Interpersonal Skills at Work

We each think, act and work in unique ways. A primary reason why teams struggle is due to diverse interpersonal styles and approaches to work. This program utilizes the DiSC® model for understanding behavioral styles to help team members understand themselves and recognize approaches for being most effective with each individual on the team.

Printable Version: To print a one page description of this course.

Program Length: 1 Day

Major Topics:

• How we develop behavioral style tendencies


• Characteristics of each of the 4 behavioral styles, and the combination patterns


• Why each style is needed for effective teamwork


• What to value in the diverse behavioral tendencies of each team member


• How to develop more cooperative team relationships


• What to emphasize and what to avoid when working with each style


• Action Planning for leveraging one's strengths and development opportunities

This program utilizes a DiSC® (Personal Profile) instrument to help each participant identify his or her own behavioral style tendencies when interacting with other team members.

Benefits To The Organization:

• Build stronger relationships and cooperative teamwork


• Create a more motivational climate for the accomplishment of tasks


• Ease interpersonal frustration and conflict


• Increase team productivity

Benefits To The Individual :

• Recognize their own behavioral style strengths and development needs


• Learn to identify the behavioral styles of others


• Learn the motivators and demotivators of each behavioral tendency


• Recognize methods for adapting one's approach to each individual on the team

Contact us or call 800-683-0681 for more information.

We don't all have the same styles of working or interact the same way. Successful relationships require you to first understand your own behavioral style tendencies. Then you must learn to recognize the styles of others and adapt your approach to them. This learning package contains:

DiSC® Classic Profile: A 23 page self-assessment instrument to help you identify your own behavioral style. It also describes the tendencies and patterns of all the other styles for future reference. Sample DiSC® Profile.

DISC eLearning Course: This highly interactive eLearning course will help you learn how to identify the styles of others, learn strategies for interacting with them effectively, and practice new skills.

For more information and to purchase the bundle.

We each think, act and are motivated in unique ways. One approach that worked excellently with one person may yield a different response from someone else. The DISC model for understanding behavioral styles is a thoroughly researched system for understanding human behavior. It is called DISC because of the first letter of each of the four styles:

• "D" (Dominance) - This style if fast-paced, direct, makes quick decisions and is very task-oriented. The goal of the "D" behavioral style is to get results.


• "I" (Influence) - This style is fast-paced, enthusiastic, optimistic and people-oriented. The goal of the "I" behavioral style is to experience positive interactions with other people.


• "S" (Steadiness) - This style is people-oriented, dependable, patient and more moderate in pace. The goal of the "S" behavioral style is harmony and consistency.


• "C" (Conscientious) - This style is task-oriented, focused on details and moderate in pace. The goal of the "C" behavioral style is to produce accurate and quality work.

There is no right or wrong style; in fact, we all can use each of these in different situations. However, we prefer to use one or two most frequently. There are 15 combination patterns of these four styles which can provide you with a more complete reflection of your behavioral style tendencies.

Key Take-Away
The ability to understand your own behavioral style tendencies and recognize those of the people around you can significantly improve your relationships. You will find as a result that you are able to better understand your manager, co-workers and clients. It can also help you build stronger personal relationships with those people most important to you.