How to perform field audits the easy way?

Maps, MapGuide and CiMAS

Ennoble Consultancy (EC) is a Australian software development company with expertise in the provision of map driven information products and services. EC develops web applications based on ColdFusion, MapGuide, dotNet and links to its CiMAS audit management application. EC operates in Australia, Malaysia, Cambodia and Vietnam and is an Autodesk and Microsoft partner.

Case Study - Queensland Rail

Queensland Rail's train services encompass a range of commuter rail services throughout Queensland. In October 2003, Queensland Rail incorporated the CiMAS solution to facilitate to make an independent assessment of the standard of cleaning services that were being provided across their suburban and inter-suburban commuter train networks, and to recommend improvements to these processes.

Queensland Rail's objective was to implement a total performance management regime for its rolling stock cleaning services. The goal was to establish processes that would enable them to achieve industry best practices, part of which would involve benchmarking their outcomes against the other state rail services.

Queensland Rail installing the CIMAS system to monitor staff productivity and to provide real-time information to rail management. the CiMAS solution is now involved in carrying out periodic independent compliance inspections of the cleaning on the Citytrain rolling stock.

During the process of implementing CIMAS, other departments within Queensland Rail became aware of the CiMAS' state-of-the-art performance monitoring system. These departments have now expressed an interest in using the system themselves.