All About Cash4Gold - How Cash4Gold Works?

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Cash4Gold Request

Cash4Gold is the largest appraiser and buyer of jewelry from the public in the US. The company has transformed the gold business and its impact is reverberating throughout the jewelry industry. As an industry leader, Cash4Gold insists on the highest standards of honesty and transparency and the company offers a 100 percent customer satisfaction guarantee.

To that end, let's explore the process that begins when you request a Refiners Return Pak to exchange your broken or unwanted gold for cash. To request your pak call 1-877-GOLD-590. Within just a few days, an envelope from Cash4Gold will arrive. What comes in the mail, and what do you do next?

To answer this question, I put in a request like everyone else on the website. Within three days, I received an envelope from Cash4Gold that contained the following:

- Welcome letter
- Form with payment methods and customer description of gold contents
- Durable plastic baggie for your gold items
- Pre-paid secure envelope for return

So let's take a closer look at what you will receive.

Cash4Gold Envelope 

This is the envelope that will arrive to your mailbox. Nothing particularly exciting, but now you know what to look for - although it's quite clear this envelope is from Cash4Gold.

It's important to note here that while the envelope sent to you is clearly marked from Cash4Gold, the return envelope that will contain your jewelry is not. This is an important security measure for you and your items. More on that later.

Welcome Letter 

The image to the left represents the letter you will receive from Cash4Gold. This letter outlines the process and explains what you need to do next.

1) Return the Refiners Return Pak payment information form
2) You can have money direct deposited, but it is for additional cost and by doing so you waive the return policy
3) Items are insured for $100

Dear Customer,

Thank you for choosing Cash4Gold.com. Enclosed is your personalized state of the art refiners return kit and free first class postage. We buy broken and outdated items like old chains, school rings, wedding bands, earrings, dental gold or any item you feel may contain gold or platinum for which we pay cash.

Return the completed 'Refiners Return Pak' payment information form as soon as possible. Your shipment will be processed and payment will be mailed to you the next business day, based upon the current price of gold, weight and purity of the material.

You may also choose our FAST CASH payment option. Payments will be wire transferred into your checking account the next business day. A $4.99 processing fee will apply to all FAST CASH transactions. By using the FAST CASH method, you agree that you waive the 10 day return policy. See our Terms and Conditions on the reverse side for complete information.

We insure all 'Refiners Return Paks' up to $100.00 against loss or damage. As always, our customer satisfaction guarantee assures you a smooth and quick transaction. If you have any questions, please call our toll free customer service hotline at 1-800-241-1811.

Sincerely,

Jeff Aronson, CEO
Cash4Gold.com

Payment Method 

This is the Refiners Return Pak payment information form. The main things here are a reiteration of the Satisfaction Guarantee, selecting payment method, and a quick explanation of what to do.

The key here is the FastCash payment method. In order to accept, you must provide a voided check as well as sign above the line that reads, "By using the FastCash method, you agree that you waive the 10 day return policy." Otherwise, you can have the check sent by regular mail.

Customer List of Items 

This is the other side of that same form. The most important section of this form for you is the Description of Contents. Here, you should list out everything that you are shipping so that this list can be verified upon receipt and payment.

You can also choose to have your payment sent to an address other than the one your Cash4Gold envelope was sent.

Finally, enter a promo code here if applicable.

Gold Pouch 

This is the pouch that you'll be putting your jewelry in before securing it in a package. The pouch we received wasn't all that large because we weren't sending much. It's a thick plastic baggy which is strong enough to hold anything that you'll send safely and securely.

The simple three step instructions are clearly written on the bag here as well, in case you need any assistance.

Secure Envelope 

Finally, place the jewelry pouch into the secure envelope that is provide. The envelope is thick, strong and durable. Note that there is absolutely no mention of Cash4Gold or any indication that there may be gold inside. This is important to keep your items safe in transit.

Also note the Tracking # at the top. You can trap your pak online during the process.

Finally, note that the envelope's postage has been pre-paid, and there's no cost to you!

That's It! 

That's it! An easy, up front, no strings attached process, and I sent in my gold jewelry without confusion. Why don't you?

Go to www.Cash4Gold.com or call 1-877-GOLD-590 to request your Refiners Return Pak today!

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