Skip to navigation | Skip to content

Share your knowledge. Make a difference.

Hotel Toolbox

1 - I can do better 2 - Jury's out 3 - Pretty darn good 4 - Splendiferous 5 - Awesometastic (by 3 people)   Your rating: 1 - I can do better 2 - Jury's out 3 - Pretty darn good 4 - Splendiferous 5 - Awesometastic

Ranked #531 in Business, #12376 overall

Rated G. (Control what you see)

Tools and Resources to Achieve Remarkability...and Make Your Work Life Easier

 

 

A Free Exchange of Ideas and Tools for The Hospitality Community

Spreadsheets 

Select one...or, Add Your Own

#1

Vote Up
Vote Down

Hotel Pre-Opening Forecast (MS Excel)

submitted by Michael Chaffin1 point

#2

Vote Up
Vote Down

Hotel Staffing Guide (MS Excel)

submitted by Michael Chaffin1 point

Documents and Checklists 

#1

Vote Up
Vote Down

Hotel Opening Checklist (PDF)

Free checklist for Hotel Openings.<br /& more...1 point

#2

Vote Up
Vote Down

Hotel Opening Checklist (MS Project Functional Version)

$395, Requires MS Project<br /><br />
more...1 point

#3

Vote Up
Vote Down

Life Safety Inspection Form

submitted by Tim Fanning1 point

E Books, Articles and Manifesto's 

Go Ahead...Help Yourself...Don't Forget to Add Your Own

#1

Vote Up
Vote Down

Vanished: Where has the Service Gone?

Michael Chaffin's Manifesto about Customer Service0 points

#2

Vote Up
Vote Down

Vanished- The Abridged Version (500 words)

500 of the most important words you can read about more...0 points

#3

Vote Up
Vote Down

Really Bad PowerPoint (PDF)

Another great e-book from Seth Godin. A must read more...0 points

#4

Vote Up
Vote Down

Who's There (PDF)

Seth Godin's e-book on blogs and the new web.0 points

#5

Vote Up
Vote Down

Knock Knock (PDF)

Seth Godin's e-book on how to build a website that more...0 points

Hospitality Blogs 

Join The Conversation....Please Add More

#1

Vote Up
Vote Down

CustomersAreAlways - Exceptional Customer service

Customer Service - A discussion of customer servic more...1 point

#2

Vote Up
Vote Down

Face2Face Meetingsnet

Sue Pelletier's take on the meetings industry.1 point

#3

Vote Up
Vote Down

So You Want To Be a Banquet Manager...

A blog written for banquet managers to RANT, uh I more...1 point

#4

Vote Up
Vote Down

IDEAS IN FOOD

Alex and Aki's outstanding culinary blog...great p more...0 points

#5

Vote Up
Vote Down

*Star In The Margin

The Art of Bringing Hotels to Life...and Why Stori more...0 points

#6

Vote Up
Vote Down

Stuff from Patti Shock - Powered By Bloglines

A great round-up of hospitality news...you won't f more...0 points

#7

Vote Up
Vote Down

Marriott on the Move - Bill Marriott's Blog

Marriott on the Move - Bill Marriott's Blog0 points

#8

Vote Up
Vote Down

Hotel Law Blog

by Jim Butler0 points

#10

Vote Up
Vote Down

Hotel Blogs by Guillaume Thevenot

A Great Round-Up on Hotel Blogs, mostly traveler o more...0 points

#11

Vote Up
Vote Down

The Tourism and Hospitality Diaries

News and commentary related to the hotel, tourism more...0 points

#12

Vote Up
Vote Down

Hospitality Service

Service is the key. Continue to improve your servi more...0 points

Hospitality Podcasts 

#1

Vote Up
Vote Down

indieHotelier

Michael Chaffin's weekly show about all things hos more...1 point

#2

Vote Up
Vote Down

Lodging Interactive Podcast

Monthly podcast of tips, trends and news0 points

#3

Vote Up
Vote Down

Hotel Manager Talk

Created to keep hotel managers and employees up to more...0 points

Must Reads 

Need Some Help? 

The Best Firms to Help You Achieve Remarkability

#1

Vote Up
Vote Down

Memorable Solutions

Specializing in Development, Marketing and Service more...0 points

#2

Vote Up
Vote Down

JG Black Book of Travel

Sales Representation for Remarkable Properties0 points

#4

Vote Up
Vote Down

Hotel and Club Associates, Inc.

Specialists in hotel, golf and resort market studi more...0 points

#5

Vote Up
Vote Down

Architects Studio, LLC Albuquerque, New Mexico: Architecture & Interiors

Arhitects Studio is a full service architectural f more...0 points

Remarkable Products and Services for Your Property 

#1

Vote Up
Vote Down

Wiggly Kidz

Fabulous array of Creativity Bags for Kids. A grea more...0 points

#2

Vote Up
Vote Down

goconcierge

The complete Concierge software solution.0 points

#3

Vote Up
Vote Down

illy

illy is the leading premium supplier of Italian es more...0 points

Hospitality News 

Get Your Fill...

Hotel News Lens
All The Top Headlines Updated Every 30 Minutes

Related topics: spreadsheet,  articles,  books,  Business,  more

X
mchaffin

About mchaffin

Michael's hospitality career has spanned two decades and taken him from coast to coast. He served as GM for ten years, and held progressive leadership positions in eleven properties, all at the upscale and luxury levels. Since 1998, Michael has become focused in the area of hotel openings and repositionings. During this time, he personally led three pre-opening campaigns, and assisted with six start-up projects. Michael is a respected authority on hospitality marketing, service and brand design. He coaches existing and prospective hoteliers on how to develop memorable experiences by creating and delivering authentic stories to their guests. He founded Memorable Solutions in 2004 to provide guidance and resources for independent hoteliers with emphasis on project development, owner representation, marketing and opening. His work is published at *Star In The Margin and he can be heard on his recently founded podcast, indieHotelier.

mchaffin's Pages

See all of mchaffin's pages