How to prepare for a job in the BPO indurstry in the philippines

We at global village academy feels that one of the most important steps for getting that job you want in the BPO industry is the job interview. You may be qualified for the position your applying for but you still have to pass that first obstacle of passing your job interview.

We have compiled some stuff that you may find Helpful. This lens will guide you on how your resume should look like up to signing that contract.

The First step: Getting ready

Show that you mean business

Heres a list of what BPO companies in the Philippines usually needs besides your resume and credentials.

NBI Clearance
you can can get this by going to any NBI satellite office
1. Quezon City Hall
2. Pasig City Hall
3. Muntinlupa City Hall
4. San Pablo City Hall
5. POEA
6. Kalibo, Aklan

their main office is at:
NBI Clearance Center
Carriedo Plaza Building
Carriedo St. cor Estero Cegado and Sales St.
Quiapo, Manila
Tel. no. 734-4907, 734-2922

now if you already have a NBI clearance and you want to renew it you can visit their renewal centers:

NBI Renewal Kiosk
1. NBI Clearance Center, Carriedo Plaza
2. Park Square 1, Makati City
3. SM Megamall, Mandaluyong City
4. Gotesco Grand Central, Caloocan City
5. Tutuban Center Mall, Divisoria Manila
6. Clark, Angeles City Pampanga
7. Baguio City Hall, Punta Varga Baguio City
8. Robinson Mall, Cagayan De Oro City
9. Robinson Mall, Cebu City
10. Victoria Mall, Davao City
11. Gaisano Mall, Iloilo City

TIP: there are two types of NBI clearance. there's for international travel and local employment so be sure to ask for the right one

here is the link from the NBI's website for the Steps in Applying for NBI Clearance:

http://www.nbi.gov.ph/clearance1.htm

the whole process might take you the whole day so plan ahead but sometimes you may have what they call a "hit" where your name came up in their database and in this case they might ask you to come back on a certain date.
SSS Number

How can one register with the SSS?

A person registering with the SSS for the first time as a prospective employee should accomplish SSS Form E-1 (Personal Record) and submit it together with the original/certified true copy and photocopy of any of the following: baptismal, birth certificate, driver's license, passport, Professional Regulation Commission (PRC) Card or Seaman's Book. In the absence of these documents, any two of the following, one of which with recent photo and date of birth, are acceptable.

* Alien Certificate of Registration
* ATM card with the cardholder's name
* ATM card and certification from the issuing bank that the account number belongs to the cardholder, if the card does not bear the cardholder's name.
* Bank Account Passbook
* Birth/Baptismal Certificate of children
* Certificate form:
-Office of the Southern/Northern Cultural Communities
-Office of Muslim Affairs
* Certificate of Naturalization issued by the Bureau of Immigration
* Company ID
* Company Representative Authorization Card issued by SSS
* Credit Card
* Fishermen's Card issued by Bureau of Fisheries & Aquatic Resources (BFAR)
* GSIS Card
* GSIS Certificate of Membership
* Health or Medical Card
* ID Card issued by Local Government Units (e.g. Barangay/ Municipality/City)
* ID Card issued by professional associations recognized by PRC
* Life Insurance Policy
* Marriage Contract
* NBI Clearance
* Overseas Workers Welfare Administration (OWWA) Card
* Pag-Ibig Member's Data Form
* Permit to Carry Firearms issued by the Firearms & Explosives Unit of the Philippine National Police (PNP)
* PHIC Member's Data Record
* Police Clearance
* Postal ID Card
* School ID
* Senior Citizen Card
* Tax Identification Card/Affidavit
* Transcript of School Records
* Voter's Identification Card/Affidavit
A married person should also submit a marriage contract upon registration. If with reported children, the birth or baptismal certificate/s of child/ren, if legitimate; should be submitted; if reporting legitimated child/ren birth certificate with annotation "legitimated;" decree of adoption, if legally adopted-children. If reporting illegitimate children, birth or baptismal certificate(s) of children.

In the absence, any of the following stating the relationship to the reported dependent/beneficiary:

1. School Record
2. Insurance Policy
3. Statement before a court

The original or certified true copies of the documents should be presented to the SSS for authentication purposes.

you can apply at any SSS branch in your vacinity. the process usually takes a day so prepare in advance.

for reference you can visit their website:

http://www.sss.gov.ph
TIN Number

this is probably the easiest to aqcuire. you can get one thru their webiste at:

www.bir.gov.ph
Two legal ID's

any valid government id..sometimes even a recent school id is ok
Copies of 2x2 photos

TIP: its better to get them in different sizes because companies usually requires 2 different sizes like 1x1 and 2x2. so be smart and be prepared.

Online job hunting (BPO industry,Philippines)

sites you can visit to apply online

we have compiled a list of websites you can visit so that you can apply online. most will however require you to send your resume online so have it at hand.

JobStreet.com - Leading Job Site, Jobs for Malaysia, Singapore, India, Philippines, Indonesia, Bangladesh, Vietnam: JobStreet.com - Top job search site for career minded professionals seeking employment in Asia. Search for work in Malaysia, Singapore, Philippines, India, Indonesia, Bangladesh and Vietnam. Employers, advertise jobs and find resumes here.
Trabaho.com - Your Complete Online Career Resource: Your Complete Online Career Resource
PhilRecruit Online - Directory of Employment Agencies: The Philippines Premiere Online Recruiters Directory. We are your connection to the Top Recruitment and Employment Agencies in the Philippines.
jobsonline: Jobs Online offers an easy to use and powerful job hunting tool for job seekers. Building a resume is easy, straight-forward, and stays in electronic form on-line. Jobs Online sends the job seeker's resume to employers that they applied to. Job Seekers can also receive Job Alerts via email.
e-yellowpages. The Electronic Yellow Pages of DPC.: e-yellowpages is The Electronic Yellow Pages of Directories Philippines Corporation
Call Center jobs in the philippine, Manila Call Center Jobs Available, Apply Here: Manila Call Center Jobs Available, If you are looking for a Manila Call Center Job, you are at the right site. We are looking for quality callcentre staff. we are not an agency. We are increasing Sales Consultants for our own campaign. We require upto 100 new staff for our own campaign. Quality call
HirePoint - The Exclusive Career Gateway of TeleTech: HirePoint is the exclusive career gateway for TeleTech. Do More... Learn More... Be More!
Customer Service Jobs and Call Center Jobs Search Engine - Call Center Careers: CallCenterCareers.com is the premier jobs search engine for the call center industry. Search our job board for career opportunities or post jobs to recruit motivated employees for your call center.
Philippine job search :: Job bank Philippines :: Best Jobs Philippines: Job search in the Philippines. Browse our list of jobs to find the job you're looking for
JobsCity.net - FREE - Search, Post Global Jobs, Resumes, Careers - Best Free Job Site: A popular international recruitment site for job seekers,
employers and recruiters. Free jobs / resume searches and postings in jobscity.net. Career and Recruiting Help.
E1JobFinder - Find and post jobs for job seekers and employers: Find and post jobs for job seekers and employers in asia and internationally
Latest Jobs - Philippines Online Job Search - Jobspinoy.com: Jobs Online Philippines
Jobs Philippines - Free philippine job posting: Philippine job and recruitment...
Unknown: online Job Opportunities
Jobs in the Philippines - PhilippineJobs.ph - Jobs in the Philippines - Online Jobs Ads in the Philippines :: Philippinejobs.ph Philippine job search, nursing jobs, overseas jobs, call center jobs, engineering jobs. job bank, employment and recruitment: Jobs in the Philippines. Job and resume bank. Free job search by email. Free job advertising for employers job opening, job hiring, post job opening, search jobs, Philippine jobs, job vacancies philippines
philippines jobs in Philippines | careerjet.ph: All philippines jobs in Philippines
PhilRecruit Online - Using the Web in your Job Search: The Philippines Premiere Online Recruiters Directory. We are your connection to the Top Recruitment and Employment Agencies in the Philippines.
manpower: Manpower Outsourcing Services Inc. was established in the Philippines in May 2000 as a wholly owned subsidiary of Manpower Inc. We provide a range of services including:

* Contract and project recruitment
* Permanent staffing and executive selection*
* International talent migration*
* Assessment and selection
* Training
* HR Services
* Business Process Outsourcing
* Recruitment outsourcing and on-boarding
Monster.com.ph - More jobs for Philippines: Search jobs in Philippines
Put Job Titles, Location, Company Name, Skills, Industry, etc.
Philippine Call Center Jobs: The Philippines' first Contact Center Recruitment Site! Apply on-line for that Contact Center Job you've always dreamed of!
Call Center Solutions, Services, Jobs, News, Reviews and Directory: Call Center Philippines: An interactive journal about call center services, news, jobs, career opportunities and contact center industry development.

The second step: Fixing your resume

show them who you are

ok now that your ready with your requirements lets focus on your resume. there are thousands of designs, templates, and ways you can create your resume but always remember that the most important thing on your resume is not how fancy you can make it look but how organized and simple you can make it.

here are the important parts of your resume that companies look at:
NAME
PERSONAL CONTACT INFORMATION
OBJECTIVE
CAREER SUMMARY
PROFESSIONAL EXPERIENCE
(Position Descriptions)
EDUCATION

TIP: for professional experience and education always put the stronger one first

now to add extra muscle to your resume you can include:

TECHNOLOGY SKILLS
HONORS & AWARDS
PUBLICATIONS
PUBLIC SPEAKING
TEACHING EXPERIENCE
FOREIGN LANGUAGE AND TRAVEL
PERSONAL INFORMATION
PROFESSIONAL & COMMUNITY AFFILIATIONS
REFERENCES

always remember that your resume represents who you are on paper. so simplicity is the best way to do it. use proper fonts like arial or times new roman and use readable font sizes.

step three : look the part

Putting on the ritz

One of the best things you can do when you show up for an interview is look like a million dollars. we don't mean putting on a tux or gown, but showing up looking like you already got the job.

Put on the best pair of clothes stashed in the back of your closet, shine Those shoes till you see that gleam in your eye.

one of the biggest things you can do are the small stuff like getting a good hair-cut, trimming those nails, brushing those pearly whites and for the ladies plucking or shaving those eyebrows.

TIP: if your a smoker, refrain from smoking before the interview but if you cant resist the temptation make sure you bring along a mint and something to cover the smell of the cigarettes like perfume or cologne.

now once you look the part its very important to FEEL the part. walk with a stride of confidence.

TIP: One thing that one should remember is that to always expect the unexpected. there was a time that a person wore a pair of socks that had holes in them and he had to undergo a medical examination in the interview, so he had to undress and the people got a big snicker out of that. so the moral of the story is "even your under garments count when you say dressed to impress"

step four: body language

actions speak louder than words

here's a great web page that we manage to find. it pretty much covers the topic.

18 ways to improve your body language: this web page gives you 18 ways to improve your body language for that important interview

career choice

how to make a career choice

Career Choice - How to Make a Career Choice: How to make a career choice - Step by step guide to making a career choice

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How to prepare for a job in the BPO indurstry in the philippines

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