Cancel AOL Account Please!
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How To Cancel Your AOL Account and What to Expect
The horror stories of people trying to cancel their AOL accounts are everywhere. I wanted to create a page to give you the best information available to help you through this process.
AOL doesn't want you to get this information very easily so they make it hard to find it on their website.
Photo provide by Creative Commons
http://flickr.com/photos/psd/506296497
How To Cancel Your AOL Account

Don't expect to be able to log into your AOL account and find a simple way to cancel your account online. It's just not that easy...
You can cancel your AOL account using any of three methods listed below. You can expect your cancellation request to take effect within 72 hours of your notification.
AOL will send you back a written confirmation of your cancellation.
From the point of your notification of cancellation, you will not be liable for any additional membership fees. Be aware you may be responsible for charges you incurred before your cancellation went into effect.
If you cancel near the end of your billing period, you may be inadvertently be charged for next month's fee. If this happens, contact AOL Billing at
1-888-265-8003 and have the charges reversed.
No other refunds will be provided, and AOL reserves the right to collect fees, surcharges or cost incurred before your cancellation takes effect.
Photo provided by Creative Commons flickr.com/photos/zachklein/54389823
Three Ways to Cancel Your AOL Account

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To cancel by phone, call their Member Services Representatives at
1-800-827-6364 or
1-888-265-8008.
Expect to spend some time on hold and maybe a voice with a thick indian accent.
You may get a voice recognition system and you can say the word "Cancellation".
Then when you get the Live attendant, they will ask you why you are canceling. Don't give them any details other than saying "I don't like it."
And you can nip their next question in the bud and say,
"No thank you, I'm not going to get high speed internet."
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Customer and technical support en espaƱol: 866-885-5117
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To Cancel by mail, send your request to:
America Online
P.O. Box 1600
Ogden, UT 84401
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To cancel by fax, fax your request to 1-800-622-7969 -
If you choose to write or fax, be sure to include in your cancellation request, your full name, address, phone number and your AOL master screen name (the user name on your account)
Also include the last four digits of the current-payment method use for your account. (Only the last four digits).
Or you can provide the answer to your Privacy Question if you have one already established.
Taped Conversation - Trying to Cancel AOL Account
This guy taped his conversation with AOL when he was trying to cancel his account. The AOL service rep did not want to make it easy!
curated content from YouTube
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What Experience Have You Had With AOL?
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cyrusgolbabaei
Jul 9, 2010 @ 2:01 pm | delete
- I Tryed To Close My Aol Email Online At Aol Help It Cap Makeing It In Fr
Does ANYONE HAVE ANY HELP FOR ME!!!!!!!!!!!!
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Linda Fox
Aug 31, 2008 @ 4:10 pm | delete
- I tried to cancel AOL on July 31, 2008 and was on the telphone for over 30 minutes. Unfortunately, I did not record the call. However, today is August 30, 2008 and I received an email from AOL stating that my next bill is due on Sept 3, 2008. Are these people crazy? I cancel this account a month ago and was furnished with a cancelation confirmed email. I will never use their service every again.
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