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Shadow Shopper (Mystery Shopping)

ShadowShopper by ShadowShopper

Shadow Shopper

Shadow Shopper finds out how customers are really treated when no-one is watching.
We send our mystery shoppers into all kinds of businesses - with some VERY surprising results!
Our shopper website www.GetPaidToShop.com.au has great information on how to be a great shadow shopper, and a fun quiz where you can watch a video and see how your observation skills measure up!

Not Great Customer Service

(See House Before He Went To Med School!)

Customer service can sometimes be so bad it leaves you speechless. See Hugh Laurie leave a trail of confusion and frustration behind him as he deals with people, completely oblivious to the effect on the customer!
(Get Paid To Shop Competition? This is the video with the answers! Good Luck!)
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The Airline From Hell

It's Not Just About The Food

We have all sat on planes, wishing desperately that we were somewhere - anywhere - else. But did you know that pilots are wishing that too?
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Latest Shadow Shopper Surveys

Name Badges - Important or Not?

type=textMost businesses think that their employees should wear name badges if they come into contact with customers - but do the customers actually care?
We surveyed out mystery shoppers - and the answer was: YES. 96% thought that it was important, and only 4% did not care. So the message for business is: make sure the name badges are in place!

Shadow Shopper

(Australia)

Shadow Shopper has been mystery shopping Australian businesses since 2004. We have 30,000 shoppers all around Australia, and have shopper all kinds of businesses, from retail stores to financial services and childcare centres.
Our shopper site is www.GetPaidToShop.com.au, and it is absolutely free to join and get jobs.
SHADOW SHOPPER - Mystery Shopping, Mystery Shopper, Get Paid To Shop
Mystery Shopping Programs start with Shadow Shopper. Our Mystery Shoppers let you see your business through your customer's eyes.
GET PAID TO SHOP - Mystery Shopping, Shadow Shopper
Get Paid to Shop - be a Shadow Shopper! Get paid to eat out and go mystery shopping. Absolutely free to join, no fees ever. Be a mystery shopper. Get paid for doing the things you love to do.
SHADOW QC Quality Compliance System | Shadow Organisation, Shadow Shopper, Get Paid to Shop
Shadow QC (Quality Compliance) system manages your compliance program to maintain quality standards and customer experience. Shadow Organisation businesses are Shadow Shopper, Shadow QC, Get Paid To Shop and Shadow Surveys. Get an all-round picture of your business operations and customer service.
SHADOW ORGANISATION | Shadow Shopper, Shadow QC (Quality Compliance System), Get Paid to Shop, Franchisor Program
Shadow Organisation - Shadow Shopper, Shadow QC (Quality Compliance). Shadow provides business tools to manage customer experience and quality standards. Shadow Organisation businesses are Shadow Shopper, Shadow QC, Get Paid To Shop and
Shadow Surveys. Get an all-round picture of your business oper
INSIDE MYSTERY SHOPPING. How to get Mystery Shopper Jobs, by Shadow Shopper.
Get Mystery Shopper jobs with Inside Information and Individual Online Coaching. Don't make mistakes that lose you jobs and money!
Get Paid To Click
All the best online paid surveys, with user reviews. Find out how many surveys you get, how much they pay and what you have to do to make real money.
Mystery Shopper Secrets
Find out all the inside secrets about mystery shopping (secret shopping). We explode the myths about mystery shopping (you're not going to become rich, sorry!) and show you how to avoid scams.
There is money to be made nout there, and we show you how to make it while keeping safe.
Shadow Audits
Shadow Audits is your naton-wide audit workforce. Our certified shadow shopper can audits your business agasinst your standards and provide great reports with embedded photographs of your premises. It's as good as being there yourself - but a lot cheaper, and takes a lot less time!

Super Market Trolleys

Are Coin Deposits a good idea?

Our shoppers we asked if thy thought that coin-deposit trolleys were a good idea. It was pretty evenly split - 47% said no, 53% yes.

Real Time Demo of Online Reporting

Find out how your customers really see you!

See Our real Tie Demo Online at www.ShadowShopper.com.au

Great information needs to be presented in a great way. It needs to be accessible by the people who need it and completely up-to-date.
Watch our demo of the Shadow Shopper reporting system in action at www.ShadowShopper.com.au.

The Magical Number 7

What does magic have to do with Shadow Shopper?

The Magical Number 7

Nothing! The magical number seven referes to how many things the average human (is there such a thing?) can keep in his or her short term memory at one time.Why is this important? Because shadow shoppers have to remember lots of things when they visit a business.
There are ways to increase the number of things people can remember. Read all about it at www.ShadowShopper.com.au / methodology.

Shadow Shopper Checklist

How To Select a Mystery Shopping Company (Secret Shopping Company)

Shadow Shopper Checklist

There are lots of mystery shopping companies - some great some absolutely terrible! (we know, because we have picked up the pieces of some really dreadful programs!).
But how do you know? You have more things to worry about, like running a business!
Our Easy Checklist is a quick way to review your possible mystery shopping providers and see if they measure up.

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ShadowShopper

Shadow Shopper, Australia's leading mystery shopping company with 37,000 shoppers nationwide.

Deluxe. Remarkable. Creative. Unusual. Successful. Upmarket businesses push the envelope -- does yours?

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