Field Service Technician

Job Requirements:

A+ CompTIA certification or equivalent experience.
Working knowledge of computers, common networking devices and consumer electronics.
Must be able to effectively troubleshoot, isolate and diagnose common hardware issues.
Must be able to work unsupervised and meet deadlines.
Must be comfortable working in a home or business location.
Must have valid drivers license and reliable service vehicle.
Must have own tools
Must have cell phone with professional voice mail.
Must have reliable Internet access.

Work on own schedule within required time frames.
Repair computer systems, peripherals, consumer electronics equipment and Sat./TV installs
Set up appointments, be punctual and follow-through on all obligations.
Communicate schedule and statuses on a regular basis to corporate headquarters.

Associate Level Electronics CET

Open to anyone interested in electronics, including a technician or student. This exam is the basic electronics portion of the full-credit CET exam, and requires a score of 75% or better to pass. This multiple choice test covers basic electronics, math, DC and AC circuits, transistors and troubleshooting. Upon passing the test an associate CET will receive a wall certificate valid for four years and become eligible to join ISCET as a non-voting member.

Multimedia Systems Technician Journeyman Level (MST)

To become a fully certified MST technician, one must pass the MST Certification examination. This is a "stand alone" Journeyman-level offering ... a "hands on" type of certification. The Study Guide for the course is a graphical presentation of all three sections of the material - soft skills, electronics used, and technical material concerning the installation and proper connection of the accessory equipment usually found in the flat screen environment. There are no "prerequisites" for taking the MST exam. The learning material is offered in several types:

* Online Study - Accessed from the ISCET Website, as Online Learning, allows a 150-day study window 24/7.
* On disk - Contains the complete study material to run from disk or load to your hard drive.
* Printed - Over 180 pages crammed full of information for the installer of flat screen and home theaters.
* As a "Virtual Classroom" with live instructor piped to your location through the Internet using a combination of video/audio to provide a seamless classroom environment. Class consists of minimum of 10 students at one time. None given until 10 students are signed up for same course. This course not only covers the information necessary to pass the certification examination, but is up-to-the-minute with installation practices and suggestions on how to solve the difficult situations encountered in this type of installation.

Electronics Systems Associate (ESA)

Open to anyone interested in electronics, including a technician or student. The ESA covers DC, AC, Semi, and Digital in 4 parts. Certificates are awarded for passing each of the 4 parts. Once all 4 certificates are earned the Associate CET is awarded. The ESA program offers advantages to the student and the instructors that the Associate level CET program does not offer. ESA certificates are issued for life, but are subject to the Registration requirements.

Journeyman Level CET

To become a fully certified technician, one must:

* pass the Associate Level Electronics test (ISCET or ETA-I) or acquire the ISCET Associate Level Electronics Certification through the ISCET ESA program (See ESA above)
* pass one of the following Journeyman Level CET exams:
o Consumer
o Industrial
o Communications
o Computer
o Audio
o Medical
o Radar
o Video

NASTeC
National Appliance Service Technician Certification

NASTeC is a national certification program for technicians who service major home appliances. The NASTeC exams measure the knowledge, ability and skills that technicians need daily to "do the job right."

Four levels of NASTeC Certification:

* Basic Skills (Must be passed to take any of the following)
* Refrigeration and Air Conditioning*
* Cooking
* Laundry and Dishwashing

When all four are obtained, the Universal Technician is awarded.

*Requires proof of EPA Refrigerant Recovery Certification

Associate DCSE

At the Associate level, a technician has the skills required for:

* Standard configuration and installation
* Troubleshooting
* Network Operating System fundamentals
* Disassembly, FRU removal and replacement and re-assembly
* Ability to bring hardware, and specified software, to a functional state

Technicians are able to certify on any, or all, of the following Associate lines of business:

* Associate DCSE, Portables
(Latitude and Inspiron)
* Associate DCSE, Desktops and Workstations
(Dimension and OptiPlex desktops and Precision Workstations)
* Associate DCSE, Servers
(Departmental, Workgroup and Enterprise class PowerEdge servers)

Classroom, or self-study, training for the Associate level is designed to transfer the knowledge and skills to perform installation and break/fix repairs. You will achieve certification through successful completion of the available Associate Training Modules and Exams.

Certification Period

DCSE Certification is valid for one year. As new products are launched, DCSE Certified technicians will be required to pass new modules within announced timeframes. Provided the Associate DCSE certified technician continues to complete the new modules and exams, a comprehensive re-certification examination is not required at the time of annual renewal. If the new modules and exams are not completed, a comprehensive re-certification examination will be required for continuation of DCSE Certification.

The CETG is a group of technicians and electronics service professionals that have come together to help set a standard for knowledge and skill levels that need to be met by today's cosumer electronics repair men and women. We provide certification for both students and profesional technicians. Our certification let's employers and/or customers know that you have completed the necessary steps to becoming a serious , knowledgeable technician that has an extensive undertanding of electronics and the skills to complete any electronics repair job properly and safely. Certification is very important in todays electronics repair community with many people claiming to be experts in electronic repair, with no real credentials to prove this expertise. How is anyone to know you if you are actually qualified to do what you say you can? This is why certification is so important. When you complete the required courses and testing you will recieve a certificate for your wall and a wallet card that states that you have the education and skills required to be a profesional electronics techician. Your certification will be valid for 5 years, at which time you will be required to retest if you wish to renew your certification.The tests and courses will update periodically as needed to fit the current industry demands.

Available CETG Certifications:
Apprentice Level
Journeyman Level
Master Technician Level

Consumer Electronics Technicians Group