Processing An Insurance Claim

Processing a life insurance claim properly is very important as it can determine the amount of time that it takes for the life insurance company to give you the funds. It can be hard to secure the funds for a proper funeral and burial without the money. If you understand how to properly process a life insurance claim then you will be able to receive the funds in a timely manner. You may also be able to work with the life insurance company to get more of the money that you need up front.

The life insurance company should be contacted within 24 hours of death. While this is not necessary it will help in speeding up the claim so that the funds arrive in time. If you are not sure if the person had a life insurance policy then you will have to talk to the person that's in charge of the affair and possibly other family members. In some cases no one may know if the deceased person had a life insurance policy. If this is the case then you will need to do some investigating to find out. The best way to go about this is to call all of the local life insurance companies and find out if the person had a policy with them.

After you've notified the agent that the person has passed away you will then have paperwork sent to you or that you can pick up that needs to be filled out. The beneficiary doesn't have to be the person to fill out the paperwork. However the beneficiary will need to be there to get the payment as well as to verify the claim. If any questions arise during the process of filling out the paperwork you should immediately contact the agent and get an answer so that you don't delay the funds further.

You will now need to collect an original death certificate. This can usually be obtained from the coroner's office but sometimes you can receive it from the funeral director as well. You will need to make copies of the death certificate to send to the insurance company as proof that the person has passed away. If the person held multiple life insurance policies then you will most likely need to send one to each company that they had it with. In some circumstances you will be requested to send them the original copy of the death certificate. Unless the company specifically asks for the original for a specific reason you should only send them a copy of the original. Most of the time a copy will suffice for the insurance policy. If you do accidentally send it to the company then you will need to either get it back from them or get another official original document.

You should then contact the life insurance agent and discuss how the payment is supposed to be paid out. The policy may give you one lump sum or it may require payments over time. It's best to try to get a large sum up front and then have the rest paid in payments if possible. The life insurance company should pay the money quickly as most funerals are held within the first week after a person has passed away. If you feel there is any delay in the process then you should contact the life insurance company and find out where the account stands.