Reader Feedback

From the lens Contact Brad Callen anytime through here....

  • Serenia May 25, 2012 @ 10:21 pm | delete
    Dear Mr cullen,
    How do I delete my account from iwriter? I cannot remove my SSN, or my name or my address. I wish to totally DELETE my account. I dont care about the little bit of money I earned. I dont want it. I just want to delete my account.
  • brad_callen_official May 25, 2012 @ 11:14 pm | delete
    Hello Serenia, please submit a support ticket and we will be happy to help. May I ask why you want to delete your account?
  • zagor67 May 23, 2012 @ 10:46 am | delete
    Hello Mr. Callen

    I'm a writer at iwriter.com.

    I have submitted a support ticket 3 days ago and there is still no reply from the support team.

    I cannot write articles until you solve my problem.

    You advertise your customer support as a 24/7 service on the frontpage of iwriter.com

    Can you please solve my problem and respond in a timely manner.

    iwriter username: zagor67

    ticket info:

    Ticket ID: PVN-521108

    Subject: Premium Writer
    Department: iWriter.com
    Priority: Critical
    Status: Open

    Kind Regards,

    Hrvoje Pavesic
  • brad_callen_official May 23, 2012 @ 10:58 am | delete
    Hello, it appears you have submitted 3 responses to the same ticket. Each time you submit a response, it's placed back at the end of the queue. Please do not respond in the ticket until we reply. Your ticket will be answered today if you do not post another ticket. Thank you for your understanding.
  • jammez May 14, 2012 @ 1:46 pm | delete
    hi brad, today i tried to log in into my iwriter account but it says; Sorry, you've logged into iWriter with too many accounts. What happens now because i and other writers through me depended on the work from iwriter. It seemz like you have now restricted one person to one account. How will that work now since iwriter had curved its niche by being diffrent from other writing sites..
  • brad_callen_official May 23, 2012 @ 11:00 am | delete
    Hello, please use the support desk for any technical related questions, so our team can quickly assist you. Thank you
    http://www.bryxensoftware.com/support/
  • arunkumar91 May 14, 2012 @ 11:52 am | delete
    Hi Brad, Got my account back.. The response was very quick from the support team. The reason for blocking my account is that i took more time to write a particular article.. After my request, the support staff has warned me and unblocked my account.. Really Happy.. Thanks for you and your support staffs..:)
  • arunkumar91 May 14, 2012 @ 8:38 am | delete
    HI Brad,

    I have been writing for iwriter.com for the past few months. But today, when i tried to log in, i received a message stating:
    Error: Your account has been blocked due to
    low writer rating. (4.1)

    I am a premium writer and have got many 5, 4 start ratings. Also i had few special requests too. But i cant understand why i have got this message.

    It was a great way for me to generate some extra cash. But now i cannot log in and really disappointed.

    Here am including the ticket details:

    Ticket ID: GUL-710503
    Subject: iwriter Acount blocked
    Department: iWriter.com
    Priority: Critical
    Status: Open
    Please see to it and help me out to get my account back..
    Thanks,
    Arunkumar
  • brad_callen_official May 14, 2012 @ 1:48 pm | delete
    Hello, Please do not re-post a support desk ticket here. All tickets are responded to in a timely manor in the support desk. Thank you.
  • arunkumar91 May 14, 2012 @ 8:38 am | delete
    HI Brad,

    I have been writing for iwriter.com for the past few months. But today, when i tried to log in, i received a message stating:
    Error: Your account has been blocked due to
    low writer rating. (4.1)

    I am a premium writer and have got many 5, 4 start ratings. Also i had few special requests too. But i cant understand why i have got this message.

    It was a great way for me to generate some extra cash. But now i cannot log in and really disappointed.

    Here am including the ticket details:

    Ticket ID: GUL-710503
    Subject: iwriter Acount blocked
    Department: iWriter.com
    Priority: Critical
    Status: Open
    Please see to it and help me out to get my account back..
    Thanks,
    Arunkumar
  • arunkumar91 May 14, 2012 @ 8:32 am | delete
    Hi Brad,

    I have been writing for iwriter.com for the past few months. But today, when i tried to log in, i received the below message,

    'Error: Your account has been blocked due to
    low writer rating. (4.1) '

    I am a premium writer and have written many 5, 4 star rating articles. I had few special requests too... But i cant understand why i have got this message..
    I had some $14 in my account and already earned more than $100. It was really a great way to make some extra money for me. But now i cannot log in my account and am really disappointed.. Please see to the problem and rectify it soon.
    Thanks,
    Arunkumar
    These are my ticket details:

    Ticket ID: GUL-710503
    Subject: iwriter Acount blocked
    Department: iWriter.com
    Priority: Critical
    Status: Open

    username - arunkumar91
  • brad_callen_official May 14, 2012 @ 9:24 am | delete
    Hi, I'm sorry to hear that. Our office is open mon-fri (8am-5pm ET). Your ticket will be answered in the order it was received. Thanks.
  • arunkumar91 May 14, 2012 @ 10:06 am | delete
    thanks a lot for reply..:)
  • robyn-mckinney Apr 19, 2012 @ 3:19 am | delete
    Hi Brad,
    Have been researching keyword tools and have been reading good things about your NicheFinder, however can't seem to find anything recent. Nothing since about March or April last year (2011).

    Is it still available ? What has happened to it ? Where is it ?

    Cheers
    Robyn
  • brad_callen_official Apr 19, 2012 @ 9:21 am | delete
    Hey Robyn, Niche Finder is stronger than ever. You can find it by going to http://nichefinder.bradcallen.com :-)
  • robyn-mckinney Apr 19, 2012 @ 10:03 am | delete
    Have been trying to Brad, for days now, but the site is down - hence my question.
    Keep getting this message ...
    "Unable to connect
    Firefox can't establish a connection to the server at nichefinder.bradcallen.com"
    Don't have a problem with any other site, so I don't think it's me.
  • brad_callen_official May 14, 2012 @ 9:25 am | delete
    Hi, I'm not sure, as the site is loading ok for us.
  • antoinette-nue Apr 18, 2012 @ 2:34 pm | delete
    Hi Brad,
    I'm writing about backlink issues related to seolinkvine.com. Please check support ticket [#BZJ-747863]: anchor text backlinks are not showing up.

    Charles gave me a really insensitive answer considering I'm paying $67 a month for the service. I asked him to forward the ticket to you. Please check it out.
    Thanks
  • brad_callen_official Apr 18, 2012 @ 2:43 pm | delete
    Hi Antoinette, I just spoke with Charlie and he's going to re-address whatever it is you needed help with. Hope you're having a great day!
  • falian Mar 27, 2012 @ 1:34 pm | delete
    Hey Brad! It's Nick with Drip Feed Blasts, been trying to get a hold of you. Please call or email me when you get a chance!

    Thanks,

    Nick
  • neurapex Mar 12, 2012 @ 11:59 am | delete
    Hi Brad - would you mind checking the support center as nobody is replying to tickets I submitted.

    Thanks
  • brad_callen_official Mar 12, 2012 @ 12:24 pm | delete
    Hi, I'm very sorry but we're not interested in an JVs at this time. Very sorry.
  • alfred32 Mar 6, 2012 @ 5:38 pm | delete
    Brad,

    I am a member of iwriter.com - like it and use it, but that is not why I am contacting you. I own a High Risk Merchant Processing Company and think that we could create a mutually beneficial relationship. Either through referrals, leads, or other ways. You would just present them and I would to the work and you would get a residual. You can email me at matthew@highriskmerchantservice.com or skype me at AMGHighRiskMerchantService. Let me know if you are interested.
  • Cubbykraft Mar 3, 2012 @ 10:02 pm | delete
    Hello brad
    I dont know if this is the right place for advice but we will give it a go ! Two years ago an unhappy customer put up a complaint video against our bussiness since then it has risen to top position page one on google we canot seem to get removed so we generated some how to videos thru u tube useing the same tags or key words to creat fresh content for mr google this has worked to a point but we cannot get passed page two on google is there any suggestions you could make that would be great !
    Larry James
    www.cubbykraft.com
  • swatiwrites Feb 23, 2012 @ 11:12 am | delete
    Hello,
    I have written four articles and three of them are approved. One is pending. but now I can't login. An error message is popped up saying "your account has been blocked due to low rating(4.7)." But 4.7 can't be low rate. How is it possible? I have submitted tickets but no reply. I have money at my iWriter account and want to get them. My username in iWriter is penmoon and pay pal id is dharswati77@yahoo.com. Please help.

    Thanks
    Swati Dhar
  • brad_callen_official Feb 23, 2012 @ 11:22 am | delete
    Hi, please use the support desk: http://www.bryxensoftware.com/support/

    Thank you.
  • swatiwrites Feb 23, 2012 @ 12:58 pm | delete
    Hi, thanks for replying. I have used the support desk: http://www.bryxensoftware.com/support/ a few days back but no one has come to my aid. Is there anything else that I can do to solve my problem? Please suggest.
  • brad_callen_official Feb 23, 2012 @ 1:26 pm | delete
    Hi, all tickets are answered within a few hours. Can you let me know your ticket number? I would be very surprised if someone didn't assist you. Maybe you didn't log back in to see their response?
  • swatiwrites Feb 23, 2012 @ 1:35 pm | delete
    Hi, my Ticket ID: XLE-839981, created on 19 Feb 2012 6:45 AM.
  • brad_callen_official Feb 23, 2012 @ 1:41 pm | delete
    Your account was officially banned due to profanity posted to client's reviews/comments pages. This is strictly forbidden by iWriter. You will need to look elsewhere for work. I'm sorry, but we like to foster a positive experience for our writers and clients and posting what you posted (multiple times) is far from that.
  • swatiwrites Feb 23, 2012 @ 2:02 pm | delete
    Hi, this is a shocking news because I have not posted any comments to client's review pages till date. I have only submitted 4 articles. Three of them have been approved. About the last one I don't know as I am not able to login now. There may be some mistake. I am a respectable Indian woman and a professional writer. I didn't post any negative comment. My username is penmoon, password moonmoon77. Some days back when I couldn't login with my correct password, I asked for my password. A mail came from iWriter with a new password that is xebxelnn. Now when i try to login with the new password the error message says " your account has been blocked due to low rating (4.7)." Please help.
  • brad_callen_official Feb 23, 2012 @ 2:24 pm | delete
    Hi, I'm very sorry. I did a bit more digging and see that the note left by my team on this case was in error. The vulgar comments were left by 2 clients that left "you" ratings/comments. I have re-enabled your account. Sorry for the inconvenience. In the future, please do use the support desk if at all possible. Thank you.
  • swatiwrites Feb 23, 2012 @ 2:31 pm | delete
    Thanks a lot. I will start writing from tomorrow with new hope. In future I will use the support desk if possible but if they don't listen to me then I will again disturb you. Hope you won't mind. Thank you so much.
  • melieg367 Feb 14, 2012 @ 3:41 pm | delete
    I'm trying to find more information on your SEOLinkVine blog network. I can't seem to find contact information anywhere. I have specific questions to ask. How can I contact you about this system?
  • brad_callen_official Feb 14, 2012 @ 4:02 pm | delete
    Hi, you can contact SEO Link Monster through the "contact us" link at the bottom of www.seolinkmonster.com . Thanks for your interest!
  • AilaIlamu Jan 24, 2012 @ 8:15 am | delete
    Hi Brad, I am a writer in iwriter, I had set my cash out to weekly payment. Everything seems normal; iwriter turns zero and it indicates that it was sent to paypal. Whats bothering me today is that there was no money transferred to my paypal account. I tried to contact your customer support page and unfortunately no one has come to my aid. I hope you can help me.I decided not to write until I get it.
  • brad_callen_official Jan 24, 2012 @ 9:14 am | delete
    Hi, our office hours are Mon-Fri 8am-5pm ET. Someone in the support desk will be able to assist you during that time. Thanks.
  • AilaIlamu Jan 24, 2012 @ 9:22 am | delete
    Hi Brad, thank you for your fast response, i have sent tickets already. I hope the support desk can deal with my issue as fast as you did. thanks.
  • seopanda Jan 4, 2012 @ 7:57 pm | delete
    Hi Brad, I have been trying to reach you or someone at SEO Elite4. I purchased the products several years ago and recently had to reinstall it on a new machine because the original machine is no longer working. When I did the install it all worked except it says I have reached the max licensed and it needs to be reset but I cant reset it because it wants a clickbank receipt number which I dont have nor can clickbank get it for me because they dont keep records for more than one year. can you let me know how to reset it. email is info@acsgrp.com
  • brad_callen_official Jan 4, 2012 @ 8:00 pm | delete
    Hi, sure thing. Please use the help desk so we can get your security set. Thanks!
    http://www.bryxensoftware.com/support/
  • InternetMarketeer Nov 11, 2011 @ 12:01 am | delete
    Hi Brad. Thanks for the SEO Elite software your created. I love using the "find where your site ranks for a given keyword". It saves me loads of time when I want to check my Google rankings in the SERP'S. I just purchsed the Auto Traffic Buddy from the email I got from you. Not to clued up with word press yet but I'm exited to see what the online software is capable. Thanks again for everything. All the best. Julian
  • akarki Aug 4, 2011 @ 8:06 am | delete
    i am on your 7 days lessons, and i am very impressed so far, thank you sharing. i will try my new knowledge on my lenses.
  • clarke_c Aug 2, 2011 @ 11:44 pm | delete
    As an owner of your Keyword Elite product, I have
    been very impressed over the years with all your helpful
    product offerings and updates ... thank you!
    I hope you have a chance to respond to my suggestion sent to seo@seoelite.com.
  • Enrique_usman Dec 10, 2010 @ 4:22 am | delete
    This is so inspiring and encouraging information putted a newbie like me can be flattered easily even though i have my own ways to make some money but still i havn't approached a perfect chance to make it a regular incoming revenue generator so i think of your se elite software and begg you to let me the download version ill get you back then!! hmmm..plz
  • JackBandit Dec 3, 2010 @ 12:40 pm | delete
    Thanks for all the help Brad! It's nice to have such a reliable source for help, information, and inspiration in the internet advertising and SEO community! Keep up the good work.
  • bobgatz Nov 10, 2010 @ 4:02 pm | delete
    I bought the Article Submitter Platinum 3 days ago and have received the Software. 11/10/2010.
  • carrob2 Dec 6, 2010 @ 2:05 pm | delete
    How do I ask Brad Callen's help?
  • attractions Sep 7, 2010 @ 3:23 am | delete
    I'm curious to knowing about its, great job.
    tourist attractions
  • jzalesky Dec 19, 2009 @ 2:50 am | delete
    Hey man just wanted to say its inspiring knowing someone that is thirty is making it big. Hope to be a somebody in the internet marketing arena soon. I have a year before im thirty so I better work fast haha.

    Anyway I was just curious if your doing all your coding for your products or do you have people on your team that does it for you? I am just trying to learn and follow the business models of the top names out there like Mike and Reese and of course you guys. Well best of luck and a Happy Holiday's to you and your family.

    Jason Zalesky
  • Lou Aug 28, 2009 @ 4:38 am | delete
    Hi Brad,
    I am interested in starting my first ever affiliate product by promting your wedding favors site. Could you please send me the URL and the page where I get the affiliate instructions?
    Thanks for your help.
    Lou
  • Michael Fleischner Aug 24, 2009 @ 3:02 pm | delete
    Hi Brad,

    Michael Fleischner here. You and I have worked together in the past - I provided you with the first testimonial for SEO Elite and have been selling your products as an affiliate for a couple of years. I don't know how, but I missed the prelaunch of Keyword Elite 2. I tried to sign up the other day but the JV page kicked me out. I'm hoping I can still be an affiliate and/or give you another testimonial.

    Let me know.

    best,
    Michael
    support@marketingscoop.com
  • brad_callen_official Aug 8, 2009 @ 7:11 pm | in reply to Ken | delete
    Hey Ken, that's a good question. After the Overture search term suggestion tool was removed, we haven't had the time to update SEO competition analyzer. A comparable tool is our Keyword Cloud Generator. Do a Google search and you can probably find it floating around :-)

    Brad
  • rocount Nov 20, 2009 @ 4:03 pm | delete
    Hi Brad,

    I have tried to download your tool Seo Competition Analyzer. I didn't find it. Neither Keyword Cloud Generator. I have asked help to your support two days ago and I'm waiting for their answer. Could you help me?

    Thank You,

    Costin
  • Ken Jul 9, 2009 @ 1:42 pm | delete
    Hi Brad,

    What ever happened to your SEO Analyzer tool?
  • brad_callen_official Jun 1, 2009 @ 10:06 pm | in reply to ajoy kumar | delete
    Hey Ajoy, well that's not good. Unfortunately, we don't own that website or know the owner. Have you tried contacting sales@clickbank.com and explaining the situation to them? I know their policy states that an affiliate cannot offer bonuses with a product, so they're not following clickbank's TOS. They could probably give you the website owner's contact information to track him down. Hope that helps!

    Brad
  • Antique-Learning-Center Oct 18, 2010 @ 7:40 am | delete
    I purchased KeywordElite
    When I open the program It states
    "cannot verify license"
    PURCHASE INFORMATION

    Order Number: EHPSP6LS-B002
    Order Date: 09/25/2009 1:14 AM PDT
    Customer Name: JUDY TURNER
    Customer Email: kcjohnandjudy@gmail.com
    Product: KE 2.0 ($100 off discount!) + 1 free month Search Marketing Elite
    Product ID: 46
    Vendor's Site: http://www.keywordelite.com/clickbank.php

    Can you fix this please.

    Judy Turner
  • ajoy kumar May 28, 2009 @ 2:53 am | delete
    I have purchased Keyword elite software from the discount link in the site key-wordelite.com. I have tried to contact the admin for receiving bonus items, but there is no contact email for mark wilson or on your name. Please look into this and tell me where to contact for resolving this issue.
  • rob-anderson Apr 22, 2009 @ 4:57 am | delete
    Hey!
    figured that if i "joined" your fan club, the least i could do is leave a short note.
    I am busy with a very ambitious j.v. thingmy, but will put togeather something in the next 40 days (it is big - For me anyway) and contact you through that support system.
    in the meantime go and have a laugh at the two squidoo lens that i started. some of the stories are quite funny. i was going to use those lens's to test my twitter stuff etc, but now that i have conjured up this "huge-project" of mine it all will have to wait.
    in 45 days i will pay off my house and then i can do funny fairy stories again.
    so the lens's urls are - http://www.squidoo.com/Fairy-faerie-goblin and - http://www.squidoo.com/hammock-chairs-1 ,
    in the hammock one read the bike rally story.

    so remember.
    this name -Rob Anderson ; )
  • brad_callen_official Apr 8, 2009 @ 8:42 am | in reply to Tyler Sykora | delete
    Hey Tyler, wow, 13. Awesome for getting into internet marketing at such a young age! :-) Please contact us through our support desk:
    http://bradcallen.com/support/

    Thanks!
  • attractions Sep 7, 2010 @ 3:28 am | delete
    it is good initiative.
  • Tyler Sykora Apr 5, 2009 @ 11:47 am | delete
    hello Brad callen. I have been trying to contact you for a long time now. i am 13 years old and have taken a big interest in your internet marketing skills and products. If you could email me my email is wiipro13@yahoo.com. Thank you for your time
  • social-media-optimizations Apr 4, 2009 @ 1:52 am | delete
    Brad, i am your fan, you are rocking man..
  • Yves Mar 30, 2009 @ 10:31 am | delete
    Hey there Brad. I'm wondering... Do you have any plans to include an article leveraging feature into Article Submitter Platinum (ASP)? I was amazed ASP doesn't already have such feature, because... your products always overdeliver. Don't get me wrong. Article Submitter Platinum is still an amazing tool. I just wished such additional feature would be included. Implementing such a feature would overthrow ASP's compitor overnight. ASP would become a bargain overnight too. Evidently... it would save me tons of money and bring you tons of new clients.
  • brad_callen_official Mar 29, 2009 @ 10:11 pm | in reply to FountainsUnique | delete
    hehe... Thanks!
  • the_lensmaster Mar 16, 2009 @ 7:14 pm | delete
    Maybe I have to join you to get some hope in internet marketing! I've already seen some products of you with good comments...Thanks for your infos.
  • brad_callen_official Mar 14, 2009 @ 9:07 am | delete
    Metronocity: More to your comment concerning PPC Shadow. As the directions state, you must wait 24-48 hours for the first cycle of ads to be collected. It does not happen immediately. PPC Shadow works just fine. Be patient. It will gather all of the data automatically. The first cycle takes 24-48 hours :-)

    I do not know why you're having problems downloading Affiliate Elite. I've just tested everything to make sure nothing is wrong and it works fine. The best I can tell you is to submit a support ticket. Include your clickbank receipt number and within a maximum of 48 hours, our support team will manually send you the download link that you should have received automatically upon purchase.

    Brad
  • brad_callen_official Mar 14, 2009 @ 9:03 am | delete
    Metronoticy and Omar: Please see your support ticket by logging back into our support desk. All tickets for bonuses to the PPC Classroom offer were responded to within 5 business days. There were over 4,500 customers to personally set up. It takes 3-5 minutes to set up 1 customer. Your response was answered and then closed. To see the response to your support ticket and claim your bonus, login to the support desk where you submitted the ticket (http://bradcallen.com/support) Look under the "closed tickets" section within your account and you will see our response to you with your download links for the free PPC Classroom bonuses we promised.

    Chris: Hi, all tickets to our support team are responded to within a maximum of 48 hours, unless it was regarding the PPC Classroom bonus mentioned above. To see the response from our support team, log back into the help desk and view your tickets. There is a response. Thank you

    Support desk: http://bradcallen.com/support/
  • SamyRoumieh Mar 10, 2009 @ 2:13 pm | delete
    Thanks You For Your Info!
    The Best Softwares-
  • FountainsUnique Mar 4, 2009 @ 10:12 pm | delete
    Best seo hero out there
  • Metronicity Mar 4, 2009 @ 2:48 pm | delete
    Brad, you might try actually living up to all your promises. I'm still waiting on the promised PPC Classroom bonuses a week later. I have problems downloading Affiliate Elite that I bought this week. And your latest tool PPC Shadow doesn't work at all except for allowing me to upload the keywords. Worst of all your Support truly SUCKS. Not good enough. I trusted your recommendations and this is how you treat me? What do you think I'm going to recommend to my readers huh?
  • prosperity66 Feb 28, 2009 @ 4:37 am | delete
    Thinking of buying the Article Spinner but just wondering if there would be no conflict if install Article Spinner after having had the Power Article Rewriter trial on my computer...
  • Omar Lorenzo Feb 27, 2009 @ 2:59 pm | delete
    Hi Brad

    Help PPC Bonus%u200F
    From: omar lorenzo (lorenzoomar@hotmail.com)
    Sent: Fri 2/27/09 12:10 PM
    To: Brad Callen (seo@seoelite.com)
    Hi There:

    Thanks again for the offer but hre is a copy of one of the emails i sent to you regarding this bonus and this is beside from the 2 different support tickets already submit with no response at all.

    I personally went to google and find your order page or link with the 3 different niches a month wich i also sign up for as well so here i will include a copy of my previous attent to contact you and the receipt from PPC order.

    I choose this 2 softwares.

    I depply appreciate your hep and support

    Seo Elite
    Article Submitter Platinum

    Kind Wishes

    Thanks Again

    OLorenzo

    Congratulations! Your DVD is on it's way!%u200F
    From: PPC Classroom 2.0 (No-reply
  • Chris Feb 26, 2009 @ 1:05 pm | delete
    I am having big problems getting in touch with someone at your company Brad, I'm hoping I can get in touch with you this way. I have sent in a number of tickets to your support, but have no response. I have ordered and paid for a program, but have not received any software from you, and cannot get any response from your team. Please contact me as I am getting very unhappy that you are not honoring your commitment.
  • Weasley Feb 18, 2009 @ 8:06 pm | delete
    Hey Brad,
    A fellow Internet Marketer, follow you on Twitter as well.
    I have almost all of your products as well as some of Matt's.
    Hey check out my Lens here on Squidoo. The top rated one is #1 on google for almost every keyword, but it does not get that much traffic?? Beats the heck out of me? Any suggestions or advise? Thanks, Anita aka weasley
  • Jack C. Feb 13, 2009 @ 10:28 am | delete
    What do you think your software could do for a labeling and barcoding company trying to attract large chemical companies?

    Thanks,

    Jack c. jackie@tpgtex.com
  • SamyRoumieh Feb 8, 2009 @ 10:12 am | delete
    You Are The Best----
    Thanks
  • willystyle Feb 7, 2009 @ 10:14 pm | delete
    Love your stuff so far Brad. Looking forward to digging in and learning more.

by

brad_callen_official

I have been marketing online since the very early 2000s. I got started marketing an online weight loss eBook I'd written. In the process of trying to... more »

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