Kindle Fire Help Desk
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How to get the most from your new color Kindle
A growing collection of tips and tricks for setting up and using the new Amazon Kindle Fire, the 4th generation tablet computer from Amazon. Troubleshooting and basic information about the Kindle for new owners, with advanced tutorials and shortcuts to experience the best of this revolutionary tablet computer.
Amazon Kindle Fire welcome screen
Learn how to use the preloaded apps and the Kindle Fire Gallery for photographs and sketches. Fill your new Kindle with a personalized selection of your favorite magazines and ebooks, the most popular games, and download plenty of free apps directly from Amazon.
Contents at a Glance
Help Desk Topics
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1General Settings
Turning on the Kindle for the first time and optimizing the main settings. -
2Newsstand
Popular magazines, newspapers, books and interactive content. - 3Amazon eBooks and your public library
- 4Music with Amazon Cloud Drive
- 5Streaming Video
- 6Docs and Gallery
- 7Apps panel
- 8Web browser
Reader Poll: pocket sized computers
1. General settings
The Basics
There are two requirements for using a Kindle Fire under warrantee
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All payments are made with Amazon 1-Click Payment using a credit card or Gift Card. Note: Register a gift card to your account before you place the order.
- Amazon Appstore is only available to customers with a U.S. billing address.
Visit the Amazon Forum to learn basic Kindle Fire Tips: Getting Started
Security and Privacy on Kindles
Parental controls
Message on apps which allow purchases:
PLEASE NOTE: This app lets you purchase digital content using actual money. You can configure parental controls for in-app purchases, which will require your Amazon account password or a 4-digit PIN, by tapping the Menu icon and then Settings.
In-app purchasing is turned on by default, which means that buying new game levels and upgrades, for example, will be automatically charged to your account. You can opt-out of this completely in the main settings menu. Parental controls can be enabled in the settings menu for password protected in-app Purchasing. These settings can be different for each device connected to the Appsstore.
Sideloading apps vs. Rooting
"Rooting" a tablet computer like the Kindle Fire will void the Amazon warrantee. The operating system is removed from the internal memory when a device is rooted, and a different operating system is installed. The current version of Android operating system for Kindle Fire is Android version 2.3.5. Experienced users can replace this version with the latest Android 4.x "Ice Cream Sandwich" OS. Again, rooting voids the Amazon warrantee.
Saving battery life
Turn off wi-fi at all times when not in use.
Turning the brightness down with the main settings also gives you more battery time.
2. Newsstand
Kindle Newstand
Magazines and newspapers can be delivered in two different ways on the Kindle: with an a separate application, like WIRED magazine, for example, or by subscription to the publication using the Kindle Newsstand. Subscribe to your favorite magazines via wi-fi by tapping the Store button in the Kindle Fire Magazine menu. Search through dozens of Magazines, Newspapers, Kindle Books or Interactive Magazines.Find current magazines in 9 different categories like Arts, Business, Lifestyle and Sports. And just like browsing online at Amazon, when you pick a category, you can refine the selection by Price, Popularity and Average Customer Review. Note that while some of the magazines say they're free, look for the fine print that reads: Subscription may be required.
If you can't find your magazine at the newsstand, it may be delivered by a separate application stored in the apps menu on the Kindle Fire.
Newspapers delivered daily from the United States, Europe and other international news sources. Publications are arranged by regions at Amazon and all are delivered wirelessly to your device so it's ready to read, first thing in the morning.
Magazine apps
Note: Keep your magazine address label (if it's not attached to the cover). I was getting ready to read my WIRED magazine subscription on the Kindle Fire to see what they could do with the unique presentation on the color Kindle. But the mailing label is printed on a separate sheet of paper that I threw away.
I was also surprised to learn that it took another 24 hours after the magazine was delivered to my mailbox for the digital version to be available online. Seeing as how it only takes a day and a half to read the entire magazine, I'll just have to restrain from reading the print version and wait until they upload the current issue.
WIRED Magazine
Amazon Price: $0.00 (as of 06/01/2012)![]()
This app requires a subscription to the magazine which gives you some of the best interactive content about technology being published online and in print. Every issue for the last 15 years has been more than entertaining by accurately forecasting the future.
Accessing magazine apps
It takes some time to download magazine apps that can be as large as 200 Mb. For this reason, it's a good idea to use your settings to keep the Kindle awake for at least 15 minutes to avoid interrupting a magazine download. Settings > Display > Screen Timeout over 15 minutes can affect overall battery life. If the machine does go into standby, the magazine download can be continued when you wake up the Kindle.
Search for "subscriber services" for a magazine to help you reset the password for your account. Use this web page to reset your password for the New Yorker
The New Yorker Magazine
Amazon Price: $0.00 (as of 06/01/2012)![]()
The New Yorker is formatted for the Kindle Fire with a unique navigation system that reproduces the style of the magazine.
3. Finding eBooks
eBooks and public library loans
Amazon is the first word for books on any subject
Amazon has hundreds of "Kindle Free Classics" and enough free e-books online to fill a lifetime of reading. An annual membership to Amazon Prime also gives you access to hundreds of free books and magazines, streaming movies, TV shows and free 2-day shipping with Amazon Prime.
- kinlib US (Kindle library)
- My favorite way to quickly browse for free books anytime. KinLib is an hourly updated list of free retail Kindle books from Amazon. Participant in the Amazon Services LLC Associates Program. Hosted by Google.
- Free Books for Your Kindle | eReaderIQ.com
- Another site for free Kindle eBooks
- Free Kindle Books offers Free Classic E-Books in Kindle-compatible MOBI and PRC formats
- Free Kindle Books offers Free Classic E-Books (below) in Kindle-compatible MOBI and PRC formats
- Free News, Magazines, Newspapers, Journals, Reference Articles and Classic Books - Free Online Library
- Free Online Library: One of the largest online libraries in the world -- Millions of news, trade publications, newspapers, magazine, journal and reference documents on business, communications, entertainment, health, law, government, politics, science and technology from leading publications are ava
- Just Free Books - A search engine to find only free ebooks.
- JustFreeBooks search the content of more than 700 free ebooks web sites, including gutenberg.org, wikibooks.org and archive.org. Between its search results you can find public domain texts, open books, free audio books, ad-supported books and more.
Library book reminders
To get an ebook, find it at your participating local library using your library card. They can send the ebook to Amazon where you can download it to a Kindle, or choose different formats for many kinds of tablet computers and smartphones.
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Your public library loan will expire in 3 days
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Hello Kindle Fire user,
Your public library book will expire in 3 days. If you purchase Secrets of The Lost Symbol: The Unauthorized Guide to the Mysteries Behind The Da Vinci Code Sequel from the Kindle Store or borrow it again from your local library, all of your notes and highlights will be preserved.
Secrets of The Lost Symbol: The Unauthorized Guide to the Mysteries Behind The Da Vinci Code Sequel
(Author) Daniel Burstein, Arne de Keijzer
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You can actually read the library book until the next time you connect to wi-fi. Then, the book is automatically "returned" and removed from the memory.
Visit the Public Library Books For Kindle Help Page to get e-books from your local library.
4. Amazon Cloud Drive
Amazon uses the Cloud Drive to store your music online. Stream music directly to the Kindle Fire when you have a wi-fi connection. MP3 music files do not live on your tablet, they're in the cloud on Amazon's server farms around the world so they can be delivered on demand to your Kindle for free. This lets you save room on the memory for eBooks and other things.Easily upload your music library from a computer to the cloud with the Amazon Cloud Player desktop application. The first time I used the player it downloaded the current version of the player software. Launch the Cloud Player from Your Kindle Library online at Amazon using the Manage your MP3s link in the lower left side of the page.
Your music can also be downloaded onto your tablet or smart phone so you can play music without a wi-fi connection. Simply navigate to your Music library and tap the "Cloud" button to see what's stored on your Cloud Drive. Then, long-press the song, album or playlist that you want and select "download". There is a 5 MB limit on the free Cloud Drive storage, with the option to upgrade for more storage space.
The internal memory is the place to keep your Newsstand, Books, Music, and Videos that have been downloaded to the Kindle. Downloading 100 songs from the cloud doesn't even put a dent in the 5.36 GB available memory on the Internal Storage. Check your Setting > Device menu to see the remaining memory and battery life available.
7. Kindle Appstore
Appstore
Kindle Fire accessories
8. Silk Web Browser
Using the web appication
Where are my downloads?
The Kindle Fire browser is designed to load pages quickly in countries around the world using Amazon's global network of computers. After visiting hundreds of pages in a few weeks, I noticed that the internal memory was fulling up on the Kindle. Then one day I looked inside the settings and found the Downloads folder. That was the problem. There were dozens of images in the folder that were not needed anymore. So a simple tap and hold on each image brings up the intent menu so you can delete the images
Tech notes
Tutorials and reviews
Kindle Fire, Full Color 7" Multi-touch Display, Wi-Fi
Amazon Price: $199.00 (as of 06/01/2012)![]()
Amazon has been reported to sell as many as one million Kindles (all types) per week since the Kindle Fire was introduced, and Kindle Fire has been the #1 selling, most-wished for, most-gifted item of any product at Amazon.
Help Desk Questions
Leave a question here and return after a few days to see the answers.
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Peter
May 14, 2012 @ 2:31 pm | delete
- cannon connect to wi-fi
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dotpattern
May 14, 2012 @ 5:12 pm | delete
- Hi Peter. The Amazon Forums have actually very good information about wifi connection problems. The staff monitors the forums and offer to help, or give you a toll free number to get help too. Try this link in the forum for your question: Problems w/ WiFi connection on Kindle Fire?
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Tipi
Apr 15, 2012 @ 11:02 am | delete
- Great tips for those fortunate folks who own a Kindle Fire and always well done by you!...*
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TapIn2U Jan 24, 2012 @ 2:41 am | delete
- I've tried this app from a friend and I love it. Now, I'm still deciding whether to buy one. Thanks for the info here. Very helpful. Fantastic lens! Sundae ;-)
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jksterling
Jan 12, 2012 @ 6:08 pm | delete
- This lens is very helpful. My wife gave me a Kindle Fire for Christmas. I hope to get it away from her soon.
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APackageAtTheDoor
Jan 11, 2012 @ 1:47 am | delete
- Just got my wife one for Christmas. Thanks for the tips!
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WriterJanis
Jan 11, 2012 @ 12:23 am | delete
- You have some really good tips here.
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by dotpattern
Learn the basics and advance to other topics to use all the features that the Kindle Fire has to offer.dotpattern: the digital museum of collecting is... more »
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