Joe Sabah Writer and Speaker

Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care) by Sarah Cook

Customer loyalty is essential to the long term fin more...1 point

Customer loyalty is essential to the long term financial success of a business, but with more choice than ever before, customers today have high expectations of products and services. Businesses need a top-notch customer services system in place, and Customer Care Excellence explains how to achieve just that. In clear, practical language, this book explains how to develop and sustain a customer-service focus within a company. Emphasizing both strategic and practical aspects of customer care, Cus...1 point

Making Presentations Happen: A Simple and Effective Guide to Speaking with Confidence and Power (Making It Happen series) by Michael Brown

How to utilise your nervous energy to speak in pub more...1 point

How to utilise your nervous energy to speak in public with confidence and authority.1 point

A time to speak;: Or, How to prepare and present a speech by Wil A Linkugel

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Sales Success - The Techniques of Effective Sales, from Connecting to Closing! (Audio Success Suite) by Tom Hopkins, Zig Ziglar, Ron White, Chris Widener

4 dynamic speakers on 4 audio discs: - Tom Hopkins more...0 points

4 dynamic speakers on 4 audio discs: - Tom Hopkins - Zig Ziglar - Ron White - Chris Widener Ever wished you could take time out of your hectic business schedule to attend the in-person seminars led by the nation%uFFFDs top sales gurus and motivational speakers? With Sales Success on audio CD, you%uFFFDll have dynamic access to four of today%uFFFDs most influential sales motivators any time you want! In the car, out for a run, or unwinding at home: If you can play a compact disc, Sales Success can...0 points

Effective Telephone Selling

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Effective E-Mail Marketing: The Complete Guide to Creating Successful Campaigns by Herschell Gordon Lewis

E-mail is today's most powerful marketing medium. It more...0 points

E-mail is today's most powerful marketing medium. It is also the most misunderstood. This dynamic book dispenses with incomprehensible theories and conflicting rules to explore real-life examples of e-mail campaign successes and failures -- explaining exactly why each soared or sank. Over-mailing * Under-testing * Poorly constructed messages * Effective E-Mail Marketing shows marketers how to avoid these and hundreds of other problems, and how to craft messages that build rapport -- and sales --...0 points

Let's Connect!: A Practical Guide for Highly Effective Professional Networking by Jan Vermeiren

Networking becomes more and more important. But ho more...0 points

Networking becomes more and more important. But how do you go about it in practice? Let's Connect shows you how. These are but a few questions answered in "Let's Connect!" 1. How do I tap into the power of my network to reach my goals faster? 2. Which steps can I take to establish and maintain a relationship? 3. What is the best question in networking? 4. Is it really a small world and if so, what does that mean for me? 5. How do I prepare for a networking event? 6. How do I start and end a conv...0 points

Developing and Role Playing Effective Sales Presentations by David Sellars

Developing and Role Playing Effective Sales Presen more...0 points

Developing and Role Playing Effective Sales Presentations is entirely dedicated to the sales process and developing the sales call. Each student builds and role plays an actual presentation using a simple, learn-by-doing process that is consistent with the techniques of leading corporate sales trainers. Students begin the process of developing a sales presentation by choosing actual products or services that they can sell, then they gather information needed for the presentation. Students plan w...0 points