We Practice What We Preach
If we recommend a solution to our clients, then we'll be using it ourselves first in order to give it a proper test. We've recently fully upgraded our systems to improve our service offering.

We are a Senior UK Reseller for Netsuite
Netsuite is an end to end ERP solution that massively improves all areas of a business. Previously we used a seperate system for CRM, Accounting, Order Management, and of course Support Management - now we just use one. Data flows seemlessly from one area to another, with nothing getting lost along the way. For our customers - this means quick service from well informed people.

Advanced Security Technology
Our Secure Network Operations Centre (SNOC) in Birmingham monitors our clients technology around the clock using a number of best of breed tools - identifying technical problems before they become business issues.

These are just a few examples of how we're investing in Smart technology to improve our offering.

If your current IT support is not up to scratch, how about switching to a service which is tailor-made for you? We work with all sizes and types of company and you can choose a package that exactly fits your business:
Support 2.0

If your IT is mission-critical then Support 2.0 is for you. The philosophy is that your IT is a strategic asset for your business that can give you a competitive edge. So, you have a dedicated IT Manager from the Lab who makes sure you get unlimited remote and onsite support, a 10-minute response time (guaranteed), regular visits and remote server monitoring & backup.
IT Manager Support

Ideal for larger companies who already know a thing or two about IT, IT Manager Support delivers a high-end support package with a two-hour onsite response time that's tailored to your business with a range of advanced add-ons.
IT Lab Direct

If you only need IT support now and then, and want very competitive rates, this is the service for you. We've torn up the contract and launched IT Lab Direct, which gives you all the benefits of service-obsessed expert IT support on a pay-as-you-go basis.
Consultancy

Should you require ad hoc or 'one-off' projects, training, recruitment, full time IT staff or advanced procurement services then we can also help. We are fully geared up to be able to assist with any area of IT that you can think of. Our IT Support team are all highly professional and widely experienced and we always aim to exceed expectations. Click here to find out more.