Avaya Training

Avaya is a global leader in communication systems, applications and services. We design, build, deploy and manage networks for enterprises. Customers range from small businesses and nonprofit agencies up to more than 90% of the companies in the FORTUNE 500, and the U.S. government. They all rely on Avaya for reliable, secure networks that facilitate customer relationships, enhance productivity and maximize profitability.

Avaya's existence as a standalone company began Oct. 2, 2000, when it was spun off from Lucent Technologies and began trading on the New York Stock Exchange under the symbol AV. For more than a century prior to that day Avaya was a part of Western Electric, ATT, and Lucent.

In Avaya's early days it earned a reputation for creating high-performing, solidly reliable -- some would say "bullet-proof" -- enterprise communication solutions incorporating such products as deskset phones, office-building switches and switchboards, call-center systems, voice-mail software, cabling, and many others. Esteemed Bell Laboratories scientists won 1,600 pre-spinoff patents developing technology now under the Avaya banner.

The offspring Avaya Labs organization has added 100 more patents to the list of patents, as they create new ways to help companies route customer contacts, analyze their data networks for adding voice traffic, and find other ways to unleash the power of communications.