How To Write A Resume

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How To Write A Resume In The Digital Age

I help people write, tweak and critique resumes almost every day.

Some people believe that if they just have a template on Word or Word Perfect and plug in their information, voila, they have a resume. 

I don't think they could be further from the truth.

In the age of the word processor and multiple career workers who must constantly learn new skills and combine multiple skills to survive, I believe it's insanity to have a "one size fits every job resume".

Yet that's the assumption people have when they come to get a resume.

Getting a resume is not a simple, one time step, like getting a bad tooth pulled.

Writing, updating, and constantly refining your resume to respond to the needs of the job market is simply an ongoing survival strategy like looking both ways before you cross the street.  

How To Write A Resume In The Digital Age - Getting Started 

The digital age is characterized by some factors that affect how to write a resume.

They are

1.Information Overload
2.Impatience

Unless you're the only person in the world who can do your job, there always seems to be too much competition.

At best, a resume can get you the the interview. It's your presentation that will ultimately get you the job.

The Junk Mail Principle

But in the impatient age of information overload, unless your resume can quickly answer the employer's unstated question, you're out of luck. That unstated question is "Why should I bother talking to this person?"Answer the question quickly or you're "history".

People read the mail standing over the trash can. They throw away anything that looks like "junk mail" for the most part unless they're instantly interested.

"Interest" is half timing and half creativity if you ask me.

If your resume is being sent because you are responding to a help wanted posting, in theory the timing is in your favor.

What's left is to get your resume past the hundreds of other resumes asking for the employer's attention.

So change your mindset.

Think of your resume as a "direct mail" piece that is designed to answer one question fast.

The question it's designed to answer is your potential employer's question: "Why should I spend my precious time even talking to this person about working for me?"

In direct marketing that's called the WIIFM question. "What's in it for me?"

The Newspaper Principle

That's why you want to write a resume that gets to the point.

What do I mean by that?

Let me use another metaphor, this time from the newspaper industry.

The answer to the potential employer's question should be above the fold.

In the newspaper that means it's one of the first things your read not tucked away at the bottom of page 3 in a footnote. (I don't even think most resumes should be over 1 page, but that's another story.)

Summary:Your resume is designed to get you an interview. Think like a marketer and try to anticipate and answer your customer (potential employer's) questions with your resume.Answer "What's In It For Them?". Answer the question fast. Keep your answer "above the fold"


More follows, so keep reading below. You're about to see the only resume book I recommend at this point in your journey to start "thinking like a marketer" instead of a job hunting victim.

The Only Book I Really Recommend...At This Stage Of Your Resume Writing 

Really. At this stage in your resume writing there's only one book I want you to interact with. I'll let Amazon.com serve up their suggestions later.

This book is priceless in many ways. You sould at least consider it. I wish he'd bring it up to date for the digital age.

How To Get The Job You Really Want--and Get Employers To Call You (Plume)

Joe Sabah takes a direct marketer's approach to getting a job. He focuses on whata direct marketer knows to be important... stand out from the clutter and crowd and give the potential customer what they want.

Amazon Price: (as of 01/07/2010) Buy Now

How To Write A Resume: Answering Employer Questions Quickly & Accurately 

This is the computer age, but some people make a resume they think will stick around as long as Rodin's "The Thinker".

That's crazy.

In a world where the average worker will have multiple careers and is expected to be a lifelong learner, you should get it into your head that the resume you send to respond to a job listing today has met it's lifespan.

By the time you send another resume tomorrow, it may change.

Why is that?

Because you probably have a variety of skills and abilities and experiences. One set of skils/experiences/training will be more valuable to some employers than to others.

You must highlight what matters to the employer you're contacting.

That's why your resume may change daily.

It's not that you're dreaming stuff up or "padding your resume". That's wrong. Get some real skills if you don't have any. But don't sell yourself short either.

Back on topic: By changing your resume as needed, you're simply focusing your resume to answer the questions each new potential employer "asks".

If I ask you about what the weather is going to be over the weekend and you talk about the rising cost of pork bellies on the Chicago Exchange, I'll think you're nuts. It's no different with resumes except you usually can't see the potential employer grimace as they ask themselves "what the heck?".

So...

1. Have a folder on your computer marked "resume".
2. It's ok to have a "template" with basic facts about you already lined up.

3. But don't send this as a finished resume until you tweak it to answer your potential employer's questions first. Then save it as a unique resume.


Tip: Most people just save their resume as "resume.doc"

Save your resume by your name, job position, and maybe even the date to set you resume apart from the zillions of others that are sent in as "resume.doc".

E.g. save it as Smith-Programming-March-2007.doc


OK, so how do you know what questions your potential employer has?

It's in the job posting.

If your varied carreer has included time as a garbage collector, Medical Doctor, and travel photojournalist and you're applying at a hospital... what do you emphasize? Duh.

If you've have a "Master Gardening" designation from the agricultural extension agent in your county and have spent time on the front desk of a motel... what do you say if you're applying for the garden shop position at Home Depot?

In this case I think you'd promote the "Master Gardenin

How To Write A Resume: What Comes First 

If you have Microsoft Word, you have all the free resume templates you'll ever need, but some employers may not be able to open them they're so fancy.

Ideally the resume you create will be able to be saved as an .rtf file which means the fancy formatting isn't there to mess up a potential employer's ability to read what you send.

Now people are searching all over the internet for "free resume templates" as if there's magic in the template.

A good template may be good if you need a different look for your resume, but if you're seeking a free resume template in search of some magic order of contents, there is none!

Really, there's no law that says what you have to include as long as you answer enough of your employer's questions to get the interview.

But after your contact information at the top, how much is that? Do you put your education, employment history, or skills first?

My answer: Put whatever you believe the potential employer needs to know about you to grant you the interview.


Did you get that?

THE ORDER ISN'T IMPORTANT.

What's important is whether you can prove you can do the job well enough to get the interview.



That's all.

Here's how to prioritize if you think "but it's all important".

Rate the content "A","B","C" in your own mind.

Put the highest priority items "above the fold"...i.e. in the top half of your resume page.

Items of lesser importance should go farther down.

Should you go over one page?

I'd suggest two at most. Normally one should suffice.

But what will make or break the deal are the items on the top half of the first page.

What if you just have too much good stuff and you're sure something on the second page is "good too"?

Distill.

After your contact information, put a summary or distillation of the main points you'll reference below.

Summary: Prioritize what you write. Present it in the order that answers the potential bosses's questions. Reserve the top half of the first page for your contact information and the information that puts your skills and experience in the best light.

How To Write A Resume: Unique Free Resume Templates 

Most people can find all the resume templates they want in Microsoft Word or Word Perfect under "templates".

But suppose you want to do something unique because of the severe competition you expect.

Here are some ideas you can try. They are sure to set you apart from the "competition". Warning: they may seem too cute to some prospective bosses... but since most resumes are treated like "junk mail" anyway... what have you got to lose?

The key is to communicate in a form that your potential employer recognizes as "personal communication" or "business communication".

If you use some simple software templates to make a resume in the form of a greeting card which can be mailed in a card sized envelope, to the potential employer by name... it will be perceived as a greeting card or invitation. Be sure to say "traditional resume and references available upon request".

If you're seeking a high paying job or possible consideration as a consultant, perhaps you can buy some promotional advertising to include with your resume. Pens with your name and phone imprinted on them. You could put one in the envelope with a traditional resume and get the "lumpy mail" curiousity factor going for your resume... and your pen will likely be kept.

One insurance agent made proposals to architects or engineers on blueprints... that's a form of communication they understood as important. Consider that if you're trying to get a job in that field.

If you want a doctor to hire you, could you put your resume in the form of a prescription?

I've seen medical transcriptionists submit resumes in the format of a Doctor's History and Physical Form.

What communicates in terms your prospective employer understands?

First - Have Something Worth Sharing! 

One reason people don't get interviewed as a result of their resume is simple - they have few skills! Skills require either hands on experience or training.

As a result, you may be wondering if you can receive a free government training grant for your college or technical school training in the United States.

That depends on the training available in your area.

Here is a tutorial I've written to help you learn if you qualify for this. It's called How To Get A Free Government Education Grant

Cheap Software Products For Unique Resume Templates 

Here's the kind of software product we use to make those "unique" resumes talked about above. They're fun to have around anyway for marketing yourself or your business.

Printmaster Gold V 17.0

Amazon Price: $7.99 (as of 01/08/2010) Buy Now

The Print Shop 22 Deluxe [OLD VERSION]

Amazon Price: $13.35 (as of 01/08/2010) Buy Now

Key Resume Links 

If I find a link I like, I'll post it here.
How To Write A Telecommuter's Resume
There are "tricks of the trade" for writing a resume as a telecommuter. They don't relate to the form per se as much as the sales savvy and impact required. Check out this article.

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  • Reply
    duncan_dj duncan_dj Mar 20, 2008 @ 8:01 am
    informative lens.. very useful information on how to prepare the resume..detailed information on different segments of resume.. excellent format.. let me also try preparing a resume in this format. thanks for sharing such a valuable information and the full credit goes to you.here is also a similar kind of useful information on interview questions organisational skills , an interesting site which deals with Interview Questions Organizational Skills,Exceptional Organizational Skills and basic organizational kills.pls visit us.
  • Reply
    resume-writing-tips resume-writing-tips Oct 24, 2007 @ 5:20 pm
    Thanks for sharing all your great advice. This is good stuff!
  • Reply
    1stbioblogger 1stbioblogger Sep 30, 2007 @ 4:03 pm
    Since you are "into resumes" you might find the new art form for resumes--bioblogs--worth looking at. They combine graphics with text to stand out for personal branding; each one is guaranteed to be different. Use the best bait when you go fishing, especially in a crowded pond.
  • Reply
    johndilbeck johndilbeck Jul 12, 2007 @ 12:52 pm
    Hi Chuck, I think you have some great advice here. I spent a few years helping people write resumes over a decade ago and I found that it was the people who tailored their resumes for specific employers and jobs who got the interview. Act on your dream! JD
  • Reply
    BookMama BookMama Mar 19, 2007 @ 2:57 pm
    You have a nice lens here with REAL advice (not just links or ads for other services). I added it to the blogroll for my career change lens. Sign a few guestbooks on other lenses to bring more visitors cause you have a lot to offer.

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This lense is dedicated to the people I've helped write resumes.

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