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From the lens How Zappos changed customer service.
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davespeed
Dec 11, 2011 @ 5:35 pm | delete
- Nice lens. I am about halfway through Tony Hsieh's book Delivering Happiness about how he and his team created the Purple Cow known as Zappos. It is an inspiring tale. In your lens, I was paticulaly struck by the story about Zappos sending the flowers. Truly remarkable. Thanks for sharing this lens with us.
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by hebert33
Taking a leave of absence from the real world to work with Seth Godin and nine other amazing people for six months in NY.
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