Communicating To Create Peace and Harmony

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Communicating for Peace and Harmony

If you communicate in a warm, friendly, and patient way; this lens is for you. If this describes you, you probably like to interact with people in a way that creates peace. You probably do not like intense or fast-paced conversations.

This lens contains specific communication tips to help you communicate with others to create peace and harmony.

If this does not describe your communication style, check one of my other lenses for information more appropriate for you.

Communicating For Results

Communicating For Fun

High Value Communication

Are you Reserved and People-oriented?

If you said yes, then this lens is for you. It has insights, ideas, and tips to help you create a more peaceful and cooperative environment when you interact with people.

Making the Most of This Lens 

You will get the most from this lens if you focus on the needs of different people rather than on their behaviors.

When you meet other people's needs, they will usually respond well to you. So, if you meet their needs, they will be more likely to relax and cooperate so that you can have more a more peaceful environment.

Remember that everyone (including you) is a blend of the four primary behavioral styles. For simplicity, this lens focuses on only the highest trait in each person's blend.

Beware of making absolute statements. In conversation, I say that people tend to_____, generally_____, or often do_____. In the interest of simplicity, I left most of those qualifying statements out of this lens.

So, read through this lens for an overview and then bookmark it for later reference.

I hope that you enjoy applying this information, and that this brings more harmony into your life. I've also included a link list with links to some of my other related lenses.

For even more insights to build better connections with other people, check the lenses that represent your secondary styles as well. (To get a better view of your behavioral style blend, complete a DISC personality test.)



Just for reference purposes, I have included the DISC Model overview here.

The DISC Model of Human Behavior



For more detail see these lenses:

The DISC Model

Connecting With People

Recognizing Dominant People 

They are Outgoing and Task-Oriented

These people are probably very different from you. They are fast-paced and task-oriented. They tend to focus on results more than on relationships

Look for them to speak at a fast-pace and directly. Expect them to move fast and to make decisions quickly. They probably will not "beat-around-the-bush."

If you don't have much of this style, they may seem aggressive to you. Don't take this as a sign that they don't like or appreciate you. They may like you very much. They're just focused on results, and often don't worry with "niceties" in conversation. They will like you more if they sense that you will get results.

They need:

  • Choices

  • Challenge

  • Control

Tips For Communicating With Dominant People 

They want to know WHAT. They focus on RESULTS.

  1. Speak confidently and assertively. Look them in the eye and speak directly to the point.

  2. Answer their challenges without withdrawing. Remember that people with high D tendencies often show their interest by challenging. If they don't challenge you, they are probably not interested in what you have to say.

  3. Stay engaged with them. If you withdraw or shutdown, they may develop a negative perception of you. They don't want a fight. They do want assertive interaction.

Recognizing Inspiring People 

They are Outgoing and People-Oriented

These people are similar to you because they are people-oriented. However, they are outgoing (fast-paced). They probably speak, move, and decide faster than you do naturally. They love to have fun and to interact with other people. You will probably connect easily.

Look for them to speak at a fast-pace and light-heartedly. Expect them to move fast and to make decisions quickly. They might not speak directly, and they may interact on a close, personal level by sharing stories or asking about your family.

They need:

  • Recognition

  • Approval

  • Popularity

Tips For Communicating With Inspiring People 

They want to know WHO. They want you to LIKE THEM.

  1. Gently keep the meeting focused. Help them stay on track with the main purpose of the conversation.

  2. Stay engaged so that they feel that you like them. Similar to people with strong D traits, they often evaluate others by the level of interaction or engagement they receive during a discussion.

  3. Since you are both people-oriented, you will probably connect with how they feel about things. Remember to look them in the eye and smile during your conversation. They really need positive feedback from you.

Recognizing Supportive People 

They are Reserved and People-Oriented

These people are just like you. They focus on relationships and feelings more than on tasks and data. They dislike direct confrontations and making quick decisions.

Look for them to speak rather slowly and softly. Expect them to use gentle gestures and to make decisions slowly.

They tend to value family and relationship above everything else. They may evaluate you based on how you treat others. This will probably be your easiest connection.

They need:

  • Security

  • Assurance

  • Appreciation

Tips for Communicating With Supportive People 

They want to know HOW. They focus on PACE and PEACE.

  1. Offer reassurance and appreciation. Like you, they want to know that they appreciate and accept them.

  2. Beware of letting the conversation get off track. Help them stay focused on accomplishing the purpose of your meeting.

  3. Show gentle confidence. Lead the meeting, if necessary, to keep things moving forward. After discussion, they often appreciate having someone else make the final decision as long as everyone's feelings are considered fairly.

Recognizing Cautious People 

They are Reserved and Task-Oriented

These people are like you in that they are reserved. They are a little different from you in that they are more task-oriented. This may be your secondary style.

They want data and facts not emotions and feelings.

Look for them to speak in a slower, monotone style. Expect them to move cautiously and to make decisions slowly. They may want more information and validating sources (websites, references, etc.) before making a decision. They tend to speak factually and in measured tones. They generally do not like for people to get too close to them.

Beware of reading their body language and tone to indicate that they do not like you. They don't usually show much emotion on the surface. Just give them some space and time to think.

They need:

  • Quality Answers

  • Value

  • Excellence

Tips for Communicating With Cautious People 

They want to know WHY. They focus on DATA and FACTS.

  1. Answer their questions. Their questions don't indicate that they don't appreciate you. They just need information.

  2. Show confidence in you presentaion. Like D's, they also look for confidence.

  3. They may be a little skeptical of new information. Show them some validating information (reports, graphs, websites, surveys, etc.) and they will probably be ok with you.

The Most Important Thing You Need to Know

You have the most common primary behavioral style. More people are like you than any other style. When you show confidence, people who are different from you will better appreciate what you have to say. Your quiet confidence can create peace.

Other Relevant Lenses 

More Relevant Lenses 

Resolving Conflict in Teams Blog 

Resolving Conflict in Teams

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Links to Other Sites With FREE Resources 

Principle Driven Consulting
My website.

FREE DISC Profile
A FREE DISC Personality Teest to get an estimate of your personality style.

JJ Communications
My friend and colleague in Canada. JJ is a body language and interview specialist.

Recommended Reading 

Sell Naked On The Phone

Amazon Price: (as of 12/28/2009) Buy Now

How to Win Friends & Influence People

Amazon Price: $10.20 (as of 12/28/2009) Buy Now

Silver Boxes: The Gift of Encouragement

Amazon Price: (as of 12/28/2009) Buy Now

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by recoveringengineer



Hi, my name is Guy Harris. I am a trainer, speaker, author, and consultant. I am a certified human behavior specialist and a workplace conflict re... (more)

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