Restaurant Coaching Solutions
"What pieces to the puzzle do I need to have, in order to take my business to the next level?"
Of course, almost every frustrated owner and operator who calls me for help asks me that question.
The answer is that they do not have a "PLAN" for success!
"Experience the success you deserve." Book your Individual or Group Coaching Program now.
"YOU CAN'T HAVE ANY SUCCESS IN THIS BUSINESS, UNLESS YOU HAVE A PLAN FOR IT!!"...Jeffrey Summers
Everyone who opens a restaurant wants to succeed. However, statistics show that only 29% of all new restaurants (Independents and Franchises!) survive past the third year of operation!!!
Hope isn't a plan and clearly wishing for success is not the same as planning for it and then achieving that success..
My job will be to Coach you on how to turn your vision into detailed, practical plans that will enable you to attain long-term success, then to help you execute those plans and start enjoying the success you deserve!

The Top 7 Reasons People Call Me For Help...
1. "Too much time spent working in my business and not on it - with no real results!"
2. "Not enough free time to enjoy the fruits of my labor!"
3. "I can't seem to gain any traction in my efforts to grow my business" - (See "Big Frickin Wall" syndrome below.)
4. "No culture in place to help manage sales, costs or profits!"
5. "No culture in place to help manage staff!"
6. "No culture in place to help me control my own destiny!"
7. "No profit!"- "Not enough profit!"
7.5 "It's just not fun anymore!"
Have You Hit A "Big Frickin' Wall" In Your Operation?
Need Help Knocking Down Walls?
Restaurant Coaching Solutions offers Independent Owners, Operators and Managers, Coaching and Consulting
programs to help you achieve more, faster than any other Coaching program.
GUARANTEED!!!!
The second biggest question I get asked is: "What's the difference between Consulting and Coaching?" I've hired plenty of consultants before.
Here's an analogy that illustrates the difference between Coaching and Consulting.
A Consultant will explain why one cake mix is better than another, explain the best cake baking practices and if necessary, bake the cake for you. This solves your short term problem, but it doesn't show you how to take advantage of long-term opportunities!
A Coach will help you understand how and why you bake a cake, help you determine what's holding you back from baking a really good cake and stand by your side as you bake the cake.
What I do is use a blend of these philosophies to help you create a plan that will help you to take advantage of the opportunities you are faced with in your business..
How I Get Results!
Strategic Management
Your Restaurant Business is not a static enterprise. It is changing and evolving constantly. Top ownership articulates vision and strategy. But who can gauge whether a business is ready for the future? Who can gauge the cost of a wrong decision, a wrong investment, of waiting too long to change?
Restaurant Coaching Solutions™ approach is centered on our "Growth Enablement" model which means growing sales and implementing better cost structures in order to create greater value for both owners and guests. Real-world experience and knowledge is essential for successful value development. I know by reviewing and analyzing the past, taking stock of the present, and projecting as best I can the future in terms of both opportunities to be seized and risks to be minimized or avoided. And because our industry is in constant change I believe my client's businesses need to continuously evaluate their ownership and return, organization and leadership, market and flexibility, products and services, productivity and profitability.
Leadership & Change
"Success for today's independent restaurant owners, operators and managers hinges on their understanding of their markets needs and their capacity to learn, innovate and execute, in order to exceed those needs."....Jeffrey Summers
Restaurant Coaching Solutions™ has over the course of nearly three (3) decades seen the good, the bad and the ugly in hundreds of businesses worldwide. I have learned from the inside, through direct experience from working with some of the biggest and best chains in the world, as well as my own ownership and work with independents and franchisees, what works, what doesn't and how to map out a strategy for achieving the goals you set for your own success.
I can understand from a company's processes what drives their specific value and then help you to create and leverage a more targeted value development strategy which makes better sense for your market, your business, and your guests.
I believe you have to know where you are today in order to map out a route to where you want to be tomorrow or next month or next year. I've helped literally hundreds of owners reach the destinations they set out for their businesses by mapping the routes through which they can arrive there faster and more successfully. I make it part of my business to be current on roadblocks, detours, shortcuts, trends, systems, etc. And as in all of our relationships with clients, our interest is NEVER about the short term!
Restaurant Coaching Solutions™ is the most hands-on, real world, hospitality coaching of its kind. I draw from over 25 years of combined Restaurant and Hospitality Industry experience in the areas of Culinary, Marketing, Accounting, Design and Engineering and Operations Management, to create and deliver results driven systems and solutions exclusively for Independent Restaurant Owner, Operators and Managers. I do this by leveraging a combination of the two philosophies - Coaching and Consulting - to create opportunities for you, your staff and your business to achieve the levels of success you want!
Just as a Coach adds value by helping athletes stay fit and refine their technique and strategy, I add value by helping Independent Restaurant Owners, Operators and Managers determine where improvement dollars are optimally invested. I help you discover how your performance measures up to, and how it might be made to exceed, that of the best. And I help you plan for the future by choosing the most suitable path for growth that fits into your specific long range plans for success!
This is an extremely powerful program!
Typical project objectives:
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Accelerating growth in developing businesses
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Reducing inventory levels by eliminating supply chain inefficiencies
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Conceptualizing, designing and opening new restaurants
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Increasing growth capabilities without additional investment
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Delivering exceptional guest service
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Improving both margins and quality
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Minimizing costs and improving sales levels
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Streamlining menu development and marketing processes
I Coach by example, working hand-in-hand with owners, managers, operators and even staff, to institutionalize change and build a culture of success into your business by
Coaching you and your staff in my problem solving frameworks and techniques throughout a project. I also Coach business owners through coaching sessions conducted in my office, on the phone or in your restaurant on my effective and contemporary business improvement methods in areas such as guest service. marketing, lean production (systems) and profit building, business re-engineering and development and a multitude of others..
(For the full list visit the Coaching Page.)
I am an Entrepreneur myself, constantly exploring new and creative opportunities in the restaurant business worldwide. The national and international network of highly regarded restaurant businesses that comprise my client list, is a source of daily feedback and response. The knowledge I gain from this interaction ultimately benefits all of my clients.
Also, effective Coaching for Restaurant Owners involves going beyond simply applying expertise to solving your particular problem to being an "empowering expert" who focuses on ensuring that you obtain the tools and resources needed to solve your own problems. This also leads to a huge difference in what you pay me versus them!
Another big difference is that Coaching is relationship based and consulting is not. You can hire a consultant you do not know and he can do a good job and solve a problem, but it usually is nothing more than an expensive business transaction.
If you register for an RCS™ Coaching Program, we get to know who you are and what you and your business are about. Only then do we design, along with your input as well as that of your staff and guests, a solution that makes sense for everybody who is a stakeholder in your business.
The other point you need to understand is that we don't re-invent the wheel for you. We build on the success you are already having - and you probably have a lot more good going on than you realize! The bottom line is that we simply help YOU Build A Better Restaurant, period!
Read 15 Predictable Reasons Why Change Efforts Typically Fail
"Success for today's independent restaurant owners, operators and managers hinges on their understanding of their markets needs and their capacity to learn, innovate and then execute, in order to exceed them."....Jeffrey Summers
My Coaching Programs will enhance your leadership and management abilities as well as your understanding of the restaurant business in such a dramatic way that you will capture new guests and retain old guests, while growing your business, building your brand and kick-starting your top line! The mission for us is nothing short of completely re-engineering your attitudes, knowledge and outlook in such a way as to transform you and your business into a profitable, productive and fun operation.
Still need more reasons?
FREE CONSULTATION
Unsure about what you need to do or about where you can turn to for help, then just call me toll free and discuss your situation totally free and totally confidential. It's the last call you need to make in order to find help with either your situation or the ability to take advantage of an opportunity to grow your business.
FLEXIBILITY
Why hire additional staff for one single problem or task? Often, you need help on a temporary basis to address an immediate or intermittent need or solve a problem. Once the crisis is over, the staff becomes unnecessary overhead.
Hiring Restaurant Coaching Solutions™ allows you to address the issue(s) without committing to a long-term employment relationship.
EXPERTISE ON DEMAND
There is no substitute for experience! When you face a challenge, you want someone who has been there
before and found a solution. Hiring Restaurant Coaching Solutions™ allows you to get the exact fit you need to solve the problem.
COST CONTROL
You may not need to pay a premium to add costly experienced restaurant managers to your permanent staff. Making Restaurant Coaching Solutions™ available to your less seasoned players means that you can save money without putting your business at risk. You pay only for the expertise you need, when you need it. You also pay for the work alone--not the employment taxes, benefits, and other overhead costs associated with increasing headcount.
100% EFFECTIVE GUARANTEE!
The products and services offered by Restaurant Coaching
Solutions™ are real world value effective (We have all owned and managed our own restaurants before!). In addition, the cost can be spread out over time if necessary and everything we do, comes with our
100% Effective Guarantee!
FOLLOW UP and CONTINUED SUPPORT!
We don't just cut and run after the smoke clears either. We continue to follow up with you up to 3 months afterward, to monitor your progress and advise you on continuing to work the plan or change it if factors warrant.
OBJECTIVITY
Sometimes you just need a fresh point of view, from someone without a stake in preserving the status quo. Restaurant Coaching Solutions™ can provide that objective view of the issues and help find solutions you may have overlooked.

"Experience the success you deserve." Book your Individual or Group Coaching Program now.
Need a form or template?
Join My RCS Coaches Club For Just $50 a month and get over $3,500 worth of bonus services FREE!
That's less than 0.14¢ a day!!
Here's what you get!
1. EVERY Restaurant Coaching Solutions%u2122 form, download, article & spreadsheet for free! (This alone is worth over $1,000!!!)
2. FREE future updates to any form or download. (Another $1,000 value!)
3. Any NEW forms or downloads that are published throughout the year. (Again, too big to price!)
4. One (1) FREE hour of phone consultation per month. (This is a $1,200 value alone!)
5. 10% off any Coaching Package of your choice. (A $50 Value Minimum!)
6. My Weekly E-Coaching Updates! (A $100 Value!)
What does this all mean? You get over $3,500 worth of products and services - for only $50 for a full year!!!
This is a deal you won't be able to top anywhere! Guaranteed!
- Join Here Now!
- Forms, Worksheets, Templates and Articles, Free Coaching and more to help you build a better business!
Upcoming Industry Events
- Where's Jeffrey?
- Check out this site to see where Jeffrey is this week and to see what forums and seminars he is presenting at!
Restaurant Coaching Solutions Websites!
For Everything There Is A Website!
- Cartoons!
- Who said business wasn't funny?
- Find A Job! Post A Job!
- Our NEW Online Jobs & Career Postings are FREE to any Independent Owner, Operator or Manager.
- Restaurant Coaching Solutions
- The Official Website of Jeffrey Summers, Head Coach, Restaurant Coaching Solutions, offering Articles, Instruction, Forums, Products, Forms and tons of stuff for Operating and Leading A Successful Restaurant or Food Service Operation.
- Building Better Restaurants Blog
- My Official Blog site read by over 10,000 owners, operators and managers in over 37 countries around the world! Also, sign up to receive all the up to date posts via email!
- Join The Conversation!
- Log in and join our NEW Forum where owners, operators and managers share best practices, ideas and more.
What's New At RCS?
Fetching RSS feed... please stand bySkills & Drills!
The tools you need to build a better restaurant!
- Some Player's Comments!
- This is what some of the "A" Player's are saying about Jeffrey!
- Who Is Jeffrey Summers?
- The scoop on the most passionate coach in the business!
- Why Hire Jeffrey?
- The information you need to take the mystery out of hiring one of the most passionate and knowledgeable people in the business!
- Coach Talk!
- So many consultants talk about what they will do for you. This is what I will not do!
- Skills and Drills!
- The right tools for the job!
- The TOH Playbook!
- Notes and strategies for running a much smoother operation!
- Cost Controls!
- Get your P&L in order!
- The FOH Playbook!
- If you have the greatest product in the world but can't sell it...?
- The BOH Playbook!
- Don't you just love cooking? Here we talk about how to make it profitable!
- Food Cost
- New perspectives on how to manage the meat and potatoes!
Building Better Restaurants!
A brief synopsis of what's going on my blog today!
Fetching RSS feed... please stand byCompensation News!
Fetching RSS feed... please stand byHOT Postings!
- Controlling Your Labor Costs!
- These are the three calculations that must be considered when trying to analyze your labor costs outside the traditional labor ratio of total labor dollars to total sales.
- Why Discounting Doesn't Work!
- Enough said!
- Wine List Mapping!
- This Excel spreadsheet will help you understand how best to add wine to your beverage offerings!
- Buffett Pricing Made Easy!
- This is one of the HOTTEST downloads requested from me! Buffetts don't have to be a nightmare to figure out!
- Guest Service Strategies!
- Some of the best tested means of taking better care of your guests!
- How To Be The Perfect Server!
- ...By not being one of these!
- 12 Ways to Measure Employee Engagement
- Having your staff engaged is crucial! Here are some questions to ask in an employee roundtable!
- Beer 101
- Some info about one of man's best beverage inventions!
- Kitchen Calculations
- Know the math and you win the battle!
- Tips on Tips
- What every operator should know about tips!
Restaurant Coaching News
Fetching RSS feed... please stand byNRA News
Fetching RSS feed... please stand byNew Word of the Day
What Comes Out of Your Mouth Is Determined By What Goes Into Your Head!
- diadem: Dictionary.com Word of the Day
- diadem: a crown.
Harvard Working Knowledge
HBS Working Knowledge is a forum for innovation in business practice, offering readers a first look at cutting-edge thinking and the opportunity to both influence and use these concepts before they enter mainstream management practice.
Every day, HBSWK features new work from among the more than 200 HBS faculty at the forefront of their diverse fields of expertise, providing a valuable source of inspiration for executives, entrepreneurs, and managers seeking to keep their organizations at the leading edge of innovation and change.
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Books You Should Own!
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Winning
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