How To Visit With An Alzheimer's Patient
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Visiting An Alzheimer's Patient Can Be Frustrating: 5 Tips For A Better Experience.
Do you have a friend or relative who has Alzheimers? Have you ever felt the despair of visiting someone you love, who no longer knows who you are? Someone you may barely recognize anymore? As a nurse, I spent years caring for people with Alzheimer's. The heartbreaking part of the disease is that even as it robs its victims of their independence, their memories and their personalities; it also deprives families of beloved parents and grandparents, denies husbands and wives the comfort of their spouses, and steals away dear friends, all in the cruelest of ways. Alzheimer's Disease now affects more than five million Americans. I know the impact of this devastating condition--not only on those who have it, but also on anyone who loves them. I've seen visitors rush away in tears after a painful visit. I've seen people angered by the frustration such visits can cause; and I'd like to offer some tips to help things go a little more smoothly. These hints are meant for people who are new to this experience, or those who haven't had much contact with Alzheimer's patients. If you're a caregiver for a loved one with Alzheimer's (and if so, then bless you) you probably already know more about coping than I could ever tell you. But if trying to deal with Alzheimer's is something new for you, then you may find these hints helpful.
Tip 1--Expect Change
The Person You Knew Will Be Different
Appetite changes and agitation can result in considerable weight loss. Confusion and loss of judgmental abilities can change a fastidious, stylish dresser to someone who appears unkempt and makes "unusual" clothing choices. Poor balance and loss of co-ordination can lead to falls and decreased mobility. The person you remember as fit and active for his age may now be in a wheelchair.
If you're planning a visit to a friend who's been stricken with Alzheimers, and you haven't seen that friend for some time--be prepared. On more than a few occasions, I've seen visitors who simply could not believe that the person I'd taken them to was the person they'd come to see!
On the other hand, the former neighbor you've come to visit may look much the same; but the friendly, outgoing lady you knew has been replaced by a morose, suspicious person who calls you a liar when you tell her who you are.
Naturally, not all visits result in such dramatic surprises; but it doesn't hurt to expect some changes.
Tip 2--Timing Is Everything
Good And Not-So-Good Times To Visit
You may not have heard of what we call "Sundowning". Or you may have heard of Sundowning, but think there's nothing to the idea that confusion gets worse late in the day. As anyone involved in caring for those with Alzheimers can attest, Sundowning is very real.Theories abound to explain why many patients become more confused, and increasingly more agitated in the late afternoon and evening hours. Some attribute it simply to exhaustion at the end of the day. Others blame it on altered time perception, depression, or even an increase in shadows caused by the waning light.
Whatever the reason, this is the time of day when many confused people decide "it's time to go home now", and become determined to do so. Others just become agitated and uncooperative with no obvious reason. Many patients who are confused but pleasant all day become upset and even physically aggressive "sundowners" as evening approaches.
The person you visit may not be affected by sundowning--some confused patients aren't. Unless you're sure, though, it's probably a good idea to make your visits during daylight hours, if you can.
Tip 3--Try Not To Play "Do You Remember.....?"
What To Say Instead
I'll never forget the day I realized that my Dad no longer knew who I was. Despite my experience in dealing with Alzheimer's, and knowing that it didn't mean I hadn't been important to Dad, it still hurt! If I could offer one bit of advice to everyone who visits an Alzheimer's patient, it would be "Never take the memory loss personally". I learned not to ask Dad if he remembered who I was. And here's the thing-- although he no longer recognized that I was his daughter, Dad was still happy that I was there to see him, and he enjoyed talking and visiting with me.
Now that you know it's best to avoid saying "Do you remember?", what do you say instead? Here are some good alternatives.....
When you arrive, try not to say "Do you know who I am?" or "Do you remember me? Say something like "Hi, Aunt Alice, I'm Cathy-- Bill and Mary's youngest girl". This approach helps in two ways: It's frustrating for Aunt Alice, too, when she doesn't know who you are, and this eases her discomfort. And....sometimes giving your name and a little information to Aunt Alice on how you fit into her life will nudge something in her memory and allow her to recognize you. But sometimes it won't. If not, try not to dwell on the issue. Saying things like "Surely you remember all the times I spent at your house...." doesn't help. She really can't remember and it's frustrating for both you and Aunt Alice!
The right approach can make a world of difference. Maybe Aunt Alice was a talented baker, and always made a special birthday cake for you. Again, avoid the urge to ask "Do you remember the time I helped you make my birthday cake?" It's much better to say, "I was thinking of that time I helped you make my birthday cake..." If she does remember, Auntie might chime in with how you ate so much of the batter that the cake turned out more like a pancake! If she doesn't remember, she'll be happy to hear the story from you.
Finding a subject of conversation with Alzheimer's patients can be tricky. Bringing up something a person excelled at or was known for is always a good idea . Let's say you're visiting your dear old neighbor, Mr. Wilson, whose garden was always the showplace of the neighborhood. You might be tempted to ask, "Mr. Wilson, do you remember your beautiful rose garden?" but it's even better to say "I often think about how much everyone in the neighborhood enjoyed your beautiful roses" This avoids the dreaded "Do you remember", and gives you and Mr. Wilson something pleasant to share.
I once learned that one of our patients, a man who never said much, had been an avid hunter and a great shot. Now, I don't enjoy talking about hunting, but one day as I was feeding him his lunch, I said, "Byron, I hear you're quite the marksman!" He looked thoughtful for a moment, then his face lit up with a grin, and he said, "Well, I can toss a can in the air and shoot it before it hits the ground". No one had ever heard Byron speak more than one or two words before that! He did remember, and without being put on the spot, he went on to happily share his memories of his marksmanship and his gun collection.
The message here is: When visiting a person with memory loss, try to avoid the "Do you remember?" trap. Instead, opt for phrases like "I was thinking about...." or "I've heard that you...." .
You'll be pleased with the results!
Tip 4--You Can't Beat 'Em
So Join 'Em
It's hard to accept that someone you know has essentially become a different person, living for the most part in his or her own little world. But understanding that this IS their world now, and being willing to join them in their world, instead of expecting them to conform to ours, can make everyone a lot happier.Many visitors find it unnerving to see an Alzheimer's patient cradling and cooing affectionately to a baby doll. Some even openly disapprove. I've been asked, "Does she think it's a real baby?" Maybe she does, or maybe holding a "baby" just feels comforting. It's possible that dressing and caring for her doll simply gives her something to do. We don't know. While carrying and talking to a doll may not be something we do in our world, the important thing is that it brings happiness to her world.
Some patients think that they're still in their own homes, and that all the other people there are visiting them. As long as they're not trying to evict anyone, there's no harm in letting them think they're hosting the year's biggest party!
Still others firmly believe that they're in an entirely different place. One of our patients often thought that she was in a bus station. At those times, she was convinced that our common room, with people sitting, watching TV or visiting, was the bus station's waiting area. She approached the nurses desk (which she thought was the ticket booth) repeatedly, trying to buy a ticket to Danville, her hometown. We could have explained each time she came to buy a bus ticket, that she was in a nursing home, not a bus station. And she would have argued, refused to believe us, and been upset. Or, we could join her in her world and say that the next bus to Danville wouldn't be here for a couple of hours, invite her to have a seat, and maybe a snack while she waited. We chose to be in the bus station with her. More often than not, while waiting for her bus, she would strike up a conversation with another patient and forget all about the bus trip.
Sometimes,for safety or practical reasons, it's just not possible to join a confused person in his world. But when it is, and if it causes no harm, why not?
If you come to visit Uncle Charlie today, and he insists on calling you Susie, then he firmly believes that your name is Susie. You're not going to convince him that you're Pam. You could press the issue, and upset Uncle Charlie and yourself, or-- you could just let him call you Susie, and enjoy your visit. Susie's a nice name, after all. And who knows? Maybe next time you'll be Pam again.
Tip 5--There'll Be Good Times
There'll Be Bad Times
Everyone has good days and bad days. This is especially true for people with Alzheimer's, but for them, the contrast between the good and the bad can be extreme.On a good day, visiting can be a rewarding experience. A bad day can include anything from sullen silence to rude remarks. A patient may be pacing the halls, too agitated to sit still. Or, he or she may refuse to get out of bed, and object to getting dressed. A person might insist that he's leaving and walking home. There can be tearful episodes, yelling, even throwing things or trying to hit other people.
Sometimes a bad day is triggered by a poor night's sleep. Other times negative behaviors can predict an oncoming cold or illness. Too much activity or overstimulation can cause agitated behavior. But, many times, the only explanation is "it's just a bad day".
This is another time to remember not to take the behavior personally. The anger or tears are not caused by something you did, or because the person doesn't like you. Alzheimer's patients have lost the ability to communicate effectively. They can't voice their feelings and frustrations . Negative behavior is sometimes the only way they have to say they're feeling sad, tired or having discomfort. Sometimes, the presence of someone they know will be a calming influence. But there will be the occasional bad day when it's better to just cut things short, and come back another day. The good thing is that your friend or loved one won't take this personally, either. Next time you visit, the bad day will have been forgotten, and chances are you'll be greeted with pleasure again.
Seeing a friend or loved one slip into the grasp of Alzheimers is unspeakably painful. Dealing with the changes is a tough challenge. Those who cope best are the ones who try not to dwell on what has been lost, but to cherish what's left. The bad days will be heartbreaking; the good days will be bittersweet. Supporting someone through the course of Alzheimers will take all the love you have in your heart. It will be the hardest journey you'll ever take. But, every now and then along the way, you'll hear the voice of the person you knew speaking to you again. You'll see a sudden glimpse of the old smile you always loved. These are the moments to treasure. These are the moments that will get you through.
This lens is the grateful recipient of a Purple Star, awarded April 22, 2011. Heartfelt thanks to the person who nominated it, and to all those who thought it worthy of this honor.
Looking For Support Or More Information On Alzheimer's?
Three Excellent Websites
- Alzheimer's Support
- This site offers easy to understand information and resources for those dealing with Alzheimer's.
- Alzheimer's Disease
- An informative site, featuring TV personality Leeza Gibbons, whose mother is an Alzheimer's victim. Good tips and resources for caregivers.
- Alzheimer's Association
- This is the site of The Alzheimer's Association. A wealth of information, tips, support and resources. Updates on the latest news about Alzheimers.
“I now begin the journey that will lead me to the sunset of my life--Ronald Reagan, on his diagnosis”
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Here's one of the best books on caring for those with Alzheimers
The 36 Hour Day
The best guide of its kind--Chicago Sun-Times
An admirably realistic guide to caring for people with Alzheimer's--Michael Greenberg, New York Review of Books
Both a guide and a legend--Chicago Tribune
Continues to be the 'bible' of recommendation for any caregiver whose family member suffers from dementia--Bookwatch
The 36-Hour Day, fourth edition: The 36-Hour Day: A Family Guide to Caring for People with Alzheimer Disease, Other Dementias, and Memory Loss in Later Life, 4th Edition
Amazon Price: $12.38 (as of 06/01/2012)![]()
Owners of this book call it a lifesaver over and over. The 36 Hour Day offers practical advice and helpful tips for coping with those with Alzheimer's or dementia, and for helping them cope as well.
Learning to Speak Alzheimer's
Another highly recommended book for caregivers
The plan also stresses preserving the "person-hood" of the one being cared for, and being mindul of what the experience is like for them.
This plan demands a high level of commitment, but the practical advice is useful for any caregiver.
Learning to Speak Alzheimer's: A Groundbreaking Approach for Everyone Dealing with the Disease
Amazon Price: $4.00 (as of 06/01/2012)![]()
Owners of this book call it "my bible", "A true gift" and say they'd be lost without it. One reader calls it enormously helpful, while another says "Best book I've ever read on caring for those with Alzheimer's"
This lens is dedicated to the memory of my dad, Fred Mercer. We lost Dad in 2004, but Alzheimer's stole him away years before.
I Love You Daddy.
Dad
March 30, 1917--May 5, 2004

This is the last picture I have of my dad when he was still the Dad we knew. He loved kids, and the beautiful little girl with him here is my great-niece, Dad's great-granddaughter. About a year after this photo was taken, Dad was diagnosed with Alzheimer's.
Photo from my personal collection
Alzheimer's Steals The People We Love
Show Your Support For Finding The Cure With These Great Gifts
About MaxReily
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Leave A Comment, A Memory, Or A Hint You've Discovered
If you'd like to say something about an experience you've had, share a memory of a loved one with Alzheimer's, or pass along a tip you've found helpful in coping with Alzheimer's, feel free to comment.
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KayeSI May 24, 2012 @ 12:43 pm | delete
- What an awesome lens! Such great tips. Some I knew, some were new to me and all were very helpful. Thank you. I'll definitely share this url with others, like me, in the Sandwich Generation - caring for our aging parents, some of whom do have Alzheimers or other dementia symptoms. Thank you! :)
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Ciprion
Apr 28, 2012 @ 6:17 am | delete
- Great comments. Thank you.
I don't know if you could help, but It would be great to have your advice.
I am very much involved in the life of someone who was like a father to me for many years - now he is in a nursing home (since 4 months ago) and is not adjusting well to the "social life" there. He is pretty much alone most of the time, except of course for the nurses and other staff there. II try to divide up around 16 hours a week for him. He would be glad to have me with him 24 hours a day I know, but as he always asks me to stay until he goes to bed. He told his niece (who visits about once a month) that he is afraid at night. I have been arriving later and later so as to stay for dinner 3 days a week, but I cannot always wait for a nurse to take him to bed as he goes later and later now that spring is here. The difference in his agitation when I leave him is enormous if I "wait up" with him he's calm and often leaves me smiling, but I'm terribly conscious of intruding on an intimate moment in staff care and after 8 PM they lock the doors and leaving is much more complicated. Plus I see things in the evening that are very troubling sometimes - mostly due to lack of staff and some staff who are probably a bit "burned out" (others, the great majority, are just wonderful and I couldn't be more grateful to them).
I keep wondering if I am making the right choice by staying close to him during the later hours of the day, instead of the early afternoon or morning, although he has clearly let me know that he needs me then. Are we not missing out on better hours and things we could still do together?
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MaxReily
Apr 28, 2012 @ 7:00 pm | delete
- Hi--I couldn't find any other way to reply to you but here, so I hope you see this.
I'd try if possible, to visit earlier in the day. Maybe when bedtime isn't so close, he wouldn't dread your leaving quite as much. Also, there would be more going on to distract him so that he wouldn't be so upset when you had to go. It's sad that many nursing home residents become more anxious in the evening and at bedtime. I know that it's a big job for the staff to get everyone ready for bed, but wherever I've worked we've had visitors who stayed until the person they were visiting was in bed--Maybe if you were just there sometimes at bedtime, and explained to him that you'd wait in the lounge while the staff got him ready for bed, then come back and say goodnight, it would ease his anxiety, and you'd feel less like you were interfering with routine. Unfortunately, most facilities do lock the doors around bedtime, but staff members usually don't mind letting someone out.
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satto76 Mar 22, 2012 @ 11:53 pm | delete
- Truly this lens deserved a purple star. People who have some experience with Alzheimer's can appreciate it better.
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sousababy
Feb 18, 2012 @ 10:27 am | delete
- This is such a great lens, I had to add it to my plexo (near end) of my newest lens: http://www.squidoo.com/purple-star-lenses-by-sousababy
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by MaxReily
I'm a nurse, retired now. I spent several years in charge of an Alzheimer's Unit. As a caregiver, I've seen firsthand the effects of Alzheimer's disease... more »
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