High Value Communication
If you communicate in a factual, unemotional manner; this lens is for you. You probably like for people to communicate with you in a logical and straight-forward fashion. You may get frustrated when they do not deliver high value communication with you.
This lens contains communication tips to help you connect with people so that you can get the high value communication that you want. It contains valuable insights to assist you in your efforts to communicate more clearly.
Communicating For Results
Communicating For Fun
Communicating For Harmony
What You'll Find In This Lens
- Are you Reserved and Task-oriented?
- Making the Most of This Lens
- Recognizing Dominant People
- Tips For Communicating With Dominant People
- Recognizing Inspiring People
- Tips For Communicating With Inspiring People
- Recognizing Supportive People
- Tips for Communicating With Supportive People
- Recognizing Cautious People
- Tips for Communicating With Cautious People
- The Most Important Thing You Need to Know
- Other Relevant Lenses
- More Relevant Lenses
- Resolving Conflict in Teams Blog
- My Newsletter: Positive Principles
- Links to Other Sites With Some FREE Resources
- Recommended Reading
- Your Thoughts? Feedback? Comments?
Are you Reserved and Task-oriented?
If you said yes, this lens is for you. It has information you can use to communicate more clearly with other people.
Making the Most of This Lens
You will get the most from this lens if you focus on the needs of different people rather than on their behaviors.
When you meet other people's needs, they will usually respond well to you. So, if you meet their needs, they will be more likely to focus and communicate logically with you. You improve the odds that you can connect with other people.
Remember that everyone (including you) is a blend of the four primary behavioral styles. For simplicity, this lens focuses on only the highest trait in each person's blend.
Beware of making absolute statements. In conversation, I say that people tend to_____, generally_____, or often do_____. In the interest of simplicity, I left most of those qualifying statements out of this lens.
So, read through this lens for an overview and then bookmark it for later reference.
I hope that you find value in this information, and that this brings more clarity and understanding to your life. I have also included a link list with links to some of my other related lenses.
For even more information to build better connections with other people, check the lenses that represent your secondary styles as well. (To get a thorough view of your behavioral style, complete a DISC personality test.)
Just for reference purposes, I have included the DISC Model overview here. If you're wondering about the validity of this information, take a look at the validation study.
For more detail see these lenses:
The DISC Model
Connecting With People
Recognizing Dominant People
They are Outgoing and Task-Oriented
These people are like you in that they are task-oriented. They may be different from you in that they are fast-paced. They tend to focus on results more than the process.Look for them to speak at a fast-pace and directly. Expect them to move fast and to make decisions quickly. They probably will not "beat-around-the-bush."
If you don't have much of this style, they may seem reckless to you. They are focused on results and often don't worry about the details of how things get done. They just want them done.
They need:
- Choices
- Challenge
- Control
Tips For Communicating With Dominant People
They want to know WHAT. They focus on RESULTS.
- Get to the bottom-line quickly. Give them the bottom-line first. Then follow with the details.
- Avoid giving them too many details unless they ask for them. Focus on the big-picture instead.
- Speak directly and confidently. Pick-up your pace a bit.
Recognizing Inspiring People
They are Outgoing and People-Oriented
These people are probably the most difficult for you to understand. They are outgoing (fast-paced) and they are people-oriented. They love to have fun and to interact with other people. You may see them as silly or unfocused.Look for them to speak at a fast-pace and light-heartedly. Expect them to move fast and to make decisions quickly. They might not speak directly, and they may interact on a close, personal level by sharing stories or asking about your family.
Beware of your tendency to view them negatively just because they process information and interact in a different manner than you. They want you to like them.
They need:
- Recognition
- Approval
- Popularity
Tips For Communicating With Inspiring People
They want to know WHO. They want you to LIKE THEM.
- Remember to smile. They often interpret your more formal behaviors as indicating that you don't like them. They will tend to push harder for you to "lighten-up" if they don't see you smile.
- Listen to their stories. They often process by "talking things out." Avoid the temptation to "tune them out" because you don't immediately see the purpose for their story.
- As much as possible, allow for some flexibility in your conversations. Don't expect them to have the same concern for details and precision that you have.
Recognizing Supportive People
They are Reserved and People-Oriented
These people are like you in that they are reserved. They focus on relationships and feelings more than on tasks and data. They are different from you in that they are more people-oriented. They dislike direct confrontations and making quick decisions.Look for them to speak rather slowly and softly. Expect them to use gentle gestures and to make decisions slowly. They like to take things one step at a time. Give them time to process and think.
They probably will not speak directly, and they may disengage if you overwhelm them with details and tasks.
They tend to value family and relationships above everything else. They may evaluate you based on how you treat others.
They need:
- Security
- Assurance
- Appreciation
Tips for Communicating With Supportive People
They want to know HOW. They focus on PACE and PEACE.
- Remember to focus on relationships (family and friends) when you interact with them. They will disengage if they get the feeling that you see them as a "tool."
- Be careful not to overwhelm them with too many details or too many tasks. Give them a chance to process what you are saying.
- Smile while you speak with them. Show them that you appreciate who they are more than what they do.
Recognizing Cautious People
They are Reserved and Task-Oriented
These people are very much like you. They are reserved and task-oriented. They want data and facts not emotions and feelings.Look for them to speak in a slower, monotone style. Expect them to move cautiously and to make decisions slowly. They may want more information and validating sources (websites, references, etc.) before making a decision. They tend to speak factually and in measured tones. They tend to ask lots of questions.
Beware of interpreting their questions as not trusting you. They just need information like you do.
They need:
- Quality Answers
- Value
- Excellence
Tips for Communicating With Cautious People
They want to know WHY. They focus on DATA and FACTS.
- Allow room for them to ask questions. They need their questions answered as much as you do.
- Expect them to validate what you say. Don't take this as a sign of distrust. It's just their need to make sure that data is accurate.
- Be patient with them. Just because you have thought a situation through, does not mean that they have. Give them the information they need, and then give them time to process.
The Most Important Thing You Need to Know
Approximately 65% of the population is people-oriented. They need to feel that you like them before they will work with you cooperatively. Relax, smile, and show some enthusiasm. They will value your thoughts more and listen to you better.
Other Relevant Lenses
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4 Sure Fire Steps to Connecting With People
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Connecting with other people is the first step in building a relationship with them. Whether you meet people at a business networking meeting, the grocery store, or in your office; you have to connect with them to build a working relationship with th...
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Introduction to the DISC Human Behavior Model
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Your leadership style, communication style, and parenting style are heavily influenced by your personality style. The same is true for other people. How you communicate with people, build relationships, raise your kids, network at business meetings,...
-
Personality Profile Tests For All Ages
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Personality Assessments provide objective and descriptive rather than subjective and judgmental ways to understand our behaviors and behaviors of other people. Taking an online personality assessment gives you the opportunity to learn more about your...
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How to Build Rapport With Other People
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Rapport is the deepest level of relationship, and different people move from initial connection to rapport in different ways. Since different people reach rapport by different routes, your success at building rapport with someone can be somewhat hit-...
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Connecting With People Better
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Connecting with people can often be a challenge. This challenge increases when we attempt to connect with people who are significantly different from us. When you learn a few key communication tips and insights, you can connect with people much more...
More Relevant Lenses
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The Coach - A Leadership Book Written As A Story
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I am passionate about leadership and leadership development. I believe that the health of businesses, non-profits, classrooms, sports teams, and families all hinge on the quality of their leadership. Using a story based approach, I have described key...
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Get Better Results From Your Communication With Others
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If you communicate in a direct, bottom-line manner; this lens is for you. You probably want to get immediate results from your interactions. You probably get frustrated when other people do not produce results quickly. This lens contains communicati...
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Five Ways to Become a Great Listener
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Great leaders. Great parents. Great supervisors. Great team members. They are all great listeners. Lots of people are great at hearing. Fewer people are great listeners. Listening is a skill, and skills can be learned. Learn great listening skills b...
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Communicating To Create Peace and Harmony
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If you communicate in a warm, friendly, and patient way; this lens is for you. If this describes you, you probably like to interact with people in a way that creates peace. You probably do not like intense or fast-paced conversations. This lens cont...
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How to Have More Fun When You Interact With Others
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If you communicate in a friendly, light-hearted way; this lens is for you. If this description fits you, you probably want to have fun when you interact with other people. You probably feel frustrated when other people do not engage with you. In thi...
My Newsletter: Positive Principles
Fetching RSS feed... please stand byLinks to Other Sites With Some FREE Resources
- Principle Driven Consulting
- My website.
- FREE DISC Profile
- FREE Personality Assessment to get an estimate of your personality style.
- Personality Insights
- My friends and colleagues. Great training and resources on this topic.
- JJ Communications
- My friend and colleague in Canada. JJ is a body language and interview specialist.
Recommended Reading
Positive Personality Profiles: Discover Personality Insights to Understand Yourself and Others
Amazon Price: (as of 12/23/2009) 
Sell Naked On The Phone
Amazon Price: (as of 12/23/2009)
How to Win Friends & Influence People
Amazon Price: $10.20 (as of 12/23/2009)
Silver Boxes: The Gift of Encouragement
Amazon Price: (as of 12/23/2009)
by recoveringengineer
Hi, my name is Guy Harris. I am a trainer, speaker, author, and consultant. I am a certified human behavior specialist and a workplace conflict re... (more)
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