Council Tax Valuations | Rebanding Companies - What You Need to Know | Council Tax Rebates
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A Quick Guide to Council Tax Re-Banding!
What Is Council Tax?
A property is placed into one of eight bands between A and H and the banding is decided based on factors such as living space, value, floor area and other key factors. Band A been the lowest and band H been the most expensive tax rate for the largest of homes. The Value Office Agency (VOA) are the organisation who are in charge of regulating council tax bandings and are in control of making adjustments to bandings that are incorrect.
Some Homes Got Put into the Wrong Band
So How Did All of this Happen?
Something needed to change quickly and the council tax was drafted in through the Local Government Finance Act 1992. John Major replaced Margret Thatcher as the new conservative prime minister and he got the ball rolling with the new tax system.
One the biggest flaws were that it was rushed into place. It was down to the estate agents and VOA officers up and down the Country to band every home in a very short time frame of a matter of weeks. This was done through 'Drive By Valuations' and involved literally driving down streets and quickly deciding on the banding for each home as they passed. The enormous task, short time frame and scale of the operation have led to some media coverage coining the term "2nd gear Valuations" which is probably not too far from the truth.
Another major problem with the current system is that homes built after 1991 are still based on the original system (Their Value of 1991) and because of the massive inflation of house prices since then, it can sometimes be difficult to accurately work out the price of how much a new house would have been worth back then.
What You can Do If You're In The Wrong Band
In some cases there may be a chance for a home to be re-banded quickly by making contact with the VOA directly. In other cases it may need to go through a formal appeal process which will involve putting together an appeal case and set of documents in a certain format with evidence to the VOA. Many people have been told by the VOA they can't appeal if they have been living at an address for more than six months however it is the duty of the VOA to maintain a fair and accurate valuation list and they have a duty to make sure that bandings are correct. With a bit of persistence it is still possible to make an appeal after 6 months of living at an address. For people who have been rejected and still feel they are in the wrong band, there is a Valuations tribunal which the council tax payer can get involved to have the final say.
You should first of all check that neighbours who live in a similar house are in a lower band than you and also find out how much the value of the property would have been worth in 1991. There is a valuations search on the government website which can help you do this. Websites such as Rightmove should give you an idea on the value of a property.
Check the value list below and if this matches up as a lower valued band to the current one you are in, you may be in with a chance of lowering your council tax band. It needs to be said though that if you do appeal to the VOA, you can't say," I think I'm paying too much Council Tax" or "I think my band is too high". The process will be a case of them re-assessing your property. You need to be certain of your banding as the appeal could mean they decide that your current banding is currently too low which would mean your banding would increase, and you would end up paying more in council tax each year. Homeowners who have had building work done since 1991 such as extensions to increase living space, conservatries and even garages should be aware that they may well find a re-assessment could put them into a higher council tax band.

Council Tax Re-Banding Companies and Agents
Just like using an Estate Agent, Travel Agent, Energy Broker or other middle man to do all of the work, there are agents or companies who will take on a case to appeal a banding for you. It needs to be said though that there have been some rogue companies in the re-banding industry who have not been playing fairly. Some have been charging customers upfront fees in excess of £150 and then doing nothing at all apart from taking the customers money. There has been widespread coverage in the media about some of these companies. There have also been warnings about scammers who have imitating people from local councils claiming that they are in the wrong band and asking for bank details in order to receive a rebate. Anyone who has been subject to any of these kinds of calls should call the police or trading standards as councils will not contact a taxpayer in this way.
There are guidelines which have been set out by the VOA to avoid people being scammed. You should not be paying upfront fees, administration charges or any so called solicitor or surveyor's fees for getting a company to make an appeal case and put it forward to the VOA. You should not be giving them any bank or financial details because if you successfully get your council tax band lowered, you will receive the rebate directly from your Local Council or Local Authority. Any agent or member of a re-banding company who has contacted you should be able to give you their full name, contact details and business address. There should be no false promises, deceit or any hard selling tactics whatsoever.
Experts Who Can Help
Not all re-banding companies are the same. There are credible and professionally ran companies such as Council Tax Valuations who have a high level of expertise and work ethics when it comes to council tax re-banding and will be able to do their own council tax valuation first on a property. They will know from their assessments if you have a strong case for getting your council tax band lowered. This means there will be no risks of ending up accidently in a higher council tax banding or being rejected for incorrectly submitting an appeal document. They offer a no win; no fee service and as a professional business have a duty towards customer care, service and data protection. They have an ex Valuations Office Agency Surveyor working for them who whilst working at the office was in charge of banding properties around the UK, with this level of expertise there really is no better way to get your home re-banded.
Council Tax Calculator
At the council tax Valuations website, they have a Council Tax Calculator app that can give a rough estimation of how much you may be entitled to in the case that you successfully appealed your banding lower. They have given permission to show it here however it is purely for display purposes and will only work at their website. It basically takes your current band and negates the difference of the lower band and multiplies by the amount of years you have paid council tax at that address. It is worth noting that you do not have to be a homeowner to receive a rebate (just the tax payer) and you can still apply for a rebate for addresses you have previously lived at if it's banding was adjusted to a lower band.

