1.) Document yourself
2.) Remove obsolete Exchange 2000 tuning parameters
3.) Optimize Exchange memory utilization
4.) Implement an efective storage design
5.) Ensure that you have fast acess to AD
6.) Improve backup performance
7.) Install and use Exchanges Best Practices Analzer (ExBPA) Tool
8.) Use Outlook 2003
9.) Enure that online maintenance runs
10.) Use antivirus and antispam

1.)
What is a Split Domain?

A split domain will occur when you try to share your domain between two mail servers; where some users@YourDomain.com are on one mail server and other users@YourDomain.com are on another.

You will not be able to email anyone @YourDomain.com that is not on our Exchange servers. The cause is that our system thinks that it is the authoritative email server for your domain, YourDomain.com. So, when it gets an email addressed to a user@YourDomain.com that does not exist on our system, it rejects it - it doesn't know about your other mail server.

What can be done?

There are 2 options:

1) If each user at your current mail server has an alternative email alias that is *NOT* @YourDomain.com (i.e., YourCo.user@isp.com), then you can setup a forward from our system to each user. (Just like the forwarding you can setup from the current mail server to us using the company.user@123together.com email aliases).

2) We can reconfigure your domain so that Exchange server redirects all unresolved email addresses @YourDomain.com to your current mail server. However, there is a one-time setup fee of $20.00 for the manual setup. This is the easiest & most seamless option. Send an email to our Support team here with your company name, domain, and the other mail server's name to us.

When is it useful to have a Split Domain?

It is useful to have a Split Domain Configuration under two different scenarios:

1) If you are planning on migrating your users to Our Exchange environment over a long period of time; a 'slow migration'.

2) If only a partial number of your users at your company require the need for an Exchange environment, while others at your company do not.

Why do you need a Split Domain?

A split domain will become necessary in either of the two scenarios above, because when the domain has been split between the two servers, email sent to users of the same domain, yet outside of the Exchange environment, will bounce. The Exchange Server will only look within the Exchange Server for resolution. Not recognizing the email address, it rejects it.

2.)

Dissappearing Emails from Inbox

Are all of your emails from your inbox disappearing as they arrive?

Disappearing emails occur when more than one computer is set-up with your email profile: perhaps a home or second computer and the office computer.

The second computer is set-up to "Deliver New Email to" Personal Folders NOT to your Exchange Account, pulling the mail off the server and onto your local hard-drive.

To correct this issue: (Follow these steps on the NEW computer setup):

1 Open Microsoft Outlook -> Select Tool -> & click on Email Accounts ->
2 Select View or Change Existing Email Accounts ->
3 Next
4 In this dialog box, in the lower left-hand corner:
- "Deliver new email to the following location:"
- From the Drop-Down menu, change the option from Personal Fodlers to "Mailbox - Your Name"
5 Finish
you will have to restart Outlook for the change to take effect.

To retrieve the mail that 'disappeared':

1 Open Microsoft Outlook
2 Click on "GO" in the top Menu bar [next to File, Edit, etc..] & select Folder List
3 Scroll down until you see "Personal Folders"
4 Under "Personal Folders", click on the Inbox Folder
5 Highlight all of the email
- Hold down your SHIFT key and highlight with your mouse, the first and last email (everything else in between will highlight as well)
6 Right Click
7 Move to Folder
8 Select Inboc in 'Mailbox - Your Name'