Kindle Fire Help Desk

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How to get the most from your new color Kindle

A growing collection of tips and tricks for setting up and using the new Amazon Kindle Fire, the 4th generation tablet computer from Amazon. Troubleshooting and basic information about the Kindle for new owners, with advanced tutorials and shortcuts to experience the best of this revolutionary tablet computer.


Amazon Kindle Fire welcome screen


Learn how to use the preloaded apps and the Kindle Fire Gallery for photographs and sketches. Fill your new Kindle with a personalized selection of your favorite magazines and ebooks, the most popular games, and download plenty of free apps directly from Amazon.

Help Desk Topics

The graphic at the top of this article is the welcome screen that you'll see when you first turn on the Kindle. Then, you'll be prompted to add your Amazon account information to activate the computer and begin using it. Finally, go through a brief tutorial with an introduction to all the menus. This article is arranged with the same headings.

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1. General settings

The Basics

There are two requirements for using a Kindle Fire under warrantee

  1. All payments are made with Amazon 1-Click Payment using a credit card or Gift Card. Note: Register a gift card to your account before you place the order.

  2. Amazon Appstore is only available to customers with a U.S. billing address.
Adjusting the factory default settings is one of the first steps to take after get you new Kindle Fire. Getting the setting right can help to keep your machine secure and running fast, usings all the advanced features of this powerful, paperback book-sized android tablet computer.

Visit the Amazon Forum to learn basic Kindle Fire Tips: Getting Started

Security and Privacy on Kindles

Parental controls

Set the wi-fi security restrictions on the Kindle to control surfing the web. This is an effective way of preventing unauthorized purchases on your account and to protect your information if the computer is lost. Enable password protected Wi-fi in the Settings > More ... > Restrictions menu. After setting your new password, a key icon will appear on the top of the screen. Be sure to check that the wi-fi is turned off before giving the Kindle to your kids.

Message on apps which allow purchases:
PLEASE NOTE: This app lets you purchase digital content using actual money. You can configure parental controls for in-app purchases, which will require your Amazon account password or a 4-digit PIN, by tapping the Menu icon and then Settings.
In-app purchasing is turned on by default, which means that buying new game levels and upgrades, for example, will be automatically charged to your account. You can opt-out of this completely in the main settings menu. Parental controls can be enabled in the settings menu for password protected in-app Purchasing. These settings can be different for each device connected to the Appsstore.

Sideloading apps vs. Rooting

Simply stated, "sideloading" apps onto your Kindle is permitted by Amazon and has no effect on the standard warrantee. Amazon even gives you a way to allow sideloaded apps in Settings > More > Device > Allow Installation of Applications From Unknown Sources. The default setting is to restrict sideloading to protect the computer from potentially malicious software from "unknown sources". Make sure these kind of apps come from a trusted source.

"Rooting" a tablet computer like the Kindle Fire will void the Amazon warrantee. The operating system is removed from the internal memory when a device is rooted, and a different operating system is installed. The current version of Android operating system for Kindle Fire is Android version 2.3.5. Experienced users can replace this version with the latest Android 4.x "Ice Cream Sandwich" OS. Again, rooting voids the Amazon warrantee.

Saving battery life

Turn off wi-fi at all times when not in use.

Turning the brightness down with the main settings also gives you more battery time.

2. Newsstand

Kindle Newstand

Magazines and newspapers can be delivered in two different ways on the Kindle: with an a separate application, like WIRED magazine, for example, or by subscription to the publication using the Kindle Newsstand. Subscribe to your favorite magazines via wi-fi by tapping the Store button in the Kindle Fire Magazine menu. Search through dozens of Magazines, Newspapers, Kindle Books or Interactive Magazines.

Find current magazines in 9 different categories like Arts, Business, Lifestyle and Sports. And just like browsing online at Amazon, when you pick a category, you can refine the selection by Price, Popularity and Average Customer Review. Note that while some of the magazines say they're free, look for the fine print that reads: Subscription may be required.

If you can't find your magazine at the newsstand, it may be delivered by a separate application stored in the apps menu on the Kindle Fire.

Newspapers delivered daily from the United States, Europe and other international news sources. Publications are arranged by regions at Amazon and all are delivered wirelessly to your device so it's ready to read, first thing in the morning.

Magazine apps

The digital version of WIRED magazine is more entertaining than the print version. Fantastic animated images at the beginning of articles, flash movies and navigation through the articles, and videos that play seamlessly without a wi-fi connection. Really impressive. Wired magazine lives up to their name, as usual.

Note: Keep your magazine address label (if it's not attached to the cover). I was getting ready to read my WIRED magazine subscription on the Kindle Fire to see what they could do with the unique presentation on the color Kindle. But the mailing label is printed on a separate sheet of paper that I threw away.

I was also surprised to learn that it took another 24 hours after the magazine was delivered to my mailbox for the digital version to be available online. Seeing as how it only takes a day and a half to read the entire magazine, I'll just have to restrain from reading the print version and wait until they upload the current issue.

WIRED Magazine

Amazon Price: $0.00 (as of 06/01/2012)Buy Now


This app requires a subscription to the magazine which gives you some of the best interactive content about technology being published online and in print. Every issue for the last 15 years has been more than entertaining by accurately forecasting the future.

Accessing magazine apps

Your subscription to most print magazines entitles you to view the online edition. Some magazines are accessed using an app that requires setting up an account and downloading each new issue onto your Kindle. Old issues need to be manually "archived" to free-up space on the internal memory.

It takes some time to download magazine apps that can be as large as 200 Mb. For this reason, it's a good idea to use your settings to keep the Kindle awake for at least 15 minutes to avoid interrupting a magazine download. Settings > Display > Screen Timeout over 15 minutes can affect overall battery life. If the machine does go into standby, the magazine download can be continued when you wake up the Kindle.

Search for "subscriber services" for a magazine to help you reset the password for your account. Use this web page to reset your password for the New Yorker

The New Yorker Magazine

Amazon Price: $0.00 (as of 06/01/2012)Buy Now


The New Yorker is formatted for the Kindle Fire with a unique navigation system that reproduces the style of the magazine.

3. Finding eBooks

eBooks and public library loans

Amazon is the first word for books on any subject

There is an almost infinite number of free books available online from dozens of sources, and on loan from your local library. Hundreds of current bestsellers can be accessed at Amazon, and all of them can fit into your back pocket with the Kindle Fire or any kind of eReader.

Amazon has hundreds of "Kindle Free Classics" and enough free e-books online to fill a lifetime of reading. An annual membership to Amazon Prime also gives you access to hundreds of free books and magazines, streaming movies, TV shows and free 2-day shipping with Amazon Prime.
Find more free books and mobile documents. Converte many popular eBooks to the Kindle format using Calibre -- a free online ebook manager.
kinlib US (Kindle library)
My favorite way to quickly browse for free books anytime. KinLib is an hourly updated list of free retail Kindle books from Amazon. Participant in the Amazon Services LLC Associates Program. Hosted by Google.
Free Books for Your Kindle | eReaderIQ.com
Another site for free Kindle eBooks
Free Kindle Books offers Free Classic E-Books in Kindle-compatible MOBI and PRC formats
Free Kindle Books offers Free Classic E-Books (below) in Kindle-compatible MOBI and PRC formats
Free News, Magazines, Newspapers, Journals, Reference Articles and Classic Books - Free Online Library
Free Online Library: One of the largest online libraries in the world -- Millions of news, trade publications, newspapers, magazine, journal and reference documents on business, communications, entertainment, health, law, government, politics, science and technology from leading publications are ava
Just Free Books - A search engine to find only free ebooks.
JustFreeBooks search the content of more than 700 free ebooks web sites, including gutenberg.org, wikibooks.org and archive.org. Between its search results you can find public domain texts, open books, free audio books, ad-supported books and more.

Library book reminders

The message below came in the email this morning from Amazon. Three days notice that I need to hurry up and finish the first e-book that I borrowed from the New York Public library. Amazon is the one that sends a message to remind you 3 days before a book is due. You can add the email address digital-noreply@amazon.com to your white-list of approved email senders to receive notifications about your Kindle library books.

To get an ebook, find it at your participating local library using your library card. They can send the ebook to Amazon where you can download it to a Kindle, or choose different formats for many kinds of tablet computers and smartphones.

Your public library loan will expire in 3 days



Hello Kindle Fire user,

Your public library book will expire in 3 days. If you purchase Secrets of The Lost Symbol: The Unauthorized Guide to the Mysteries Behind The Da Vinci Code Sequel from the Kindle Store or borrow it again from your local library, all of your notes and highlights will be preserved.


Secrets of The Lost Symbol: The Unauthorized Guide to the Mysteries Behind The Da Vinci Code Sequel

(Author) Daniel Burstein, Arne de Keijzer

You can actually read the library book until the next time you connect to wi-fi. Then, the book is automatically "returned" and removed from the memory.

Visit the Public Library Books For Kindle Help Page to get e-books from your local library.

Dan Brown books are filled with the same kind of mysteries hidden in secret symbols of alchemy and Hermetic arts.

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4. Amazon Cloud Drive

Amazon uses the Cloud Drive to store your music online. Stream music directly to the Kindle Fire when you have a wi-fi connection. MP3 music files do not live on your tablet, they're in the cloud on Amazon's server farms around the world so they can be delivered on demand to your Kindle for free. This lets you save room on the memory for eBooks and other things.

Easily upload your music library from a computer to the cloud with the Amazon Cloud Player desktop application. The first time I used the player it downloaded the current version of the player software. Launch the Cloud Player from Your Kindle Library online at Amazon using the Manage your MP3s link in the lower left side of the page.

Your music can also be downloaded onto your tablet or smart phone so you can play music without a wi-fi connection. Simply navigate to your Music library and tap the "Cloud" button to see what's stored on your Cloud Drive. Then, long-press the song, album or playlist that you want and select "download". There is a 5 MB limit on the free Cloud Drive storage, with the option to upgrade for more storage space.

The internal memory is the place to keep your Newsstand, Books, Music, and Videos that have been downloaded to the Kindle. Downloading 100 songs from the cloud doesn't even put a dent in the 5.36 GB available memory on the Internal Storage. Check your Setting > Device menu to see the remaining memory and battery life available.

7. Kindle Appstore

Appstore

The universal, fix-all solution to many problems with the Kindle Fire is to remove the application from the device, and then reinstall the app. Be sure to remove the program directly on the device by long-pressing the icon of the magazine or application. The "intent menu" pops up and you can select delete. The application remains in the cloud until it gets deleted permanently for the Amazon website when you "manage your Kindle", so you can reload the app without having to go through the shopping cart.
One of the benefits of the Amazon Prime annual subscription is the chance to get credit for free music downloads when you select the "take your time and deliver it in four or five days" option. The option was available during the busy Christmas shopping season.
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Kindle Fire accessories

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8. Silk Web Browser

Using the web appication

Where are my downloads?

The Kindle Fire browser is designed to load pages quickly in countries around the world using Amazon's global network of computers. After visiting hundreds of pages in a few weeks, I noticed that the internal memory was fulling up on the Kindle. Then one day I looked inside the settings and found the Downloads folder. That was the problem. There were dozens of images in the folder that were not needed anymore. So a simple tap and hold on each image brings up the intent menu so you can delete the images

Tech notes

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new Amazon colour Kindel Fire android tablet $199

The new Kindel basic $79

The new Kindel Touch $99

The new colour Kindel Keyboard $99



Click for More info and reviews of the new 4th Gen. Amazon Kindles

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So much more than an e-book reader, the New Kindle Fire gives you many of the benefits of a tablet computer by leveraging the power of fast, cloud computing with ready access to the complete line of digital products from Amazon to subsidize the low base-price of the machine.

Kindle Fire, Full Color 7" Multi-touch Display, Wi-Fi

Amazon Price: $199.00 (as of 06/01/2012)Buy Now


Amazon has been reported to sell as many as one million Kindles (all types) per week since the Kindle Fire was introduced, and Kindle Fire has been the #1 selling, most-wished for, most-gifted item of any product at Amazon.

Help Desk Questions

Leave a question here and return after a few days to see the answers.

  • Peter May 14, 2012 @ 2:31 pm | delete
    cannon connect to wi-fi
  • dotpattern May 14, 2012 @ 5:12 pm | delete
    Hi Peter. The Amazon Forums have actually very good information about wifi connection problems. The staff monitors the forums and offer to help, or give you a toll free number to get help too. Try this link in the forum for your question: Problems w/ WiFi connection on Kindle Fire?
  • Tipi Apr 15, 2012 @ 11:02 am | delete
    Great tips for those fortunate folks who own a Kindle Fire and always well done by you!...*
  • TapIn2U Jan 24, 2012 @ 2:41 am | delete
    I've tried this app from a friend and I love it. Now, I'm still deciding whether to buy one. Thanks for the info here. Very helpful. Fantastic lens! Sundae ;-)
  • jksterling Jan 12, 2012 @ 6:08 pm | delete
    This lens is very helpful. My wife gave me a Kindle Fire for Christmas. I hope to get it away from her soon.
  • APackageAtTheDoor Jan 11, 2012 @ 1:47 am | delete
    Just got my wife one for Christmas. Thanks for the tips!
  • WriterJanis Jan 11, 2012 @ 12:23 am | delete
    You have some really good tips here.

by

dotpattern

Learn the basics and advance to other topics to use all the features that the Kindle Fire has to offer.dotpattern: the digital museum of collecting is... more »

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