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How to Survive a Hard Drive Crash in less than 30 days!

1 - I can do better 2 - Jury's out 3 - Pretty darn good 4 - Splendiferous 5 - Awesometastic (by 27 people)   Your rating: 1 - I can do better 2 - Jury's out 3 - Pretty darn good 4 - Splendiferous 5 - Awesometastic

Ranked #1913 in How-To, #19367 overall

Rated G. (Control what you see)

Like death and taxes, a hard drive crash is something most of us will undoubtedly experience in our lifetimes!

 

Welcome to my lens on "How to Survive a Hard Drive Crash in less than 30 days!" I am speaking from personal experience as yes, my hard drive crashed at 7am on Friday, August 31st, 2007.  Believe it or not, it took me over 3 weeks to regain my status quo--but I've learned so much and know that if I should EVER have another hard drive crash, I'd be better prepared to survive it without flipping my wig.  ;-)

I suppose I can consider myself one of the fortunate as I've used computers for more years than I can count.  I've had a lot of different brands and used so many different programs that you'd think I worked in an IT department.  Even when I worked at that large FujiFilm company, my coworkers often requested my IT expertise.  Well, I personally loved to work in DOS--it just seemed to make so much sense.  It seemed very analytical; hmmm, I like very analytical things.

But, hey -- DOS -- that was yesterday!  Flash-forward to HDC Day -- I'm somebody who relies on my desktop computer like getting my first of the morning jolt of coffee.  If I don't get that cup, I'm cranky.  Well, I thought, I'm going to write this lens on my progress with surviving a hard drive crash so that maybe someone else can benefit from my experience.

Photo credit: Phyllis Diller, B.K. Nelson.

This is my story ... 

This lens chronicles my experience surviving the crash, what immediate steps I took following the crash, and what decisions I made so that a hard drive crash, in the future, wouldn't cause such a disruption to my life.  Because my hard drive crash happened when it did, I had to "embrace" the "new" Vista operating system a lot sooner than I wanted to.  You could say that I was thrown into it rather suddenly.  As the computer that crashed had a lot of bells and whistles AND Windows XP Pro, I opted to rebuild that system after getting a data backup along with the installation of a new hard drive.

I have a normal 8-5 job, so surviving a hard drive crash took me a bit longer than I expected ... but, as the title of this lens suggests, it was less than 30 days!  I had to totally build the NEW computer desktop with Vista and totally restore the OLD computer desktop with Windows XP Pro.  That meant many installs, uninstalls, downloads, formatting, reformatting, configuring, researching and troubleshooting.  Considering that this was my FIRST experience ever "surviving a hard drive crash," it was a wee bit challenging, confusing, and often frustrating.

To confuse the recovery a little further, I had another offline computer--an older remanufactured HP Pavilion 9694C with a slave drive of my older Compaq.  The HP had Windows 98 and the Compaq, Windows 95.  At the start of this lens, my intent was to backup all data from the drives on this hybrid computer; pull out the slave drive; and then see if the computer was workable to gift my hubby's son.  You'll have to read on to find out more about this part of the recovery!

At the end of the first two weeks of being immersed in figuring out a lot of program incompatibilities and switching between 4 different operating systems -- Windows 95, 98, XP Pro, and Vista Home Premium -- I knew something had to give!  So, there was a change in my game plan.  I hope you enjoy my lens and that you can pick up a tip here and there!

Have you experienced a hard drive crash? 

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Thank you Squidoo! 

I am so thrilled to be in the Giant Squids 100 Club!!!

On September 19, 2007 I was honored to hear that I had been chosen to join the Giant Squids, Squidoo's elite squad of the best and most prolific lensmasters on Squidoo. And, on top of that, I was able to exceed the challenge by creating over 100 lenses and be a member of the Giant Squids 100 Club!!!

Thanks to everyone at Squidoo--you know who you are--and also, thanks to those others who made this possible--God, my family, my tolerant hubby, my coworkers ....

What is rather ironic about achieving this goal is that this VERY lens came about RIGHT before I hit my 100th lens! You see, I was working feverishly to hit that magic 100 number when I experienced my "hard drive crash" on August 31st! I nearly flipped a wig!! Well, of course, I had to capture/chronicle my experience in this very lens, How to Survive a Hard Drive Crash in less than 30 days!

Giant Squid -- what the heck is it anyways? 

Well, I'm literally not this type of a "giant squid," but I thought you might be curious what the fishy type is!

The giant squid (genus: Architeuthis) is a deep-ocean dwelling squid in the family Architeuthidae, represented by as many as eight species. Giant squid can grow to a tremendous size: recent estimates put the maximum size at for females and for males from caudal fin to the tip of the two long tentacles (second only to the colossal squid at an estimated , one of the largest living organisms). The mantle is about long (more for females, less for males), and the length of the squid excluding its tentacles is about . There have been claims reported of specimens of up to , but no animals of such size have been scientifically documented.

On September 30, 2004, researchers from the National Science Museum of Japan and the Ogasawara Whale Watching Association took the first images of a live giant squid in its natural habitat.Kubodera, T. & K. Mori 2005. Proceedings of the Royal Society B: Biological Sciences, 272(1581):2583-2586. Several of the 556 photographs were released a year later. The same team successfully filmed a live giant squid for the first time on December 4, 2006.

Some early clues to a pending hard drive crash 

Yes, there were warning signs that in retrospect I should have clued in on to know I would be having a hard drive crash.
  • Probably the one clue or warning sign that I remember most vividly had been happening for more than a month, if not for three months! I told my hubby, "I think I've got issues with my power supply--I think it's going to fail." You see, I was thinking the strong WHIRRING or SPINNING and WHOOSHING sounds that I would hear when I would shut down and start up were my power supply. Now, I know better--it was my hard drive!
  • My shutting down and starting up became a longer process as Windows had begun to take more time to load.
  • My computer was hanging up and would not reboot.
  • I remember blue-screening a few too many times.
  • The day of the crash, I was told "hal.dll" was missing and that System 32 was either corrupt, could not be found, or was unable to be written to!

What the heck is a hard drive? 

A hard disk drive (HDD), commonly referred to as a hard drive, hard disk, or fixed disk drive,Other terms used to describe hard disk drives include disk drive, disk file, DASD (Direct Access Storage Device), fixed disk, CKD disk and Winchester Disk Drive (after the IBM 3340). is a non-volatile storage device which stores digitally encoded data on rapidly rotating platters with magnetic surfaces. Strictly speaking, "drive" refers to a device distinct from its medium, such as a tape drive and its tape, or a floppy disk drive and its floppy disk. Early HDDs had removable media; however, an HDD today is typically a sealed unit (except for a filtered vent hole to equalize air pressure) with fixed media.How Hard Disks Work, howstuffworks.com

HDDs (introduced in 1956 as data storage for an IBM accounting computer[http://www-03.ibm.com/ibm/history/exhibits/storage/storage_350.html] IBM 350 disk storage unit) were originally developed for use with general purpose computers. In the 21st century, applications for HDDs have expanded to include digital video recorders, digital audio players, personal digital assistants, digital cameras and video game consoles. In 2005 the first mobile phones to include HDDs were introduced by Samsung and Nokia.[http://www.engadget.com/2004/09/06/finally-the-samsung-sph-v5400-worlds-first-cellphone-with-a/ Finally! The Samsung SPH-V5400, world's first cellphone with a hard drive], engadget.com, September 6, 2004 The need for large-scale, reliable storage, independent of a particular device, led to the introduction of embedded systems such as RAID arrays, network attached storage (NAS) systems and storage area network (SAN) systems that provide efficient and reliable access to large volumes of data.

Hard drive photos courtesy of Flickr 

at last, I can see it! by JoePhoto

at last, I can see i...

A picture on a hard drive! by Elsie esq.

A picture on a hard...

performative fail by R▲▲S

performative fail

Seagate Barracuda HDD by Andres Rueda

Seagate Barracuda HD...

IMG_0924.JPG by qwandor

IMG_0924.JPG

A head assembly on a Seagate hard drive by Robert Scoble

A head assembly on a...

One hard drive every few seconds by Robert Scoble

One hard drive every...

A cart in Seagate's factory by Robert Scoble

A cart in Seagate's...

Rocky videos Seagate testing equipment by Robert Scoble

Rocky videos Seagate...

Seagate uniform by Robert Scoble

Seagate uniform

Seagate's clean room by Robert Scoble

Seagate's clean room

Worker at Seagate tests drives by Robert Scoble

Worker at Seagate te...

Seagate drives being tested by Robert Scoble

Seagate drives being...

Drives after being built by Robert Scoble

Drives after being b...

A bit of necessary humor before we start! 

Ha ha ha! In retrospect, yes a RECENT data backup might have been a good thing. Before I became super busy, which was the beginning of the Summer, I used to conduct fairly regular data backups. Digging through my oodles and oodles of CDs, I've determined that my last backup is 3.5 months ago! Not good!

Back Up My Hard Drive? How do I Put it in Reverse? Mug

Amazon Price: $9.99 (as of 11/21/2008) Buy Now

Day 1a: Hard drive crash -- no hal.dll + system 32 unwritable 

AM Friday, August 31, 2007

It's 7am and I've got a 10am appointment. I try to use my Dell Dimension 8300 desktop computer, but it tells me it can't access the internet for some reason. OK, I decide I'll reboot my computer. This is when it ALL started for me.

My computer would NOT come out of Windows to reboot--it was hanging up. What to do, what to do? So, I turned it off and back on ... the next 30 minutes was the beginning of the end and actually all the keys I pressed, and options I tried became a real blur as I tried to recount them later to several service techs.

I basically remember seeing something to tell me that my "hal.dll" file could not be located; and then later, that one of my subdirectories for System 32 was, to paraphrase, perhaps having an issue as not found, corrupt, or unwritable.

After surely one dozen different attempts to get back into Windows, I made the decision to unhook everything and take in the desktop to CompUSA for service.

Hal.dll = Hardware abstraction layer at a glance 

A hardware abstraction layer (HAL) is an abstraction layer, implemented in software, between the physical hardware of a computer and the software that runs on that computer. Its function is to hide differences in hardware from most of the operating system kernel, so that most of the kernel-mode code does not need to be changed to run on systems with different hardware. On a PC, HAL can basically be considered to be the driver for the motherboard and allows instructions from higher level computer languages to communicate with lower level components, such as directly with hardware.

The Windows NT operating system has a HAL in the kernel space, between hardware and kernel, drivers, executive services. This allows portability of the Windows NT kernel-mode code to a variety of processors, with different memory management unit architectures, and a variety of systems with different I/O bus architectures; most of that code runs without change on those systems, when compiled for the instruction set for those systems. For example, the SGI Intel x86-based workstations were not IBM PC compatible workstations, but due to the HAL, Windows NT was able to run on them.

BSD, Mac OS X, Linux, CP/M, DOS, Solaris, and some other portable operating systems also have a HAL, even if it's not explicitly designated as such. Some operating systems, such as Linux, have the ability to insert one while running, like Adeos. The NetBSD operating system is widely known as having a clean hardware abstraction layer which allows it to be highly portable. As part of this system are /, , and other subsystems. Popular buses which are used on more than one architecture are also abstracted, such as ISA, EISA, PCI, PCI-E, etc., allowing drivers to also be highly portable with a minimum of code modification.

An "extreme" example of a HAL can be found in the System/38 and AS/400 architecture. Most compilers for those systems generate an abstract machine code; the Licensed Internal Code, or LIC, translates this virtual machine code into native code for the processor on which it is running and executes the resulting native code. (The exceptions are compilers that generate the LIC itself; those compilers are not available outside IBM.) This was so successful that application software and operating system software above the LIC layer that were compiled on the original S/38 run without modification and without recompilation on the latest AS/400 systems, despite the fact that the underlying hardware has been changed dramatically; at least three different types of processors have been in use.

Hardware abstraction layers are of an even lower level in computer languages than application programming interfaces (API) because they interact directly with hardware instead of a system kernel, therefore HALs require less processing time than APIs. Higher level languages often use HALs and APIs to communicate with lower level components.

Operating systems having a defined HAL are easily portable across different hardware. This is especially important for embedded systems that run on dozens of different platforms.

How to restore hal.dll -- by Tim Fischer 

Unfortunately, this was NOT my only problem with my hard drive!

I was curious about the hal.dll file, so I did a quick Google search and found this bit of information by Tim Fisher, pcsupport.guide@about.com.

How To Restore Hal.dll From the Windows XP CD from Tim Fisher, Your Guide to Focus on PC Support.

The hal.dll file is a hidden file that is used by Windows XP to communicate with your computer's hardware. Hal.dll can become damaged, corrupted or deleted for a number of reasons and is usually brought to your attention by the "missing or corrupt hal.dll" error message.

Follow these easy steps to restore the damaged/corrupted or missing hal.dll file from the Windows XP CD using the Recovery Console.

Difficulty: Easy
Time Required: Restoring hal.dll from the Windows XP CD usually takes less than 15 minutes
Here's How:
Enter Windows XP Recovery Console.

When you reach the command prompt (detailed in Step 6 in the link above), type the following and then press Enter:

expand d:\i386\hal.dl_ c:\windows\system32\hal.dll

In the command listed above, d represents the drive letter assigned to the optical drive that your Windows XP CD is currently in. While this is most often d, your system could assign a different letter. Also, c:\windows represents the drive and folder that Windows XP is currently installed on. Again, this is most often the case but your system could be different.

If you're prompted to overwrite the file, press Y.

Take out the Windows XP CD, type exit and then press Enter to restart your PC.

Assuming that a missing or corrupt hal.dll file was your only issue, Windows XP should now start normally.

Are you Type A or Type B? 

From recent observations and some scientific analysis, it would suggest that Type A and Type B personalities would handle a "hard drive crash" quite differently ...

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Hard drive helpful books from Amazon 

PC Hardware Annoyances: How to Fix the Most Annoying Things about Your Computer Hardware (Annoyances)

Designed for PC users of all levels, this handy guide doesn't bore you with long dissertations on the workings of the technology at hand. Instead, it offers straightforward, easy-to-understand troubleshooting solutions. For maximum ease of use, PC Hardware Annoyances is broken up into several broad hardware categories. They include desktops, laptops and PDAs, graphics, sound, hard drives, CD/DVD drives, network, and printers and scanners.

Amazon Price: $18.96 (as of 11/21/2008) Buy Now

Mike Meyers' A+ Guide to Managing and Troubleshooting PCs, Second Edition (Mike Meyers a+ Guide)

In this lab manual, you'll practice: Working with CPUs, RAM, and motherboards. Installing, partitioning, and formatting hard drives. Working with portable PCs, PDAs, and wireless technologies. Installing, upgrading, and troubleshooting Windows 2000 Professional and Windows XP. Installing sound and video cards. Managing printers and connecting to networks. Implementing security measures.

Amazon Price: $71.77 (as of 11/21/2008) Buy Now

PC Help Desk in a Book: The Do-it-Yourself Guide to PC Troubleshooting and Repair

Each year, thousands of harmless PCs suffer the pain and humiliation of buggy Windows installations, bad cable connections, mismanaged system resources, viruses, and slow Internet connections. All too often, these downtrodden PCs end up being scrapped before their time by owners who just can't care for them any longer. The real travesty is that with a little love, these wounded PCs could become useful members of society. That's where PC HelpDesk in a Book comes in. Using a unique, medical dictionary approach, this book walks users through the symptoms to diagnose and treat the problem. End-users will be armed to perform cost-effective upgrades, repair fouled Windows installations, and squeeze out a little more performance from a slow Internet connection in lieu of purchasing a new computer.

Amazon Price: $29.99 (as of 11/21/2008) Buy Now

Troubleshooting and Repairing PC Drives and Memory Systems

When your PC memory or drives suddenly show signs of trouble, general troubleshooting manuals just aren't good enough. Focus on the problem and fix it fast with the only guide that provides solutions for all PC drives and cards-including non-standard ones like Syquest, Iomega ZIP, DUD drives, JAZZ drives, and even recordable CDs and CD-ROM burners. Clear, concise instructions make it a snap to diagnose, repair, and keep drives running in top order.

Amazon Price: (as of 11/21/2008) Buy Now

Repairing and Upgrading Your PC

Get ready to get unstuck and get your PC running fast and running right. Repairing and Upgrading Your PC delivers start-to-finish instructions, simple enough for even the most inexperienced PC owner, for troubleshooting, repairing, and upgrading your computer. Written by hardware experts Robert Bruce Thompson and Barbara Fritchman Thompson, this book covers it all: how to troubleshoot a troublesome PC, how to identify which components make sense for an upgrade, and how to tear it all down and put it back together. This book shows how to repair and upgrade all of your PC's essential components:

Motherboard, CPU, and Memory. Choose the optimal match of these core components to keep your PC running at top speed. Hard Drive, Optical Drive, and Removable Storage.

Amazon Price: $23.09 (as of 11/21/2008) Buy Now

Day 1b: Take computer to CompUSA -- diagnostics, data backup? 

Early PM Friday, August 31, 2007

See that picture? Yes, I decided to make the trip into my local CompUSA with my sad computer.

Even sadder was me in the parking lot hiking the heavy desktop with a dead lift, from the ground, into the shopping cart. Having had knee surgery one month earlier, I was pretty careful not to hurt my knee.

Pretty funny, huh? There was a gentleman in the parking lot that was looking like he wanted to help, but he had a wrapped ankle. I took one look at him, and told him, "Not to worry as my orthopedic surgeon just told me that I needed more physical therapy!"

I've made it into the store, got the low-down about my options. Diagnostics $129.99; data back-up $99.99; then consider a system restore if my hard drive is OK; or perhaps buy a new hard drive.

It's about that time I'm wanting a second opinion ... but I decide, OK, Dano, back it up for the $99.99 and what's that you say? It'll be ready on Sunday???

Day 1c: Visit BestBuy to buy new desktop to replace old one 

Later PM Friday, August 31, 2007

It's about 6pm or so on a Friday night of a Holiday weekend. I drag the hubby with me into BestBuy to purchase a NEW computer desktop as it seems that I might have to retire that Dell.

We debate on the processors whether to get the AMD AthlonTM or Intel® CoreTM 2 Duo processor ... honestly, when it comes to processors, I deferred to my hubby as he seemed to be up on those!

Then, we walk back and forth many times looking at the prices and options, narrowing it down further. I have the choice from $669 to $999 with about 4 models to pick from.

I ultimately decide on the HP Pavilion a6120n Desktop PC. We opt for the 1.5 hour Geek Squad; pay and decide to return later to pick it up.

Day 1d: Another trip to BestBuy to pick up new desktop from Geek Squad 

Really Late PM Friday, August 31, 2007

It's 9:30pm on Friday night and we're making the trip back to BestBuy to pick up my new desktop.

What did I get? HP Pavilion a6120n Desktop PC.
INTEL® Viiv® Processor Technology with an Intel® CoreTM 2 Duo processor E4400 (2.00GHz)(2MB L2 Cache / 800MHz FSB)
2048MB PC2-5300 DDR2 SDRAM Memory
320GB 7200RPM Serial ATA Hard Drive
SuperMulti DVD Burner with LightScribe Technology
HP Pocket Media Drive bay
Intel® Graphics Media Accelerator 950
Windows® Vista Home Premium OS
1-Year Limited Warranty

The Geek Squad has worked on it performing the Standard Security and Performance for $129.00. What that means?

We'll install anti-virus and anti-spyware so you can open emails with confidence, plus install software updates. We'll remove clutter and personalize your new computer with the settings, background, and icons you want.

Intel Core 2 at a glance 

The Core 2 brand refers to a range of Intel's consumer 64-bit dual-core and 2x2 MCM (Multi-Chip Module) quad-core CPUs with the x86-64 instruction set, based on the Intel Core microarchitecture, derived from the 32-bit dual-core Yonah laptop processor. (Note: The Yonah's silicon chip or die comprised two interconnected cores, each similar to those branded Pentium M). The 2x2 MCM dual-die quad-core CPU had two separate dual-core dies (CPUs)?next to each other?in one quad-core MCM package. The Core 2 relegated the Pentium brand to a mid-end market, and reunified laptop and desktop CPU lines, which previously had been divided into the Pentium 4, D, and M brands.

The Core microarchitecture returned to lower clock rate and improved processors' usage of both available clock cycles and power compared with preceding NetBurst of the Pentium 4/D-branded CPUs. Core microarchitecture provides more efficient decoding stages, execution units, caches, and buses, reducing the power consumption of Core 2-branded CPUs, while increasing their processing capacity. Intel's CPUs have varied very wildly in power consumption according to clock rate, architecture and semiconductor process, shown in the CPU power dissipation tables.

The Core 2 brand was introduced on July 27, 2006 comprising the Solo (single-core), Duo (dual-core), Quad (quad-core), and Extreme (dual- or quad-core CPUs for enthusiasts) branches, during 2007. Intel Core 2 processors with vPro technology (designed for businesses) include the dual-core and quad-core branches.

Day 2a: Unpack new desktop; install router + other software + configure mail + download software 

Early AM Saturday, September 1, 2007

Ah, I've awakened from a somewhat restful night's sleep to begin my task of unpacking, plugging in, and getting my new HP up to speed!

Before my hubby goes out the door for several hours of golf, I ask, "What CDs should I load first?" He tells me to start with the ROUTER and then our IP provider's software.

I'm really not a fan of starting at Square One [another lens I've written!], but I encounter my first error of many to follow when I try to install that first program into this new computer with Windows VISTA!!!

I continue on my way, encoutering the errors as I go, when I attempt to install more software ... PhotoShop, QuarkXpress, and FrontPage 2003.

I then attempt my first download of demo software to replace an older package, Ipswitch WS_FTP Professional 2007. I get that to download, and then begin the slightly tricky part of reconfiguring half a dozen websites with IP addresses and passwords. OMG! I get the sites connected so much faster than I have been able to upload any of the software packages to Vista. It looks though like I'll have to cough up about $299 for the WS_FTP program which at one time only cost me about $40!

Next, I make an attempt to conquer configuring my Microsoft Mail with my Outlook email accounts. What I've learned thus far, in addition to data backups? Make a journal or have a folder on ALL your configurations with detailed info on how to configure along with IP addresses and passwords plus any applicable notes. It can be a wee bit challenging even if you're not a blonde!

Windows Vista at a glance 

Windows Vista is a line of operating systems developed by Microsoft for use on personal computers, including home and business desktops, laptops, Tablet PCs, and media center PCs. Prior to its announcement on July 22, 2005, Windows Vista was known by its codename Longhorn. Development was completed on November 8, 2006; over the following three months it was released in stages to computer hardware and software manufacturers, business customers, and retail channels. On January 30, 2007, it was released worldwide, and was made available for purchase and download from Microsoft's website. The release of Windows Vista came more than five years after the introduction of its predecessor, Windows XP, the longest time span between successive releases of Microsoft Windows.

Windows Vista contains many changes and new features, including an updated graphical user interface and visual style dubbed Windows Aero, improved searching features, new multimedia creation tools such as Windows DVD Maker, and redesigned networking, audio, print, and display sub-systems. Vista also aims to increase the level of communication between machines on a home network, using peer-to-peer technology to simplify sharing files and digital media between computers and devices. Windows Vista includes version 3.0 of the .NET Framework, which aims to make it significantly easier for software developers to write applications than with the traditional Windows API.

Microsoft's primary stated objective with Windows Vista, however, has been to improve the state of security in the Windows operating system. One common criticism of Windows XP and its predecessors has been their commonly exploited security vulnerabilities and overall susceptibility to malware, viruses and buffer overflows. In light of this, Microsoft chairman Bill Gates announced in early 2002 a company-wide "Trustworthy Computing initiative" which aims to incorporate security work into every aspect of software development at the company. Microsoft stated that it prioritized improving the security of Windows XP and Windows Server 2003 above finishing Windows Vista, thus delaying its completion.

While these new features and security improvements have garnered positive reviews, Vista has also been the target of much criticism and negative press. Criticism of Windows Vista requiring high system requirements, its more restrictive licensing terms, the inclusion of a number of new digital rights management technologies aimed at restricting the copying of protected digital media, lack of compatibility with some pre-Vista hardware and software, and the number of authorization prompts for User Account Control. As a result of these and other issues, Windows Vista has seen adoption and satisfaction rates lower than Windows XP.Leopard drubs Vista in corporate satisfaction

Day 2b: Call CompUSA about old desktop; not ready--in long queue 

Early PM Saturday, September 1, 2007

Wondering where in the queue my Dell desktop is at CompUSA, I try logging into the web page provided on the paperwork for checking service status. When I can't seem to get that CompUSA page to load, I decide to call. When the young man asks for my day time phone, he tells me THERE IS NO SERVICE RECORD WITH THAT PHONE NUMBER!

What? I very politely ask. He then asks for the bar code number in the upper-left of my paperwork. After pulling up the record, he tells me my phone number is 904-538-7841. Huh??? Hey--that is definitely NOT my phone number. [It's when I arrive a little later at CompuUsa that we learn from another young man that that phone number is actually CompuUSA's number!!]

Next he says, "Hey, lady ... your computer hasn't even made it to the bench ... we've got some 25 computers ahead of yours ... when we have lightning strikes, we get a lot of computers."

HOLD the phone, I tell him. I'm coming in there to pick up my computer. Bye!

A little while later, my hubby gets home from his golf outing. I tell him he needs to accompany me over to CompuUSA to pick up my computer.

Day 2c: Pickup old desktop from CompUSA to take it to BestBuy 

Later PM Saturday, September 1, 2007

We've popped in to CompUSA to pick up my Dell. I explain that if I had been told that there were some 25 computers in the queue ahead of me, I might have thought twice about leaving my computer there for a data backup.

Hubby carries the computer out to the car and we're now on our way over to BestBuy hoping that the Geek Squad will come to my rescue!

Day 2d: Drop off old desktop at BestBuy for data backup + new hard drive install; buy Expression Web 

Even Later PM Saturday, September 1, 2007

Oh, oh! As we're heading into the BestBuy, I spot my favorite "Geek Squad" guy! I'm not going to tell you who he is as I've laid claim to him, along with my neighbor across the street ... and oh, she's also a blonde!

"Hey, remember us???" I said to him after getting his attention. "Please, please, please ... say that you can help me!" We were lucky as it appeared that nearly half a dozen of the Geek Squad were available at about 3:30pm that day.

My Dell makes it to the counter, gets plugged in, after I explain, "I think I saw something like a hal.dll." "Oh, THAT'S NOT GOOD," he says! Something about the hard drive attributes file. A little later the diagnostics brings up an "0" file which I hear another geek squad member tell me that means a "hard drive crash."

Discussing my option with a Dell that's over 3 years old, that was part of a package that originally cost over $1800.00--we opt to do the data backup for $99.00 and replace the hard drive with a 320GB 3.5" SATA hard drive.

I also pick up a copy of Expression Web software for building HTML pages.

SATA hard drive at a glance 

Hmmm? I SATA? What's that you say? Well, hey, don't feel so bad, I didn't get it either! You see, that's the type of hard drive I decided to purchase to put in my Dell desktop with the hard drive that crashed.

The Serial Advanced Technology Attachment (SATA, , or ) computer bus has the primary function of transfering data between the motherboard and mass storage devices (such as hard disk drives and optical drives) inside a computer.

SATA offers advantages over the older parallel ATA interface: primarily faster data transfer, the ability to remove or add devices while operating (hot swapping) (only when the operating system supports it), thinner cables that let air-cooling work more efficiently, and more reliable operation.

Designed as a successor to the Advanced Technology Attachment standard (ATA), it is expected to eventually replace the older technology (retroactively renamed Parallel ATA or PATA, also known as IDE or EIDE). Serial ATA adapters and devices communicate over a high-speed serial cable.

Get a Seagate Barracuda SATA hard drive from Amazon 

Day 3: Trying to network new desktop to connect with hubby's HP printer 

Early Sunday, September 2, 2007

I'm back to Square One trying to figure out our network so that I can see my hubby's computer and his printer.

I try loading his printer software, but get a crazy error message that I should load a newer version of Windows. Huh? Isn't VISTA newer than XP? So, I go to his printer's website to do a download and it's absolutely huge -- 111 MB I think. I get that downloaded and next try to add a printer. I can't seem to find the printer.

At this point, I've tried quite a few different things to get a view of my network. My hubby says, "Change what the name of your network is to what mine is named." Well, I don't know if that's what the trick was ... but I was soon finding his printer! "Houston, it's a go!"

Get a HP Officejet 6310 All-in-One Printer from Amazon 

HP Officejet 6310 All-in-One Printer/Fax/Scanner/Copier (Q8061A#ABA)

Amazon Price: Too low to display (as of 11/21/2008) Buy Now

Day 4a: Downloading more software to connect my USB Epson printer 

Early Monday, September 3, 2007

Hmmm, I thought I already got my printer up to speed when I installed the drivers, but it seems I can't SCAN -- the program shuts down.

Alrighty then ... I'm back to downloading from another printer's site more printer software. What's strange is that I now have a different desktop icon than what I had on my Windows XP Pro desktop for using my printer.

Honestly, I'm still a little confused at this point, but I can now print and scan from my USB printer.

Get an Epson Stylus Photo RX500 from Amazon 

Day 4b: Installing 2 CDs for FujiFilm V-10 = first blue screen 

Mid Morning Monday, September 3, 2007

It's about this time on my Holiday weekend that I'm wondering where has the time gone? And will I ever see the light at the end of the tunnel when it comes to getting my HP desktop up to speed?

I've tried to pace out the software installs and downloads so as not to overwhelm my computer. Today, I'm loading the 2 CDs for my FujiFilm V-10 digital camera. One is to enable the card reader.

It was after I was nearly to the end of the second CD's installation ... my computer blue screened!!!

I'll have to get back to you on this as my recommendation at this point is NOT to install the card reader CD on your desktop as you may not need it on the HP a6210n.

Get a Fujifilm Finepix V10 from Amazon 

Day 5: Picked up old desktop with new hard drive + data backup DVD 

Evening Tuesday, September 4, 2007

It's 7:30pm and I've just sat down at my "new" HP desktop. You see, I called BestBuy at the end of my working day to see if the Geek Squad had been successful backing up data from my old Dell. They told me "YES, come and get your computer!"

Well, I've now got the Dell back home, with the new hard drive loaded PLUS a backup DVD of 1.83GB of data. That sounds pretty good to me.

Next step is to do a system restore to the Dell, and then load all my programs. This is going to be a bit of a project!

Oh, and one additional bit of some good news--I did a price comparison on the new HP I bought and found it for $599 compared to the $669 that I paid. SO, we got a nice little bonus with the credit of the difference.

Backup at a glance 

OK, I am a bit geeky or nerdy and been surviving up to this point, but now I must confess that I'm a bit confused. Yes, I'm a blonde.

I put in my "backup" DVD thinking I would be able to see the files that are there. HEY, why can't I see my files?

Oh, I'll bet I need to WAIT until I restore the Dell and then restore this data backup DVD to my Dell???

Stay tuned. My head is spinning!

In information technology, backup refers to making copies of data so that these additional copies may be used to restore the original after a data loss event. These additional copies are typically called "backups." Backups are useful primarily for two purposes. The first is to restore a state following a disaster (called disaster recovery). The second is to restore small numbers of files after they have been accidentally deleted or corrupted. Why do I need to Backup (sic) my Files?. Retrieved on 2007-03-10

Since a backup system contains at least one copy of all data worth saving, the data storage requirements are considerable. Organizing this storage space and managing the backup process is a complicated undertaking. A data repository model can be used to provide structure to the storage. In the modern era of computing there are many different types of data storage devices that are useful for making backups. There are also many different ways in which these devices can be arranged to provide geographic redundancy, data security, and portability.

Before data is sent to its storage location, it is selected, extracted, and manipulated. Many different techniques have been developed to optimize the backup procedure. These include optimizations for dealing with open files and live data sources as well as compression, encryption, and de-duplication, among others. Many organizations and individuals try to have confidence that the process is working as expected and work to define measurements and validation techniques. It is also important to recognize the limitations and human factors involved in any backup scheme.

Due to a considerable overlap in technology, backups and backup systems are frequently confused with archives and fault-tolerant systems. Backups differ from archives in the sense that archives are the primary copy of data and backups are a secondary copy of data. Archives are the primary copy of the item, usually put away for future use, while backups are the secondary copy, kept on hand to replace the original item. Backup systems differ from fault-tolerant systems in the sense that backup systems assume that a fault will cause a data loss event and fault-tolerant systems assume a fault will not.

Day 6: System restore [purple CD] to my old desktop with new hard drive 

Late Evening Wednesday, September 5, 2007

I've dug through my Dell CDs that came with my original desktop and can thankfully report, I've found them all, particularly the dark purple [or magenta one as the BestBuy guy said it was].

I plugged my Dell into the keyboard, mouse, and monitor and started it up with the purple CD. After several prompts, and pressing enter, the bluescreen tells me that I am doing a "Windows XP Professional Setup." "Please wait while Setup formats the partition."

It's about one minute per percentage of completion, from what I can tell.

Since my one desktop would not let me access the data backup that the Geek Squad prepared, I've used another computer to copy that DVD to a memory stick.

Windows XP at a glance 

Windows XP is a line of operating systems produced by Microsoft for use on personal computers, including home and business desktops, notebook computers, and media centers. The name "XP" stands for eXPerience. Windows XP is the successor to both Windows 2000 Professional and Windows Me, and is the first consumer-oriented operating system produced by Microsoft to be built on the Windows NT kernel (version 5.1) and architecture. Windows XP was first released on 25 October 2001, and over 400 million copies were in use in January 2006, according to an estimate in that month by an IDC analyst. It is succeeded by Windows Vista, which was released to volume license customers on 8 November 2006, and worldwide to the general public on 30 January 2007. Direct OEM and retail sales of Windows XP ceased on 30 June 2008, although it is still possible to obtain Windows XP from System Builders [http://www.crn.com/article/printableArticle.jhtml?articleId=199001306 System Builders Can Buy Windows XP Until January '09] (smaller OEMs who sell assembled computers) until 31 July 2009 or by purchasing Windows Vista Ultimate or Business and then downgrading to Windows XP.

The most common editions of the operating system are Windows XP Home Edition, which is targeted at home users, and Windows XP Professional, which offers additional features such as support for Windows Server domains and two physical processors, and is targeted at power users, business and enterprise clients. Windows XP Media Center Edition has additional multimedia features enhancing the ability to record and watch TV shows, view DVD movies, and listen to music. Windows XP Tablet PC Edition is designed to run ink-aware applications built using the Tablet PC platform. Two separate 64-bit versions of Windows XP were also released, Windows XP 64-bit Edition for IA-64 (Itanium) processors and Windows XP Professional x64 Edition for x86-64. There is also Windows XP Embedded, a componentized version of the Windows XP Professional, and editions for specific markets such as Windows XP Starter Edition.

Windows XP is known for its improved stability and efficiency over the 9x versions of Microsoft Windows. It presents a significantly redesigned graphical user interface, a change Microsoft promoted as more user-friendly than previous versions of Windows. New software management capabilities were introduced to avoid the "DLL hell" that plagued older consumer-oriented 9x versions of Windows. It is also the first version of Windows to use product activation to combat software piracy, a restriction that did not sit well with some users and privacy advocates. Windows XP has also been criticized by some users for security vulnerabilities, tight integration of applications such as Internet Explorer 6 and Windows Media Player, and for aspects of its default user interface. Later versions with Service Pack 2, and Internet Explorer 7 addressed some of these concerns.

During development, the project was codenamed "Whistler", after Whistler, British Columbia, as many Microsoft employees skied at the Whistler-Blackcomb ski resort. (see Q: What's up with the name Longhorn?)

As of the end of October 2008, Windows XP is the most widely used operating system in the world with a 68.11% market share, having peaked at 85% in December 2006.

Day 7a: Reviewing my progress of yesterday restoring old desktop 

Early Morning Thursday, September 6, 2007

6am and I was up to try and get a handle on where I'm at with my installs to REBUILD the Dell to a satisfactory state for use as a relatively "current" desktop. These are the CDs I used in the order used.
  • Dell Purple CD--Operating System--Reinstallation CD. This was the first CD that I used. The initial installation pretty much was 1-1/2 hours followed by another 25-30 minute chunk of time. What was interesting was the fact that one of the first files loaded was the hal.dll file! That was the file my system couldn't find before/during the "hard drive crash." Also, my system would NOT recognize my Kensington PilotMouse Optical mouse!! I had to scrounge around for another workable mouse.
  • BellSouth FastAccess DSL CD -- I plugged in an ethernet cable and then TRIED to install this CD with an assist from the hubby.
  • D-Link Quick Router Sertup Wizard CD -- Well, this was next, with hubby's assist, I TRIED to install. But, at this point NO internet access and I'm not connected to the home network. I'll be troubleshooting internet and networking LATER today!!!
  • Dell Blue CD -- Drivers and Utilities -- For Reinstalling V.9X (Capable) 56K Data/Fax Modem Software for Microsoft Windows -- interesting to see info on drivers, diagnostics and utilities, online documentation, and Modem on Hold.
  • Dell Blue CD -- Drivers and Utilities -- Dell Dimension ResourceCD -- Device drivers, diagnostics and utilities, and Computer documentation.
  • Dell Blue CD -- Application -- Antivirus, Support, Multimedia, Internet software. I've singularly installed by "Extract" several programs from this CD and decided to STOP until the next evening to finish installing.

Day 7b: Geek Squad consult + bought cordless desktop + missing drivers for ethernet 

Early Primetime Thursday, September 6, 2007

Well, after dropping by the BestBuy to consult with my favorite Geek Squad guys AND to pick up a Logitech Cordless Desktop S510 to be installed later on my Dell desktop, I sat down for more installs.

I had been challenged trying to connect with my ethernet cable--the Geek Squad was right--I was missing 4 different device drivers. BUT, which Dell blue CD had this driver--this was not obvious to me. I began again going through each and every CD to try and find the drivers. Somehow, I did locate 2 more drivers!

Next, I consulted with the hubby about ANOTHER method to connect to the internet other than the ethernet cable as I was encountering a "circular reference." Before I could proceed, I needed to load Microsoft.NET framework--whatever that is!

Get a Logitech Cordless Desktop S510 from Amazon 

I love this cordless desktop! Do you know--this is my third one in as many months! I have one at the office for my laptop and one at one for the laptop. Now, I have the third one for the rebuilt Dell. Oh, and did I mention I actually picked up a fourth one today for the hubby for his laptop at work.

Logitech Cordless Desktop S510

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Day 7c: Installed U.S. Robotics USB adapter for internet access + many Microsoft updates 

Late Primetime Thursday, September 6, 2007

I finally came up with a workaround to using the ethernet cable for the moment--installing the U.S. Robotics program to use with the MAXg USB Adapter and voila! I am on the internet.

Next important thing to do was to download ALL Microsoft updates as I was more than 3 years out with the original Dell system. Would you believe, there were over 66 updates for another 40+ minutes. By this time Thursday night, I had put in over 3-1/2 hours. Another reboot, after MANY tonight, I was back at the Microsoft site and OH NOOOOO!!!! it was time for Windows XP Service Pack 2!!!!! I seem to recall that this was the Service Pack that caused me lots and lots of headaches when I first installed it a few years ago. Gosh, I sure hope Microsoft fixed the problems.

Get a U.S. Robotics Wireless MAXg Router from Amazon 

Gosh, I don't know what I would have done without this to help me get on the internet to download all those 66+ Microsoft updates! My hubby told me I could always use my dialup--hey, just shoot me!

U.S. Robotics Wireless MAXg Router (USR5461)

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U.S. Robotics Wireless MAXg USB Adapter (USR5421)

Amazon Price: (as of 11/21/2008) Buy Now

Day 8: Lost internet connection with U.S. Robotics adapter; ethernet connection; more Microsoft updates 

Evening Friday, September 7, 2007

Hmmm, I came home from work and found my computer sitting sideways on the floor. When I tried to get my email, it told me it could not connect; next I tried the internet; no internet! Ah huh! Hubby had been home during the day and told me later, "All I did was turn off your computer and take out the U.S. Robotics USB Adapter. It wouldn't work on my computer, so I put it back into yours and turned you on!"

Well, I don't know what happened, but I lost the driver for that device. I went looking to reinstall it; that failed. I put in the Robotics CD; still no luck.

So, we were back to alternative internet access with the ethernet cable. Voila, I'm back now to Windows updates. 50 more! Hey, didn't I just download 66??? Where did the 50 additional come from?

Gosh ... is there not LIGHT at the end of my tunnel?

Day 9a: Consult with Geek Squad + pickup Iogear 2-Port KVM switch 

Afternoon Saturday, September 8, 2007

Would you believe? Yes, yet another trip to my local BestBuy! I just got home from my early afternoon trip there to chat with the Geek Squad. I also wanted to pick up a Iogear 2-Port KVM Switch w/Audio Support to hook up my flat screen monitor for sharing between the rebuilt Dell and the new HP desktop.

I spoke with the Geek Squad about the OLD hard drive that was pulled out of my Dell. What I found curious is that the NEW hard drive is a Seagate Technology SATA/300 320GB Barracuda made in Thailand. The OLD hard drive, that crashed, is also a Seagate Barracuda, but made in Singapore. Call me a little nutz at this point, but I wanted to verify that I got back the right OLD hard drive. I "learned" that Seagate's Barracudas can be found in LOTS of desktops. Hmmm, sounds like a monopoly on hard drives!

Get an Iogear 2-Port KVM Switch from Amazon 

OMG! I just finished installing this Iogear switch and can't tell you just how much I'm loving it! It's virtually a plug-n-play device. Just to be sure, I briefly scanned the directions first. After shutting down everything, and rearranging my the new + old desktops into position, I was ready to proceed.

It was so easy! Plug your monitor, mouse, keyboard into the mini-hub and then plug the other cables into each of the desktops, in the appropriate slots.

I powered up ... and then Scroll Lock + Scroll Lock and I'm on the other desktop. Love it!

2 Port Compact PS2 KVM Switch

Amazon Price: $33.95 (as of 11/21/2008) Buy Now

Day 9b: Lots and lots of installs + reboots + rearranging desktops 

Late Afternoon Saturday, September 8, 2007

I've been working all afternoon installing, rebooting, dusting, and rearranging the two desktops. In addition, I've now accomplished just about all my software installs for my rebuilt Dell. Fingers crossed that they all work.
  • Microsoft Office -- installed!
  • QuarkXPress -- installed
  • Adobe Photoshop -- installed
  • Adobe Acrobat Reader -- installed
  • PDF reDirect [a super program!] -- installed
  • WinZip -- installed
  • Epson all-in-one -- installed
  • Windows Updates -- a few more of those!!!
  • Iogear 2-Port KVM Switch w/Audio Support -- installed and working!!!!!!
  • Pulled out the OLD HP Pavilion computer which has a slave drive of an old Compaq -- rather interesting whenever I power this baby up, which is rarely ... it reminds me of the good old days! It's slow as molasses. I'm going to try to open up the back and pull out the slave drive with Windows 95 so that only Windows 98 is left -- and will try to get internet access so that we can gift this to hubby's son.

Get Adobe Photoshop from Amazon 

I've been using Adobe Photoshop for years and love it. It's one of my all-time favorite programs!

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