How I became a Stay at Home Dad

OK, Lock the doors because what I'm going to say next usually causes a mass exodus. Ready? "A woman's place is in the home." Now wait just a minute before you get all upset and run for the fire exits. I'm not quite done yet, listen to the whole thing and you'll understand. In fact, you'll probably agree. "A woman's place is in the home; with, of all people, her husband." Why should she get all the benefits?

Honesty is the Best Policy?

One of the things I have been asked is, "Why honorsnacks? People are not honest anymore."

Most people won't build this business because they don't have the guts to. I can show you how to overcome this major obstacle. First of all, you get what you expect. If you expect people to be dishonest, they will be. However, if you deliver the best and expect the best you will receive the best.

As a customer, what do you expect? Do you want good or great service? Do you want a smiling face or just a grumpy voice over the phone? Do you want your complaint taken care of now or later? Think of how many products and services we buy right off the internet. How much of our communication is done directly on-line? The internet is great..hey it's what I am doing now. However, there is a personal element that is missing when we do most of our communication in this way. That element is customer service.

Customer serivce seems to be something that is missing in business today. We move so fast and demand so much, we don't often slow down to think about it.
When it comes to honesty, it is easier to believe it doesnt' exist. That way, we won't be disappointed when we have been lied to. Do you know there are over 254,000 books on the subject of honesty on amazon? Do you think our society is concerned about it? Yea, I think so. We all want to be honest, we want to do what is right.

Merriam-Webster dictionary says the following:

synonyms honesty, honor, integrity, probity mean uprightness of character or action. honesty implies a refusal to lie, steal, or deceive in any way. honor suggests an active or anxious regard for the standards of one's profession, calling, or position. integrity implies trustworthiness and incorruptibility to a degree that one is incapable of being false to a trust, responsibility, or pledge. probity implies tried and proven honesty or integrity.

Years ago, I used to hire "route drivers." You know, the ones who just drove a van around and delivered a product. After, a few years and many lessons later, I changed that to "customer service representative." I did that because I expected more from my employees than some guy delivering candy. I did that because I wanted my employees to expect more of themselves. If you give them something to shoot for and they fall short, well, they didn't fall off, just short. They get back up and try again. I trained my employees to exemplify good character, to be repsopnsible and to treat customers properly.

HonorSnacks succeeds because we provide training in the art of customer service. I can teach you how to create that trust between you and your customer so that honesty will exist. You will have a relationship with your customer and they will pay because they trust you. They want to "do right" by you. As your business grows, the relationship you create with your employees will then be passed on to your customers. It's what you expect, and you will get it.