Intranet Experience - All Things Intranet, Portal, Enterprise Content Management, and Social Media

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IntranetExperience Blog Posts

Blog posts from the authors of IntranetExperience.com
Intranet Tip - Weak Passwords Jeopardize Organizational Security | Intranet Experience
Intranet professionals should educate their employees on the importance of a password management strategy involving frequent rotation and strong passwords.
Bing! Makes Searching For Intranet Tweets Even Easier | Intranet Experience
Although I'm a huge fan of Twitter, I have never been a big fan of the native Twitter search engine. As a result, I'm always looking for better ways to keep up with tweets on Intranet topics. While Tweetdeck is by far my favorite tool, I have to say I was curious when I heard that both Bing and Goog
99 Great Internal Communications Resources - Sean's Internal Comms Twitter List | Intranet Experience
As a follow up to my 99 Great Intranet Resources and 99 Great ECM Resources posts, I have also created a list of 99 great Internal Communications Resources on Twitter. If you're looking for the folks who tweet about employee engagement, thought leadership, internal mass communication tools, and in
99 Great Enterprise Content Management Resources - Sean's ECM Twitter List | Intranet Experience
As a follow up to my 99 Great Intranet Resources post, I have also created a list of 99 great Enterprise Content Management Resources on Twitter. If you're looking for the folks who know, speak, live, learn, and love ECM, these are your folks!
Out With The Old…Rethinking Outdated Intranet Portal Models Part I – Introduction | Intranet Experience
Over the last few years, the social media boom has forced Intranet portal vendors to rethink some of their licensing models and expand their feature functionality. Traditional intranet portals that are simply presentations layers with a back-end content management system just don't cut it anymore. I
99 Great Intranet Resources – Sean’s Intranet Twitter List | Intranet Experience
Check out this list of 99 great Intranet resources that I added to my Intranet list on Twitter! If you're looking for Intranet resources to follow, these are your folks!
Intranet Best Practices – Creating an Intranet Governance Team | Intranet Experience
When developing your Intranet, it's best not to develop in a vacuum. You may not be the best person to make decisions on how employees will use the intranet to do their job. Be sure to identify employees that will be involved in the maintenance of the portal and get everyone involved in the design p
It's 2AM, Do You Know Where Your Organizational Information Is?? | Intranet Experience
The reality is that organizations are generating more and more information on an hourly basis. Take a moment and think about all the documents, spreadsheets, presentations, emails, voice mails, and sticky notes you generated on a daily basis just 3 years ago. Now, add modern day blogs, tweets, text
Book Review: What Every Intranet Team Should Know by James Robertson | Intranet Experience
Regardless of whether you are a seasoned Intranet Professional or just getting started with your first Intranet design, I highly recommend adding What Every Intranet Team Should Know by James Robertson of Step Two Designs to your library. At 110 pages, this handbook packs a wealth of valuable inform
Do You Know Your Employees? Social Intranets As The New Talent Management System | Intranet Experience
Imagine, for a moment, that you have accepted a new position as a corporate executive tasked with figuring our how to make your company work better, faster, cheaper. Along with the details of your position, you have been informed that you have access to a wealth of competitive intelligence, product
Intranet Best Practices - Balancing Sensitive Information With Organizational Culture | Intranet Experience
Building a great Intranet environment is often about balance. Balancing acts like those between openness and security, corporate needs and individual desires, and the balance between content and culture often make for long meetings and tough decisions. Internal communicators and Intranet managers of
Intranet Best Practices - Provide Users With An Advanced Search Option | Intranet Experience
Searchability is key in allowing your users to find content on your Intranet. While most users are happy with conducting a simple keyword search using a single text box, an advanced search feature allows users to find information and find it faster.
Intranet Best Practices - Building A Federated Search Strategy | Intranet Experience
If you haven't figured it out already, it's a Google kinda world out there and your Intranet users expect your search functionality to provide them with accurate, relevant results to their search queries. With that in mind, if you haven't already begun the process of building a federate search strat
Sean’s Twitter Wordle For 08/09/09 | Intranet Experience
If you haven't used Wordle, it's a pretty cool way to visually represent what you're blogging or tweeting about in an artistic manner. Here's a copy of my tweet cloud up to today looks like in a Wordle. Just click on the image for a larger view.
Intranet Tip – Get To Know Your Users Through Personas | Intranet Experience
Driving user adoption is one of the key challenges for any Intranet portal, but one of the most effective ways to ensure that your users are getting the most of your Intranet functionality is to ask them how they want to use it, observe how they actually use it, and either add/modify functionality t
Intranet Tip for 08/04/09 – Identity Management Expectations | Intranet Experience
When selecting an Identity Management Application, don't expected it to integrate seamlessly with every application in your enterprise.
Intranet Best Practices - Balancing Intranet Governance & End-User Contribution | Intranet Experience
When it comes to Intranets, governance is one of those topics that tends to divide folks into some pretty extreme camps. One side contends that users should be able to govern themselves and, when left alone, content driven by the users will be rich and meaningful. The folks on the other side of the
Intranet Best Practices - Driving User Adoption | Intranet Experience
Over the years, I have been privileged to work on a variety of Intranets ranging in shapes and sizes. Some were for large corporations, others were for small non-profits. Some were heavily governed, others were driven by user content. Even though each of these Intranets were unique in their own ways
Intranet Best Practices – Targeting Internal and External Hyperlinks | Intranet Experience
When creating hyperlinks in your Intranet portal or social media application, it's important to know when to create a link that reuses the existing browser session and when to open a new browser.
Calling All Intranet Professionals! The 2010 Intranet Trends Report Wants You! | Intranet Experience
In April of 2009, I published a blog post listing the Must Have Resource for Intranet Professionals in 2009. Included in the list are the valuable resources located at Intranet Strategies by JMC and, in particular, the annual Global Intranet Trends Report. This comprehensive resources consolidates f
My Foul Owl Ordeal – The Juicy Details Of Getting My Blog Hacked And Being Suspended By Twitter | Intranet Experience
Warning: This is a long blog post detailing my adventures through blocked blogs and suspended Twitter accounts. If you're looking for a short read or have a
Social Media Ostriches - The Corporate Hypocrisy Of Blocking Employee Access To Facebook and Twitter | Intranet Experience
My top five hypocrisies in corporate arguments for blocking employee access to social media.
Document Management vs. Content Management vs. Knowledge Management Part 2 - Understanding Content Management | Intranet Experience
Focus on understanding Content Management and how it differs from Document Management and Knowledge Management.
Must Have Resources For Intranet Professionals In 2009 | Intranet Experience
If you're looking to build an Intranet or improve on the one you already maintain, check out these great resources that can help in your efforts. Some require registration to access and participate and others are for purchase only, but they can really assist in the decision making process of any sel
Good Read — A Twitter Primer from Ragan | Intranet Experience
From time to time I am going to reference good reads that I come across, and this is the first of those.  I want to pass this on to our readers
Top 10 Must Haves For Every Good Intranet | Intranet Experience
Okay Intranet fans, here it is...the 2009 completely unofficial list of must have functionality for every Intranet: {drumroll please....}
Bringing Twitter Functionality Inside The Firewall To Your Intranet | Intranet Experience
Many Intranet professionals are already leveraging the power of Twitter to market their activities outside of the firewall, but few have taken the next step add microblogging as a feature to their organizational Intranet. Luckily, the great folks at the Laconica project are building an open source m
Document Management vs. Content Management vs. Knowledge Management Part 1 – Understanding Document Management | Intranet Experience
Document Management, Content Management, and Knowledge Management are three very nebulous terms that get thrown around a lot when discussing the functionality and requirements of an Intranet. Unfortunately, concrete definitions of these terms are hard to come by since the terms often mean different
Why Intranet Governance? | Intranet Experience
The issue of "Governance" seems to always be one of the popular topics at Intranet Portal conferences. It is also a frequent point of discussion
Social Networking Policies – Balancing Collective Wisdom With Individual Stupidity | Intranet Experience
Each day, it seems that more and more folks are dipping their toes into the world of Social Networking by creating Facebook, Twitter, Blogger, and LinkedIn accounts. And each day, we're entertained with stories of folks who get Facebook fired, shoot off an improper Tweet that lands them in hot water
Intranet Portal Requirements In The Age Of Social Media | Intranet Experience
A few years ago, I was in charge of an RFP for a Fortune 500 company to select an Intranet portal application and portal content management system. Thinking about the requirements for that portal and how they would change in this age of social networking got me thinking about how the requirements wo
Single Sign-On or Simpler Sign-On…What Expectation Is Realistic For Identity Management? | Intranet Experience
Who isn't interested in accomplishing Single Sign-On? You know, that nirvana of Identity Management where users only ever have to sign on to their local workstation and then have completely unfettered access to applications throughout the enterprise. While this concept may sound great to end-users a
The Difference Between Mashups And Messes…How Integrated Are Your Portal Applications? | Intranet Experience
One of the strengths of a good Intranet portal is the ability to integrate the disparate applications that exist within an enterprise. Just because links to the applications are presented in the portal or, in some cases, even natively surfaced in the portal doesn't make them effectively integrated.
“Do We Really Need An Intranet Portal?” – How Valuable Is The Technology You Represent? | Intranet Experience
How often do we question the technologies that our organization relies on? Are we trapped by legacy systems and users who are unwilling to adopt new solutions? Do these excuses keep us from asking Why we need a specific solution, is it useful, and is there a better alternative? This article looks at
What Does Enterprise Content Management Really Mean? | Intranet Experience
Over the last few years, the term Enterprise Content Management (ECM) has become a term familiar to those working in the Intranet, Web, or Knowledge/Information Management sectors. The difficulty lies in the fact that, while the term is easy to toss around, the actual definition of what is expected
Out With The Old%u2026Rethinking Outdated Intranet Portal Models Part II - Next Generation Portal Platforms
The recent explosion of social media platforms, coupled with the financial meltdown driving a need for operational improvement, has left purchasers exploring low-cost open source options. This behavior is driving commercial off-the-shelf (COTS) vendors to rethink their licensing models. In addition, purchasers of Intranet software have started to expect expanded social media functionality and a variety of options for licensing/hosting their Intranet portals. In this article, we'll focus on the new platforms available for Intranet portals as well as some of the options available to organizations as a result of this shift.

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seanrnicholson

Passionate about Intranet, ECM, Document Management, Internal Communications and Social Media

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