Human Error for Maintenance & Reliability Professionals

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HUMAN ERROR IN MAINTENANCE

S Mason

Human Factors Consultant

 

Industries strive to improve safety and performance in all aspects of their operations, and maintenance is one area where such improvements can often be achieved. Although managers may consider their own maintenance operations to be of a high standard - quality, performance and safety incidents frequently reveal causes for concern. Many of these failures are associated with the human aspect of maintenance.

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Human Error Books on Amazon 

Managing Maintenance Error: A Practical Guide

Amazon Price: $31.45 (as of 12/30/2009) Buy Now

Human Error

Amazon Price: $37.39 (as of 12/30/2009) Buy Now

Investigating Human Error: Incidents, Accidents, and Complex Systems

Amazon Price: $42.97 (as of 12/30/2009) Buy Now

Human Error Reduction and Safety Management (Industrial Health & Safety)

Amazon Price: $125.00 (as of 12/30/2009) Buy Now

Root Cause Analysis: Improving Performance for Bottom-Line Results, Second Edition

Amazon Price: (as of 12/30/2009) Buy Now

Human Error Link List 

Human Error Reduction Strategies Workshop
Manufactures that incorporate root cause analysis into their reliability efforts have found most root cause analysis results uncover human error as a contributor to the event being analyzed. Equipment start-up is always a concern because maintenance and operations spend log hours working to restore equipment availability as soon as possible. Many times during or shortly after start-up equipment fails. When investigations are completed a bearing was installed incorrectly, an impeller was installed backwards, the wrong lapping compound was used, and the list goes on.
Human Error Website
The Human Error Website is designed to be a repository for data on error rates in human cognitive processes. Additions and corrections are appreciated.
Human reliability - Wikipedia, the free encyclopedia
Human reliability is related to the field of human factors engineering, and refers to the reliability of humans in fields such as manufacturing, transportation, the military, or medicine. Human performance can be affected by many factors such as age, circadian rhythms, state of mind, physical health, attitude, emotions, propensity for certain common mistakes, errors and cognitive biases, etc.

Human reliability is very important due to the possible adverse consequences of human errors or oversights, especially when the human is a crucial part of the large socio-technical systems as is common today. User-centered design and error-tolerant design are just two of many terms used to describe efforts to make technology better suited to operation by humans.
Reliability Centered Maintenance Managers' Forum
Join us for RCM-007 featuring a workshop of Human Error and a real world case study.

Human Error Tip From RCI 

To minimize human error, the culture should:
  • allow the boss to hear bad news.
  • identify and address potential failures proactively before they materialize .
  • realize that punishing people does not necessarily eliminate the risk of recurrence of the same failure somewhere else.
  • not blame the regulator for failing to monitor closely enough.
  • make the concept of Root Cause Analysis an integral part of the organizational culture.

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30 year since Nowlan and Heap introduced Reliability Centered Maintenance and yet our research shows the vast majority of companies fail to achieve &q...

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