Gtahotels.com - Online Hotel Booking

The website is easy to use. You just have to key in the city you want to stay, the check-in-date, nights of stay and some other information. It is just a bit hussle for me to calculate out the number of nights as I prefer to input check-out-date. The website will then search for the hotels in your selected city. I admit that it take quite awhile to produce the results. The order of the results is by default showing the "Our Picks" first which are featured hotels recommended by Gtahotels.com. You can sort it by price, hotel name and star ratings. You can click on the "INFO" button which shows overview information of the hotel. You can also further look into the hotel's facilities, user reviews, map & area infor and photo gallery. If you are ok just go ahead with the online booking by clicking "BOOK" button. You will be prompted to fill out personal information for Gtahotels.com free membership and payment information. The confirmation will be emailed within half and hour. That's impressive. To get more assurance, I called the hotel directly and confirmed that booking had been correctly made.

In terms of the price, it does offer me attractive price compared to its competitors. Before I made the hotel booking, I checked to hotelscombined.com, Gtahotels.com give a better rate for the hotel I picked. If price is a concern, I suggest you to make a price comparison using . For me, the more important is the reliability of the company. No point I book a cheap hotel and end up that I have to look for hotel on my own only after I fly to the city.

Gtahotels.com is accredited by BBB since 8/1/2006. They get a A+ rating. You can refer to BBB. BBB processed a total of 9 complaints on Gtahotels.com in the last 36 months and all 9 have been resolved.

I did a Google search on Gtahotels.com review and complaints. It was rated silver star by Starreviews.com. On the other hand, I also found complaints in www.complaintsboard.com. To my surprise, Gtahotels.com staff responded to the complaints. There are also some good and bad comments posted in www.tripadvisor.com. And again, Gtahotels.com staff responded to those comments. I don't know how true are the comments. If you search on its competitors such as hotels.com, hoteldiscounts.com or booking.com, you can also find complaints about them. The key point here is the response from their staff which indicates that they take customer complaints seriously. So far, I have no problems in the hotel booking with Gtahotels.com at all.

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