Jim Potts Auto Glass in Lubbock Texas
You and your car share one thing in common with the folks at Jim Potts Auto Glass. We care about you and your car. Jim has been in the glass business almost thirty years. I personally am 44 and am working in my fourth year as an installer. And I am the youngest, and least experienced glass installer working there. It's all about trust and confidence, and at Jim Potts we will work to earn both.
Safety First
Safety First
In an accident, your vehicle's safety restraint system, of which your windshield is its most vital component, must work perfectly in less than a heartbeat. There is no rehearsal, there is no second chance. So make the safest choice for you and your family...We have.
Safe Auto Glass Replacement Assurance Checklist
This is a checklist we have created for (and have sent to) local agents to use in order to assure their customers will receive a proper and safe windshield replacement. If they choose not to use it, then we encourage you to print a copy of this form to take with you and have the auto glass shop fill out and sign before they perform any work on your vehicle. The safety of you and your family all depends on original equipment glass, urethanes and proper installation procedures. If they didn't do it this way, they didn't do it right.
Read More About Your Vehicles Safety
In an accident, your vehicle's safety restraint system, of which your windshield is its most vital component, must work perfectly in less than a heartbeat. There is no rehearsal, there is no second chance. So make the safest choice for you and your family...We have.
Safe Auto Glass Replacement Assurance Checklist
This is a checklist we have created for (and have sent to) local agents to use in order to assure their customers will receive a proper and safe windshield replacement. If they choose not to use it, then we encourage you to print a copy of this form to take with you and have the auto glass shop fill out and sign before they perform any work on your vehicle. The safety of you and your family all depends on original equipment glass, urethanes and proper installation procedures. If they didn't do it this way, they didn't do it right.
Read More About Your Vehicles Safety
About Glass Replacement, Auto Insurance and You
Your Rights
The person on the other end of the line may not be a representative of your insurance company!
The Choice Is Yours...
Insurance companies often have a special name and phone number for their auto glass claims program but seldom do they mention that the claim is actually being handled by an Auto Glass Network. Most of the networks are telephone call centers owned and operated by large retail auto glass replacement companies.
When you call the 800 number for your claims program, the glass network's computer brings up a screen with the name of the glass claims program for your specific insurance company. They know before they answer the phone which insurance company covers the caller.
When they answer the phone, they identify themselves with the name of the insurance company of the claims program, even though the person answering the phone is an employee of the glass shop's network.
And there is more...click here
The person on the other end of the line may not be a representative of your insurance company!
The Choice Is Yours...
Insurance companies often have a special name and phone number for their auto glass claims program but seldom do they mention that the claim is actually being handled by an Auto Glass Network. Most of the networks are telephone call centers owned and operated by large retail auto glass replacement companies.
When you call the 800 number for your claims program, the glass network's computer brings up a screen with the name of the glass claims program for your specific insurance company. They know before they answer the phone which insurance company covers the caller.
When they answer the phone, they identify themselves with the name of the insurance company of the claims program, even though the person answering the phone is an employee of the glass shop's network.
And there is more...click here
What Kind of Parts Are Going on YOUR Car?
Everyone knows that auto parts are graded right. You can by OEM (Original Equipment by Manufacturer) or after market. The after market industry ranges from Chinese/Taiwan specials up to OEM approved parts.
At Jim Potts Auto Glass, we only use OEM quality adhesives, glass, fittings, and materials. Every part we put on your car is guaranteed against manufacturer or labor defects for as long as you own the car.
We cannot insure against an act of God (such as a stone chip that cracks your windshield, or the permanence of a chip repair. We cannot warranty parts you provide where you only pay for labor to install them. But, when you bring the parts to us, the installation will still be as professional as if we provided the part.
Rest assured that the only parts we put on your car will be the ones we are willing to put in our own.
We do care about you and your car. Call us at 806-765-7877 or look us up at Jim Potts Auto Glass.
At Jim Potts Auto Glass, we only use OEM quality adhesives, glass, fittings, and materials. Every part we put on your car is guaranteed against manufacturer or labor defects for as long as you own the car.
We cannot insure against an act of God (such as a stone chip that cracks your windshield, or the permanence of a chip repair. We cannot warranty parts you provide where you only pay for labor to install them. But, when you bring the parts to us, the installation will still be as professional as if we provided the part.
Rest assured that the only parts we put on your car will be the ones we are willing to put in our own.
We do care about you and your car. Call us at 806-765-7877 or look us up at Jim Potts Auto Glass.
Feedback
Hope you like the lens about the service we offer. Speaking of service, here is a local news article about us from a few years back.
