Amtrak Train Travel

After studying up for this article, I came across some information where it was noted that most people spell Amtrak incorrectly as Amtrack. Notice it ends in "k" not "ck". I typed this incorrectly myself when we first started thinking about taking the train. Just remember when you search for Amtrak, do not spell it with a "c". If you type it incorrectly into the web address, you will get what I call a "fake website" that will lead you to all sorts of other fake websites. Be careful when you type the name.

We would be traveling from St. Augustine, Florida to Columbia, SC (east coast of the US) and back again for a wedding. Here's a map that shows the Amtrak train route from Jacksonville to Columbia (we departed from Jacksonville because there is no train station in St. Augustine).

We decided on our approximate travel dates and spoke with family to confirm our trip when my mom said "Why don't you take the train?" What a great question. Why wouldn't we? We decided right then to look into it. We would weigh the cost of gas, wear and tear on our vehicle and the convenience of riding instead of driving for the 6-7 hour trip.

Traveling by car is 340 miles one way. Doing some quick math, the cost of gas alone would be about $90.00 round trip. The cost of round trip train tickets (coach class) was $156. It's important to note here that had I booked the tickets a few days earlier, the fare would have been only $135.00. There's more to say about getting the best price on tickets later in this article.

We decided for the train!

Amtrak has a great website and I highly recommend buying your tickets online. At Amtrak.com you type in cities, dates and number of passengers and presto they give you a schedule and a price. The middle of the week seems to be cheaper than the weekends. And buying your tickets several days in advance gives you the best prices. Plug in different dates on the Amtrak Fare Finder and see what I mean.

When you complete the registration process online, Amtrak will prompt you to print out a confirmation page with a reservation number. I've included a picture here to show what the confirmation page looks like. Keep this and take it with you to the train station. Hand over your confirmation page at the ticket office (or scan at the Quik-Trak machine) and you will receive your tickets. Here's a gentleman getting his tickets at the ticket office. But remember there is NO TICKET OFFICE at remote unstaffed stations.

Be sure to check out the Passenger Discount section on Step 2 of the online reservation process. There are discounts available to AAA members, military, children, seniors (62+) and more.

I was impressed by this: When the fare is calculated online there are no extra charges tacked on at the end! $156 was $156 period. No bells and whistles and taxes and surcharges and this charge and that charge. It was exactly what was calculated and no more.

For our departure we learned that there is no Amtrak station in St. Augustine, Florida!* Well, who knew? So we searched for the next closest station...and there are two of them. The closest one is in Palatka, Florida (25 miles away), and the next closest one is in Jacksonville, Florida (40 miles away). We chose to depart from Jacksonville...but why did we choose the station that is much farther away? There is an important reason so listen carefully. NOT ALL AMTRAK STATIONS ARE STAFFED. That is to say, some are only
platforms in the middle of what seems like nowhere.

Here's the description of the Palatka Station Services: No Station Hours, No Ticket Office Hours, No Quik-Trak Hours, No Checked Baggage Hours, No Help With Baggage, No Shelter.

Now this may have been fine if we were experienced train travelers, but not for our first trip. Matter of fact, now that we know what to expect we may depart from Palatka in the future. I wouldn't recommend learning the ins and outs of traveling by train at an unstaffed platform.

As for our arrival, there is a station in Columbia, SC very near our destination. No decisions to make there.

Here's a link to find an Amtrak station near you: Amtrak Train Stations

*Update: Our local newspaper reported on 8/19/2009, "Within three years, Oldest City residents could very well be able to hop an Amtrak commuter passenger train and get off at any city along Florida's Atlantic coast." We may be getting a station in St. Augustine after all.
*Update: I've now read that a tract of land has been chosen for the train station site. It's only 2 miles from my house!

This Amtrak train station photo used under Creative Commons from Flickr

Well, that was one of my first questions and here's the answer: You can take 2 carry-on bags per person (doesn't include your purse) as long as they are no larger than 28" x 22" x 14" and not over 50 pounds. In case you don't have a tape measure handy, that is pretty big for a suitcase. For the 2 of us, it allowed us to have 4 pieces of luggage and our purses too. Here are the 4 bags we carried on.

If your suitcases are bigger and/or you have more than 2 per person, you'll need to check your baggage at the station. The picture in the lower right shows people checking their luggage for the trip. Check out those details at the Amtrak website: Amtrak Baggage Details

You'll have to think about whether or not you want to carry-on or check your baggage. For us, I preferred carry-ons for a few reasons and it worked out fine. We simply stored our few suitcases above our seats while in route.

Our train was to leave Jacksonville at 10:57 pm. I allowed for travel time to the station (1 hour). And I figured I should allow one extra hour for waiting in lines and for baggage inspection.

I'll know better next time! In my defense, I didn't know there WASN'T any baggage inspection for carry-ons and there were no lines either. So we sat in the waiting area for an hour. Here's a picture of the empty train station. Waiting...waiting...waiting. We WILL NOT do this again. Next time I'm going to allow only 20 minutes extra.

NOTE: My new 20 minute rule won't apply if I am checking baggage or traveling during a holiday rush.

Here's what happened: The train arrived on time. We handed in our tickets and got in line to board the train. There is no assigned seating on your ticket (in coach class), but as you board the train the conductor will reference a seating chart and tell you where to sit. Conductors keep groups together as much as possible.

When it was our turn to board, I informed the conductor "Two to Columbia". He flipped his seating charts over and over and sighed. He checked them again, hesitated and said, "Seats 59 and 60." Humm, I wondered...What's the problem? Why doesn't he want to give us those seats? Why did he hesitate? Well, it was soon very clear.

Imagine a train car. Two seats on either side of a middle aisle. All seats have windows etc. Did I just say all seats have windows? Wrong! The first set of seats at the very front of the train car DO NOT HAVE WINDOWS! These very seats were the seats assigned to us.

Not only did we not have a window, we were staring at a wall covered in brown carpet. And because we were at the front of the car, a bright light above us lighted the doorway. Trying to sleep with this bright light was a challenge and I ended up putting on my sunglasses hoping it would help. You can see the bright light and the brown carpeted wall in this picture.

We must have looked pathetic trying to get comfortable in those seats, because the conductor came by and tried to cover that light with a Amtrak brochure. Bless his heart. When it didn't work he promised to move us at the next stop (Savannah, GA). And he did. YAY!

I originally thought our new seats were in some sort of upgraded accomodation, but soon realized they were just "regular" coach seats. The new seats were a major improvement and we were able to get some sleep.

1. Train tickets! If you ordered your tickets to be delivered through the mail, you will receive your actual train tickets from Amtrak. If you purchased them online and are picking them up at the station, be sure to take your Confirmation printout with you!

2. Light weight blanket. I had no idea we would want some sort of blanket for the train ride. The train can get chilly and if you sleep on the train, you will want one for covering up.

3. Pillow. Amtrak will provide you with a pillow that measures about 18" x 10" and is about an inch thick. I'm not being ungrateful, but just want to give you a heads up that you will want your own larger, thicker pillow.

4. MP3 player. I highly recommend an MP3 player for your trip. My daughter brought her MP3 player and used it several times. Since we traveled at night (dark outside), both on our way to South Carolina and on our way home to Florida, there wasn't much to see and she enjoyed taking along some music.

5. Crossword puzzles or a notepad. No reason to let that travel time go to waste. On the back of the seat in front of you, there will be a flip-down adjustable table. You simply release the switch and you'll have a simple desk.

6. Water and a few snacks. Carry these in a tote bag and they will not count as carry-on luggage. On our trip up to South Carolina (first half of the trip) we ran out of bottled water! So we decided to walk down to the dining car to purchase something to drink. Little did we know the snack area had already closed for the night. Don't run out of something to drink like we did.