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From the lens How to remove complaints from complaints board.

  • mini100 Feb 24, 2012 @ 10:12 am | delete
    I've never paid much attention to Complaint Boards, but I did find them helpful the one time I did a check up ion a company I was having problems with. According to the Complaint Board, a lot of other people had problems with this same company. Reading that helped me make the decision to cancel my account with the company. It is good to know, however, that it is possible to remove an unwanted complaint also.
  • Anime-e Feb 15, 2012 @ 4:56 pm | delete
    This is very important to have honestly, spam is just never a good thing to deal with, and people who go on sites and spam really have no type of a life if you ask me!
  • twinswebconsulting Feb 14, 2012 @ 11:29 am | delete
    I'm in the consulting business and I have had several clients complaining about complaint boards and asking how they can get them removed. It's nice to see a company out there that is helping out others and getting false claims removed! I will definitely be passing along your website to them.
  • GoodTwin Feb 14, 2012 @ 11:16 am | delete
    I do like the fact that there are websites out there for people to comment about companies, this is how a lot of people make decisions on doing business with them. HOWEVER, I personally think for one to post a comment about another company should have actually done business with them and be able to prove it.

    It's almost like cyberbullying businesses. Like the on Sparrow-Sean said, the anonymous person had never done any kind of business with them, but left a horrible review. I think it's great there's a company out there that can resolve issues like this.
  • ana_nimoss Oct 17, 2011 @ 1:24 am | delete
    I really loved this lens. Thank you! Someone is doing something good!
  • Sparrow-Sean Oct 9, 2011 @ 11:25 pm | delete
    Hello,

    Thank you for this article, we've also been in the same issue as many other members here and across the internet and these advocacy websites are nothing more than money making marketing services that are depriving real business owners of sales as well as growth due to right of speech.

    Our company (SpeedySparrow Pty Ltd) has been in the same vote to recent and I am not sure what to say, we get the odd customer that does not get on with the service at times and this is usually due to their internet connectivity from across the globe but they are happy with the procedures we took to fix the problems and even when they could not be fixed they were still happy.

    Though, we have the odd "ex-customer" that is now posting on forums and SCAM boards such as "complaintsboard.com" and "Rippoffreport.com" because we had suspended them for spamming off our network, we received reports from spamvertisement and took appropriate action to prevent more being sent out.

    We tried to contact the customer via his billing information to no avail, the number was disconnected. We tried e-mails, tickets, and other means through his website and nothing we did could get in touch with the individual.

    Later, reports started popping up on these scam related websites stating we had bad support, are not a registered company, scammers, hackers, and you name it even though we only suspended his/her websites based on spam.

    That was back in June 2011, later on October 9 2011, more reports came in under different aliases which again were posting derogatory comments that were not even true, were mis-leading, and were just pure slander. The individual stated our services were down for hours/days even though there was scheduled maintenance happening at the time.

    The address, the real name, last name, that were all used are not of a customer to us and are not on our billing roll - funny I guess how people can post anonymously about another company to which they can remain hidden. So it seems this same customer (as to whom we are not sure of) holds an active service with us but is posting negative comments about us for whatever reason he feels necessary.

    Such advocacy websites are quite dangerous to ones reputation and sadly there is little in what one can do to have themselves removed over little problems that later brands the company as spammers, hackers, and crooks to where we actually provided the best services possible.

    I just don't get it!
  • Internetreputation Oct 10, 2011 @ 3:52 pm | delete
    Hi Sparrow Sean. Thanks for the detailed comment. Our company www.InternetReputation.com can help you with this. We offer a very effective solution to combating this. Feel free to contact us.
  • aikaonline Sep 27, 2011 @ 11:08 am | delete
    Awesome lens and great information about complaint removal. As a ebay seller I know the value of this ;-)
  • dione892 Sep 26, 2011 @ 12:37 pm | delete
    Thank you for providing this information. My dad owns a business and he had some problems with false reviews / complaints about his business. I will send this information on to him.
  • Internetreputation Sep 26, 2011 @ 11:55 pm | delete
    Hi Dione, yeah we created this type of service for business owners. It is very helpful, our solution is the most effective complaints board.com solution
  • ianjulian09 Sep 26, 2011 @ 3:24 am | delete
    Definitely a very good choice.
  • staceytracey01 Sep 26, 2011 @ 3:21 am | delete
    This is very useful,good lens.
  • Internetreputation Sep 27, 2011 @ 12:02 am | delete
    Thanks Stacey. People underestimate the power of the Internet right now and how important Internet reputation is. We are developing solutions daily to help people.
  • alexandergrinder Sep 26, 2011 @ 3:17 am | delete
    Thank you guys for sharing.
  • -AamazingIndepth-thoughts Sep 25, 2011 @ 12:32 pm | delete
    I never realized how much trouble one would have to go through in order to get their online reputation restored. its nice to see a service avaiable to make that process less costly and tedious.
  • freehouseholdsamples Sep 23, 2011 @ 6:22 pm | delete
    Great lens. We often hear about consumer protection but its also great for business owners to be protected from consumers with less than honest inentions.
  • Internetreputation Sep 23, 2011 @ 11:27 pm | delete
    Thanks. Right now more then ever it is very important for business owners and individuals to protect their online reputation. Anonymous slander is a big problem on the Internet.
  • backlinkenergizer Sep 22, 2011 @ 11:57 pm | delete
    I am glad people who own businesses such as my self can have complaints / feedback removed especially when the complaint is found to be fraudulent. I've read about the nightmares and headaches this can cause and this seems like a good way to remedy it.

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Internetreputation

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