Used primarily as a tool for personal development and to facilitate performance improvement, 360 Degree Feedback has continued to gain ground as a robust method of reviewing employee performance across a range of areas of competence.
Sometimes known as multi-rater feedback, this powerful tool creates awareness of strengths and development opportunities. The method reveals the perceptions of the manager, direct report and peers, highlighting aspects of each type of working relationship.
The success of this method as a means of increasing the effectiveness of training and development is evident in its popularity as a catalyst for performance improvement.
"Raising your Game" is a case study on the effective use of 360 degree feedback : http://www.msainteractive.com/WWDp/activehotels.pdf
Being open to feedback is a key aspect of how much value an individual gains from receiving a 360 degree review. We're open to feedback and would be happy to hear what you think about this lens so we can make this a process of continual improvement. You could write something in our guestbook at the end of this lens, or contact me via my profile. I look forward to hearing from you.
Give feedback on 360 feedback!
For HR and Training Professionals
How to conduct a 360 Degree Feedback Project
- Personnel Today - "Would Pete the Plumber do it?"
- A simple way of determining whether 360 feedback is an effective tool for your company
- Personnel Today - "When Points make Prizes"
- Should performance feedback be linked to rewards?
- City University, London - Guidelines on Using 360 Feedback
- Its not what you do, but the way that you do it. How to ensure your 360 degree feedback programme is successful
- Finding a 360 supplier
- There are some factors you should really consider when selecting a supplier of 360 feedback. Here are some to think about.
For 360 Candidates
How to make the most of your 360 feedback
- Selecting Reviewers
- How do you go about selecting the right reviewers to ensure your 360 degree feedback is effective?
- Giving Good Feedback
- An approach to giving constructive feedback
- Getting the Most from your 360 Review
- You've got your 360 degree feedback report. So, what next? If you simply put it in the bottom drawer, you'll be wasting a valuable resource which could have significant career benefits.
Engaging People
Thoughts on engaging people at work.
Fetching RSS feed... please stand byBooks on 360 Feedback from Amazon
The Art and Science of 360 Degree Feedback
Amazon Price: $50.00 (as of 07/05/2009) 
360-Degree Feedback : strategies, tactics, and techniques for developing leaders
Amazon Price: $29.95 (as of 07/05/2009)
The Thin Book of 360 Feedback : A Manager's Guide
Amazon Price: (as of 07/05/2009)
Power of 360 Degrees Feedback: How to Leverage Performance Evaluations for Top Productivity (Improving Human Performance)
Amazon Price: $50.95 (as of 07/05/2009)
Books on Performance Management from Amazon
The 'What Next?' question is a critical one for a successful 360 process. Measuring performance is only part of the process. Following through on the results converts the reports into real value.
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey-Bass Business and Management Series)
Amazon Price: (as of 07/05/2009)
The Power of Full Engagement: Managing Energy, Not Time, Is the Key to High Performance and Personal Renewal
Amazon Price: $10.85 (as of 07/05/2009)
Bringing Out the Best in People
Amazon Price: $16.47 (as of 07/05/2009)
Blogs on Improving Business Performance
- Engauge
- Creating remarkable places to work
- Seth's Blog
- It's a classic and had to be included in this list
- Guy Kawasaki
- Fantastic resource for great advice and ideas
- Measuring Up
- What gets measured gets managed, according to Peter Drucker. This blog has a general focus on things we should consider managing and improving.
- Tom Peters
- One of the ultimate performance improvement gurus
Reader Feedback
The 360 Degree process works best when review recipients are open to constructive feedback. If we live by this principle (and we do), we welcome comments which will help us improve. So please let us know what you'd like to see in this lens to make it more useful
VandyM wrote...
in reply to Scott It's not a case of replicating a sample survey. 360 degree feedback is far more than just a series of online questionnaires. The experience of a professional supplier is well worth the cost for many reasons.
Reviewers need to be assured their responses will be anonymous, good communication will make the difference to getting valuable information, and without a well constructed report and a considered one-to-one feedback session with the report, you won't get the value from the process.
Although many suppliers will insist on a minimum number of reviews before they will take on a contract, there are some who will provide the service to a single candidate.
Posted October 25, 2008
Scott wrote
How I, as an individual, administer a 360 degree review on my own, using a survey tool like SurveyMonkey.com? Are there any sample surveys out there?
Posted July 03, 2008
How many degrees of separation?
- LinkedIn: Vandy Massey
- Vandy Massey's LinkedIn profile
by VandyM
I'm Vandy Massey, MD of MSA Interactive Ltd. We've just changed our name to Engauge, because we work with companies who want to engage their people. W...
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