Design and Innovation - Turn Knowledge Into Money!

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Design & Innovation - Turn Knowledge into Money

Find out how design and innovation in your markting can help increase your profile, customer loyalty and cash flow in times of recession. Part one introduces design and innovation into your business and Part two will expand on the details. See Small Business Inspiration - This is not a suggestion Box!

Design and innovation turn knowledge into money!

Marketing in a recession

In a recession your marketing is very important, you need to be talking to all your existing and potential customers all the time to ensure you are still around to benefit when the recession is over.

Design is a huge contributory factor to your strategy, not just the look of a new product or service or the layout of your new catalogue or brochure.

Design can help you to convey many messages to unasked questions including

Who you are
What you do
Who you do it for

Making customers happy sound like an obvious, easily achievable goal.

So why do so many businesses find it so difficult.

What is stopping them please their customers?

Everyone wants happy customers, because happy customers are loyal customers.

Every day you are striving to achieve this goal but many of you are losing customers without knowing or understanding why.

Some of you will be thinking "its okay I am marketing", but is it the right kind of marketing?

Do you encourage all your staff to help by coming up with new ideas, when they do, do you just file them away or do you make use of them and capitalize on this idea.

Remember members of your staff are often closer to your customers, so listen to what they have to offer.

The chances are design and innovation are not top of your list. Design and innovation can help you give your customers what they want, help you to be better connected to your customers.

Design helps you add value to your product or service, you design the right kind of experience for your customers and they will keep coming back.

Make design part of your strategic thinking not as an afterthought.
Few businesses will succeed without assistance and collaboration and this collaboration includes

Your company
Your customers
Your suppliers

These three key elements form a triangle with communication flowing in all six directions.

Make sure you maximize these links to obtain the best possible results for your business and combine this with good design and innovation and you have started your journey!

Read part 2 for more details.......http://www.squidoo.com/Small-business-Inspiration

About the Author
Vanessa Hodge is the owner of Image Connect, a web design, marketing and printing company for small businesses. You can read further articles, hints & tips and more at Image Connect - Web design, Marketing & Printing Services or Image Connect London Blog

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The Image Connect Blog is written by Vanessa and updated regularly and covers a variety of topics including, web design, marketing, PR, design and printing, to name but a few, in fact anything a small business will find useful can be found here.
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