How to Shop Online for the Best & Safest Deals

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Safe Online Shopping - Guidelines, Tips & Tricks

Conventional wisdom says that the best deals can be found on the Web, and I've found that to be the case repeatedly over the past dozen odd years. But how do you find these deals and how can you be sure that you won't be ripped off or scammed or cheated? This guide will walk you through the steps I typically take to find the best and safest deal before I pull the trigger and wait anxiously for my new toy to show up at my doorstep.

Overview

Here's what I do in a nutshell:

  1. Perform a basic price comparison
  2. Narrow down to the best 3 prices
  3. Starting at the top, determine if the online vendor is reputable
  4. Buy!

Step 1: Do Some Basic Price Comparisons

The first thing you should do is to get a rough estimate/price range on the product you're looking for. The first site I like to use is Google Products (used to be called Froogle. You can also get to it by visiting Google's homepage and then clicking Shopping at the top. Type in a basic description and get more specific if you get too many search results. Let's say you want an Apple iPod Touch, then type in "apple ipod touch". You'll find that it comes in different sizes, so specify what size by modifying your search terms to "apple ipod touch 16gb". The 1st result should be correct - click it to see a list of stores and prices carrying that product. You will now have a good idea of what this product costs.

You may also get some '2nd opinions' by checking Pricegrabber, which also gives you a shipping estimate; Amazon.com, and Yahoo Shopping.

Both Yahoo Shopping and Google Products also let you enter a price range so you can cull your search results to exclude things like related products and accessories.

Back to our example of the 16GB iPod Touch. You'll notice that there is a huge price range. As there are enough results from well-known vendors on the lower end, you can throw out the higher prices and look for a good deal. Now, particularly if you're looking for pricey software where there tends to be more scam attempts, the opposite can be true, where there are quite a few 'too good to be true' prices on the lower end. Many times, these tend to be outfits dealing in sketchy copies of software or it's a bait-and-switch scheme. Saving money in these cases isn't worth it should you have to deal with the software manufacturer; they aren't always very forgiving should your copy be pirated or dubious in any way.

One last point - just because a vendor has the lowest price doesn't mean you're getting the best deal. Consider this: if you need to return your purchase for any reason, what would it cost in money, time and aggravation to do so? Does the vendor have good customer service, customer-friendly policies, reasonable or no charges, and solid processes in place? Paying a few % points more for a product from an established vendor is well worth it over a dubious small unknown shop.

Step 2: Narrow Down Your Choices

Narrow down your choices to the top three prices, but you may want to keep your options open in case those vendors don't pan out.

A good trick is to use the "Open in a new Window" or "Open in a New Tab" feature that many modern web browsers have (see the attached photo) so that you can quickly go back to your original list of options.

Step 3: Are the Vendors Established and Reputable?

Now is probably the hardest part - figuring out if the online vendor (e-tailer) is reputable, established, has a secure site. In other words, is it safe to shop with them?

My general rule of thumb is that if they are a large, well-known vendor, then it's typically safe. Companies like this have, at a minimum, certain procedures and safeguards in place as they are much more afraid of going out of business than a one-man shop operating out of a garage. Examples of such sites include: Amazon.com, Newegg, Dell, Walmart, Buy.com, and Overstock.com.

But what if the best price by a mile is from a vendor you've never heard of? Luckily, there are ways to size them up. Use the power of the crowd; i.e. user ratings. All of the above price comparison sites have user ratings for the online stores. If you're not seeing a sizable # of comments/ratings, you can also take a look at bizrate.com.

You should also punch the domain name of the vendor into SiteAdvisor and ensure they come up clean.

If you're still not satisfied, search for the domain name in Google. Apart from the links to the site itself, you'll also find other people, particularly in forums, talking about the site.

Other things to look for with the vendor's website: look for contact info, both a phone number and shipping and mailing addresses. Try calling the phone number and ensuring there are real people answering the phones in the name of the company. The website should work in all major browsers and not have any glaring issues. Very small operations tend to overlook issues with their websites, and by extension also many times have security issues. They should also have posted policies regarding privacy, terms of use, shipping and returns.

Step 4: Purchasing

Example of the SSL security IconOk, so you've decided what to buy and where. You should ensure that when you get to the page where you enter your credit card that the page is secured via SSL. In most browsers, an SSL-secured site is represented by a small golden lock icon either in the top or bottom of the browser. You could also look for the 'https' at the start of the URL.

Next up - always use a credit card or Paypal. The reason is that in the event there is any issue with your order, you can dispute it with your credit card company or Paypal. You should also investigate whether your credit card offers 'throwaway' numbers that are one-use only, so that if that credit card number is stolen, it can't be used again.

Conclusion

Now that you're armed with knowledge, you've won half the battle, and I'm confident that should you follow these guidelines, you will have successful online shopping experiences the majority of the time. Help out other online shoppers by leaving comments and ratings about your shopping experiences, good and bad, from time to time. Now go out there and enjoy both your time and money savings.

Cool Online Shopping stuff on Amazon

Blows my mind that there are entire books written on how to shop online, but here they are all the same!
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Khalid Hosein is a gadget blogger, info junkie, and has been banking and shopping online before the Web was fashionable or a household term! You can visit... more »

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