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From the lens Call Center Morale Improvement and Motivation.

  • takingyouforwardinc Sep 26, 2011 @ 1:22 am | delete
    Great lens! This is very important to employees to increase productivity at work.

    Call Center Outsourcing Services
    Call Center Philippines
  • epublishing Sep 26, 2011 @ 9:18 am | delete
    Thanks! Our teams have been using these to increase performance for quite some time now.
  • livechat85 Jun 17, 2011 @ 3:27 am | delete
    this is a great help for agents
    Live Chat Outsourcing
  • livechat85 Jun 17, 2011 @ 3:27 am | delete
    this is a great help for agents
    Live Chat Outsourcing
  • nexustel Jun 5, 2011 @ 8:04 pm | delete
    Enjoyable article.

    When we have surveyed our agents as to what motivates them most, it is generally a combination of both monetary and emotional recognition. If the process of that recognition uses a fun atmosphere/game approach, even better.

    Nexus Teleservices
  • infinitoutsourcinginc Dec 10, 2010 @ 4:23 am | delete
    If it indeed will increase employees' morale, this is must purchase tool then to every organization or business departments that need to boosts their employees working spirit or attitude. It would be great if you can provide case studies and testimonials from current users who have made use of the tool in their organization to back up your offer.

    ARA
    Outsourcing Services
    Contact Center Outsourcing
    Medical Coding Outsourcing
    Finance and Accounting Outsourcing
  • epublishing Jan 5, 2011 @ 3:37 pm | delete
    Hi Ara,

    Have you been to the main page at http://www.callcentergames.com - once you enter your info I provide free sample templates so you can test out and also once on the main page you can read the testimonials.

    Thanks
    Greg
  • zyseosoftware May 13, 2011 @ 1:33 am | delete
    actually this is quite good, its not just work all the time, breaks are good to but with benefits
    Call Center Outsourcing Service Offshore
  • emilysantos Dec 9, 2010 @ 3:19 am | delete
    Excellent lens! This post is worth the read. Stress at times is good for healthy competition, but when it exceeds the limit, it may prove unfruitful for the organization. Over dose of stress may often lead to a higher attrition rate in organizations like call centers. At such a juncture, it becomes imperative for an organization to take some measures which not only can help in boosting the motivation level of employees but will also aid the call centers in retaining their employees for a longer epoch. Motivation and training related activities should take place in an organization frequently and consistently.

    Emily
    BPO Philippines
    BPO Companies Philippines
    Call Center Companies Philippines
  • epublishing Jan 5, 2011 @ 3:39 pm | delete
    Hi Emily,

    You make great points. Thank you!

    Please let others know about http://www.callcentergames.com

    Greg
  • sem724 Sep 9, 2010 @ 7:49 am | delete
    Hello,

    This is really nice, I'll share this post to my fellow agents. We are currently working for a Telemarketing Call Center company, here in the Philippines.

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epublishing

Hi Everybody,
My name is Greg Meares and I live in the Dallas, TX area.  I grew up in the Call Center industry and have worked closely with many... more »

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