Conflict Resolution Resource Center

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A Collection of Conflict Resolution Resources

This lens is a collection of resources about resolving conflict.

It contains links to websites, blogs, articles, and books to assist you as you work to resolve interpersonal conflicts or to head them off in the future. The focus is on mid-level conflicts in work-team, family, and other organizational settings where people work to resolve conflicts without resorting to formal mediation or litigation processes.

Photo courtesy of www.sxc.hu

A Humorous Look at How NOT To Handle a Conflict

A Video by Bill Harley

Bill Harley Videos
All of these videos are funny. I'm focusing on the one titled "Is Not, Is Too."

Lenses on Conflict Resolution

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Links to Websites, Articles, and Blogs I Find Useful

Principle Driven Consulting
This is my business website. You can find articles and other resources here.

Conflict Zen
Tammy Lenski has great articles, blog postings, and other resources to help you develop better conflict resolution skills.

Mediation Training Institute
MTI has good mediator and conflict resolution training programs. They also have other resources available. This link goes to my affiliate landing page. Yes, I get a referral fee if you register for one of their training sessions from this page.

Conflict Resolution Article at Mindtools
Insights into the Thomas-Kilman conflict model and how to apply it.

The Association for Conflict Resolution
Articles, resources, conferences.

Global Conversation on Conflict Resolution Blog
This blog takes contributions from conflict resolution experts around the world.

Nine Steps to Resolving Team Conflict
This is a nice, concise article on the subject.

Resolving Conflict Within Work Teams
Good description of how to define conflict in the workplace and what to do about it.

Mediation Channel
News and ideas about mediation, negotiation, conflict resolution, and law by Diane Levin.

Complicating Factors in Intractable Conflict
Discusses some of the problems with resolving intractable conflicts. A good source of ideas for how to view workplace conflicts that have lasted for a period of time.

Managing Conflict in Work Teams
A good article with basic ideas for handling work team conflicts.

Conflict Resolution Network
Twelve skills for conflict resolution.

Resolving Conflict Resources
Another directory of conflict resolution resources for teams.

Child Behavior: What Parents Can Do to Change Their Child's Behavior -- familydoctor.org
Information for parents about children's behavior problems from the American Academy of Family Physicians.

Resolving Conflicts in the Workplace
A great resource for resolving conflicts in the workplace.

Videos That Show What NOT To Do To Resolve Conflict

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RecoveringEngineer.com

The Recovering Engineer's Blog

RecoveringEngineer.com is about learning to get out of your own way. It is about learning to take a close look at your thoughts, feelings, responses, and reactions to find better and more effective ways to build and maintain relationships.

I write from the perspective of a person who does not, by nature, enjoy interacting with people, and who has chosen to constantly work on developing the skills necessary to connect, communicate, live, and work effectively with others.

The Recovering Engineer


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Resolving Conflict in Teams Blog

Books I Recommend

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What Books Do You Recommend?

Beyond Reason: Using Emotions as You Negotiate by Roger Fisher, Daniel Shapiro

Beyond Reason: Using Emotions as You Negotiate by Roger Fisher, Daniel Shapiro

In Getting to Yes, renowned educator and negotiator more...0 points

The Mediator's Handbook by Jennifer Beer

The Mediator's Handbook by Jennifer Beer

The field of mediation has expanded dramatically since more...0 points

What would you like to see more of? What input can you give me?

by

recoveringengineer

Hi, my name is Guy Harris. I am a trainer, speaker, author, and consultant. I am a certified human behavior specialist and a workplace conflict resolution... more »

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