Choosing The Right Collection Agency Wisconsin, Illinois, Indiana, Ohio and Michigan

Are you searching for the best collection agency for your business needs? There are a wide variety of collection agencies Wisconsin, Illinois, Indiana, Ohio and Michigan to choose from. Making the right choice is critical to the health of your business. Every year, millions of dollars are written off by companies either because they don't have the time or resources to chase down non-paying clients, or because the collection agency they've chosen is performing at a substandard level.

When it comes to how an agency charges for its services, there are two types: Contingency based, and flat fee. A contingency based agency will charge you a percentage of what they collect for you. A flat fee agency will charge you a pre-set per account fee. You can be very assured that a contingency based agency will work harder to collect your assets since the more they recover, the more money they make. Flat fee agencies tend to take a minimalist "production line" approach because they are geared toward working the most accounts possible in the shortest amount of time.

One of the oldest and most respected contingency based agencies in the Midwest is OAC. They've been in business since 1919, and have been providing an outstanding level of service to their clients which are mostly in the medical industry. Their collectors are all certified and well trained in the Fair Debt Collection Practices Act (FDCPA) as well as HIPAA, and are well instructed to handle debtors of all different types. When dealing with medical debt, it is important that a collector is trained on the difference between a professional and a technical bill component. The professionals at OAC are skilled at explaining that difference to debtors.

In addition to highly skilled professional collectors, OAC offers a range of services which make a billing manager's, practice manager's or business owner's jobs easier. "List it, and let us worry about it" is what they like to say. They offer online access to account data, collection summaries, reports and even individual collector's notes on each and every call placed. OAC can even email it's clients recorded collector calls for those rare times when a complaint is received. Even with all the technology, OAC maintains a hands-on relationship with their clients. One of their reps, Tom, visits each of his clients at least once per quarter. Every time he does, he brings candy for the staff! You just don't see that kind of personal attention very often these days. Perhaps that's one reason OAC has been successful for almost 90 years.

Jamile Thomas