Cold Calling Tips By Keith Rosen, MCC
When asking a prospect questions, be sure that your questions succeed in achieving the following objectives.
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Free Cold Calling Script
1. Be direct and candid with your questioning and communication. Do not be vague or tiptoe around the subject or question. Make the question clear, focused, direct and concise.
2. Make sure that your questions open up new possibilities, ideas and opportunities in the mind of the prospect that they never considered. Do they enable the prospect to see a new and better solution and envision more measurable worthwhile results, based on the information that you have provided?
3. Have the prospect draw from previous purchasing experiences to determine their buying habits, wants, priorities, and needs.
4. Learn to question what is said and what is not said. Never prejudge a prospect until you have the evidence to support your assumptions. Utilize questions until you are satisfied with the response.
5. Use questions to achieve mindshare and agreement as well as to gracefully uncover and correct the inaccuracies and misperceptions which they my have about your product or service.
Some Great Cold Calling Resources
- Keith's Blog
- Visit Keith's blog for daily insight into the mind of Master Coach Keith Rosen.
- Cold Calling Tips
- Visit Keith's website fo his published articles and reading on the subject of cold calling.
Keith Rosen's Blog: Selling And Prosepecting
Get some raw feed, straight truths, rare insights and an often comical perspective on everything from coaching, selling, leadership, parenting, customers, marriage and more, while keeping it all in balance. Keith walks his talk, while being human through the journey.
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From: profitbuilders.com
When salespeople resist cold calling, sales managers often respond by providing additional training, role playing, a revised presentation, or more qualified prospects to call on as the solution to improving cold calling results and productivity. Unfortunately, these tactics don't always eliminate the anxiety or level of resistance that salespeople experience when cold calling.
Perhaps the real issue is not tapping into the source of cold calling reluctance. Fixing the symptom without understanding the true source of the problem only results in a temporary solution.
Instead of focusing on strategies that only address the symptom, explore the source of your anxiety to permanently overcome the fear and resistance to cold calling; your beliefs surrounding cold calling.
Your outlook determines your outcome. In other words, what you believe to be true about cold calling is exactly what you'll continue to manifest in your career. So, if you believe that cold calling is, "Forcing someone to accept something they don't want, intrusive, annoying, manipulative, a waste of time, intimidating, scary, something I hate being subjected to myself, etc.," that's exactly what you'll continue to experience every time you cold call.
Consider challenging these assumptions and replacing them with healthier ones that would better serve you. For example, "Cold calling is informative. It lets the prospect know where they can locate the product/service they need." "Cold calling is a way to educate and serve people. It enables me to become a prospect's trusted expert or advisor, preventing them from making potentially costly mistakes that result from purchasing the wrong product/service or using a company that may not effectively fill their needs."
Notice how these upgraded beliefs make the cold calling process less about the salesperson and more about the prospect.
To eliminate your resistance to generating new business via cold calling, try this exercise the next time you prospect. Unhook yourself from the outcome or to hearing a "Yes" or a "No" and focus solely on uncovering the prospect's needs, providing solutions and giving value. You'll notice that this shift in your mindset will produce the outcome you want with less effort; attracting new customers towards you without having to push.
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