Captovis Advanced Industries, Inc.

Captovis Advanced Industries, Inc. is a privately owned company with several locations across the United States. Founded in 2003 and headquartered in Boca Raton, FL the company has experienced a tremendous amount of growth in the last few years. As a leader in the industry, our focus is on offering innovative solutions, the most extensive service network and the best customer experience.

One of the company's strengths is in technology. A lot of time has been spent researching and building systems that no other organization can offer. Captovis not only brings a wealth of experience to bear, but its management team and workforce provide a fresh, new perspective which is unmatched in the industry. The company fosters an environment in which new ideas are constantly being generated at the lowest levels. Always eager to try new things, Captovis actively seeks out unconventional solutions to existing problems.

With an eye toward the future and an ear to the ground, Captovis is on top of the latest technological advances. The company employs people from a variety of backgrounds and skill levels. Captovis employees are dedicated individuals who not only spend countless hours building the company, but who are socially responsible and give back to their communities wherever possible.

The company was founded on the principles of honesty, integrity and compassion. Captovis works extremely hard to not only remain faithful to its roots, but to show others these ideals are alive and well in the business world.

Captovis offers the best customer experience, most knowledgeable staff and technicians, along with the widest array of services in the industry. Our philosophy is to provide the highest quality service at the lowest possible prices. Captovis is the fastest growing company in the service industry and our highly qualified staff is ready to serve you.
Service

We have one of the most extensive networks of service providers around. Our recruiting team is skilled at covering even the remotest of areas, which means we are able to service any customer nationwide. We currently have more than 3,000 active technicians and service centers in our network. Each one goes through a recruiting process that is not found anywhere else in the industry. When a Captovis technician is dispatched, customers receive the very best service available.
Products

Captovis is able to provide service and support on a wide range of products. Our staff and network of service technicians are fully qualified to handle the diagnostic and repair of any electronic or computer product. Our clients include manufacturers, warranty administrators, retailers and end users. Having the flexibility to tailor services based on the customer and the situation is one of the main reasons why Captovis is the best in the business.

We have one of the most advanced, comprehensive and powerful databases in use today. Captovis' team of developers has created an all inclusive system capable of handling every aspect of a service event wrapped up in one package. We not only house end user data and product information, but our system allows us to dispatch, order parts, maintain a detailed history of each service event and contain a full suite of reporting features. This web-based system is accessible anywhere a secure internet connection can be obtained, which allows us, our clients, technicians and end users the ability to log on at anytime.

Here is just a glimpse at what the Captovis database has to offer

* Technicians are able to access work orders online. This service cuts down on the amount of time spent on the phone and increases the accuracy of information, which in turn speeds up service for the end user.

* End users now have access to their service event online. Instead of calling for status updates, end users can log in and track their service event all the way through to completion.

* Clients can access service tickets on any of their customers online. Anytime an update is needed on an end user, our clients can log in and get instant answers. The reporting features available give clients the information they need to gauge how their customers are being serviced.

* The Captovis database houses a library of procedure and technical manuals online, which technicians can access from any location. Technicians can access the service manuals on products while in the field. Sharing knowledge with our service network is extremely important in maintaining the high standards that Captovis demands.

* Captovis has the ability to maintain an inventory of parts should the client require this service. Our logistics department is a full service entity capable of managing parts so clients and technicians do not have to.

* A full suite of reporting features are available. Should clients need access to high level or detailed reports, Captovis has the capability to deliver on these needs.

The Captovis database truly does it all. Our services are fully customizable to fit any client needs. With powerful systems at our fingertips, we can offer what no one else can.