Leadership Development Training Courses
Ranked #45,004 in Business & Work, #539,787 overall
The core catalyst to propel any organization forward is the leadership. It is the leaders who set the direction, it is the leaders who garner the participation of the knowledge capital in the organization to help determine how to make it happen, and it is the leaders who keep everyone and everything on track to achieve it. How competent are your leaders at every level to be able to do this? Our Leadership Development Training Courses will boost your practical skills - intra-personal, business improvement, managing and leading.
The characteristics and competencies that are viewed as favorable for leaders in an organization need to form the foundation of any leadership development and organizational development efforts. There are different approaches that can then be applied to the leadership training. Transitioning leadership development training courses can be utilized for when each new level of leadership is reached. This training would orientate the leaders to their new roles, the expectations of them, and ensure they have the necessary skills to perform at this level. It has the added value of embedding the organization culture through a shared right of passage. Specific areas of improvement, needs for refreshers, updating of skills, or propelling competence to competitive excellence will entail modules of leadership training and development courses that are a customized fit to individual leaders' needs. Then there is the approach that will address an organization wide need to bring about a desired change that the management needs to lead, or a strategic skill set that has been determined as essential for all leaders to be exposed to. This will entail a focused leadership development initiative to be implemented.
Any leadership development training needs to be linked to the organization's strategy, the desired culture, the performance requirements, individual needs and any employee training and development that is embarked on. This will ensure the necessary alignment for leadership development that will make a fundamental difference to the results achieved in an organization.
Here we present an overall objective for each of our Leadership Development Training Courses, as well as their expected outcomes.
Detailed course content can be found on our website.
Turning potential into achievement....The Sergay Group is an essential consultancy for organizational development training.
Visit our online resource section for very affordable and cost effective human resource solutions to meet your business needs.
Change Management
The Change Management Workshop aims to equip participants to manage change so as to ensure continuous improvement, survival or growth. The idea is to make change easier on the organization, the teams and the individuals involved.

OUTCOMES
The participants will be able to:
Assist others in coping with change
Know where to focus during change
Plan for change and its implementation
Recognize the need for change and what it entails
Understand the system implications of any change
Facilitate change on an individual and a group level
Identify specific actions to facilitate progress through the change process
Ensure personal and team effectiveness by empowering self and others for action and
change
Coaching for Employee Development
The Coaching for Employee Development Workshop, aims to equip participants to successfully establish coaching relationships, and to ensure optimal value and accelerated development for the individual's being coached in line with identified development req

OUTCOMES
The participants will be able to:
Increase the effectiveness of their own coaching
Increase understanding of coaching relationships
Be able to identify the potential competence in others
Be able to determine the actions required to create an enabling environment for
development coaching to take place
Have tools to assist in coaching
You will walk away with a toolkit with which to engage the employee you will be
coaching.
Communicating Difficult Messages
The Communicating Difficult Messages Workshop aims to equip participants with the skills and knowledge required to prepare for, position, communicate, and follow up the giving of a difficult message so that all parties involved grow from the experience an

OUTCOMES
The participants will be able to:
Keep the review process going throughout the year from when objectives are set
Make effective use of the performance review tools available in the organization
Use core communication skills when offering and receiving feedback, and correcting or
enhancing performance
Generate and deliver a performance review and/or evaluation
Handle strong employee and manager reactions
Give and receive constructive criticism
Communicate difficult messages
Conflict Management - Conflict to Collaboration Skills
The Conflict to Collaboration Skills Workshop aims to ensure that participants are equipped to effectively deal with different conflict situations and be able to deal with their own conflict issues and styles. Learn to turn conflict into collaboration so

OUTCOMES
The participants will be able to:
identify the sources of conflict
understand the nature of conflict
assess their own style in handling conflict
understand systems theory and group cohesion
turn destructive conflict into constructive collaboration while participating in the conflict
situation
turn destructive conflict into constructive collaboration while being a third-party mediator
in a conflict situation
Finance for Non-Financial Managers
The Finance for Non-Financial Managers Workshop aims to ensure that participants improve their financial literacy, understand basic financial principles, and can engage in the budgeting process. Participants need to understand and practice some of the fin
Learning to Lead: Supervisory Skills
The Learning to Lead Workshop aims to ensure that first line supervisory skills are addressed that provides basic business understanding, while building skills in planning, organizing, staffing, controlling, delegating, and managing performance both downw

OUTCOMES
The participants will be able to:
Hold productive meetings
Keep within legal parameters
Fulfil the role of a team leader
Plan for the team's performance
Influence the team's performance
Report on the team's performance
Understand what is expected in the role
Understand how to manage the team budget
Delegate effectively to the right team members
Hold productive one-on-one performance discussions
Understand how the team's function fits in the organization
Effectively communicate performance related issues to all levels of the organization
Manager - Assistant Teambuilding
The Manager-Assistant Teambuilding Workshop aims to ensure that participants are able to create an integrated, cohesive and enthusiastic team that increases the effectiveness of the relationship. Expectations and roles are clarified, communication channel

OUTCOMES
The participants will be able to:
clarify expectations and roles in the Manager-Assistant relationship
increase the effectiveness of each Manager-Assistant relationship
define specific and measurable objectives for the assistants' role
set a mutually acceptable communication schedule and method
determine how to enable the managers' decision-making
agree on how to repackage information for the manager
create an integrated, cohesive and enthusiastic team
define how the assistant wishes to be managed
draw on each other's strengths in the team
increase understanding within the pairings
communicate and relate more effectively
determine service delivery parameters
establish what is non-negotiable
Managing Productive Meetings
The Managing Productive Meetings Workshop aims to equip participants with all the skills required to prepare for, conduct, and follow through from meetings. They will have the competence to decide on different processes to use, and ensure a meeting result

OUTCOMES
By the end of the workshop, participants will be able to:
Plan and execute productive meetings
Lead a meeting through its three phases
Handle resistance and conflict and ensure full participation
Achieve a desired outcome with the support of all group members
Create the atmosphere and relationships conducive to team co-operation
Listen and guide the process of the discussion towards a desired outcome
Establish what type of practical exercises, tools, methods, techniques to use and when
to use them
Manage the people, resources, process, group dynamic, and reporting components of
meetings to ensure optimum meeting execution
Managing People
The Managing People Workshop aims to ensure that participants are equipped to be able to plan with, and for, your people, manage performance, one-on-one interactions, and a group. Learn how to deal with different people and how to get the most out of them

OUTCOMES
The participants will be able to:
Develop their people
Empower a team of people
Deal with different personalities
Manage the people in their team
Delegate responsibilities and tasks
Get people to do what they are supposed to do
Enable the performance of the people in the team
Improve communications with the people they manage
Managing Diversity
The Managing Diversity Workshop aims to increase awareness and buy-in from a personal and business case point of view - on one level to motivate managers and on another level to empower staff. The additional component is to provide managers with the skill

OUTCOMES
The participants will be empowered to:
co-operate in effecting change regarding diversity
appreciate the strategic business thrust to diversity
demonstrate individual awareness regarding diversity
understand prejudice and discrimination and how to break it down
apply diversity concepts back in the workplace to drive improved work results
Mentoring
The Mentoring Session aims to equip participants to successfully establish mentoring relationships and to conduct mentoring conversations so as to ensure optimal value and development assistance with identified development and/or challenge requirements.

OUTCOMES
The participants will be able to:
Determine the actions for creating an enabling environment for mentoring to effectively
take place
Understand tools and approaches available to assist them in accelerated development of
the Mentee/Protege to be mentored
Increase the effectiveness of their own mentoring skills
Negotiation Skills
The Negotiation Skills Workshop aims to equip participants to understand the process of negotiation and apply successful negotiation techniques when managing a project.
Performance Management Discussions
The Performance Management: Conducting Good Performance Discussions Workshop aims to equip participants with the skills and knowledge required to provide effective performance feedback, hold effective performance planning, development, and review discussi

OUTCOMES
The participants will learn how to:
Keep the performance process going throughout the year from when objectives and
responsibilities are set until the final review is conducted
Overcome barriers to effective performance management
Make effective use of the performance planning, development, and review tools available
in the organization
Generate and deliver a performance appraisal and/or feedback
Use core communication skills when offering and receiving feedback, and correcting or
enhancing performance
Handle strong employee reactions
Use review discussions as the base for planning to develop employees to their fullest
potential
Hold coaching dialogues
Master both the technical (documentation forms, timing, etc.), as well as the interpersonal,
aspects of planning and evaluating performance
Write targeted and compelling performance goals
Generate employee involvement in, and gain employee buy-in to, the performance
management cycle
Presentation Skills
The Presentations for a Positive Impact Workshop aims to enhance the professional impression you make on others when giving presentations, through your ability to prepare content and a message suitable for a particular audience and then to articulate idea

OUTCOMES
The participants will learn how to:
effectively utilize voice, words, and behavior to influence others during presentations
motivate and inspire others regarding ideas, concepts, and actions
assess and monitor their presentation strengths and weaknesses
make use of tools and approaches to improve their presentations
utilize effective persuasive techniques
prepare adequately for a presentation
cope with "glitches" and questions
handle visual, and electronic aids
suitably engage an audience
draw on own strengths
make a positive impact
respond to questions
read an audience
think on their feet
build rapport
Problem Solving and Decision Making
The Problem Solving and Decision-Making Workshop aims to equip participants with all the skills required to understand and use strategies to solve problems by themselves or within a group context and to ensure that the outcomes are aligned to the organiza

OUTCOMES
By the end of the intervention, participants will:
have the capability to problem solve and make decisions in a group
apply a simple, flexible and effective framework for problem solving and decision-making
understand how participative problem solving within different teams contributes to the
performance of the organization and the achievement of its strategy
understand and be able to apply the "process" and the "content" in the problem solving
and decision-making context
be able to effectively implement different problem solving and decision-making techniques
and select the appropriate method for different situations
make decisions taking into account all variables, including human capital consequences
Project Management for Non-Project Managers
The Project Management Workshop aims to provide non-project manager participants with the project management knowledge, skills, tools and techniques necessary to move through all project stages: initiating, planning, delivering, monitoring, and completing

OUTCOMES
The participants will be able to:
Make the transition to a project leadership role
Position their projects within the organization's strategy
Use practical checklists and tools when managing projects
Apply a consistent approach to deal with or manage projects
Access the workbook as a working reference guide after the workshop
Work on selected projects, so that they walk away with actual work done
Manage projects designed to improve product, service, process, or system changes
Fulfil their roles in projects and have the understanding to deal with the people component
and the necessary interfaces
Strategic Planning
The Strategic Planning Workshop aims to assist managers and team leaders to plan strategically, set goals and objectives for their functional team, and align them with actions, as well as to demonstrate strategic thinking during everyday operations.

OUTCOMES
The managers or team leaders will learn how to:
think outside the box
set goals and objectives
balance the tactical and the strategic
demonstrate strategic thinking during everyday operations
construct a plan that aligns everyone's actions to the organization strategy
apply tools and techniques to think differently about issues or situations in their work.
Team Building
The Team Building Workshop aims to equip participants with the skills and knowledge required to establish, maintain and grow teams that are effective and sustainable within the organization. Participants will have a thorough understanding of why teamwork

OUTCOMES
By the end of the intervention, participants will:
have defined what a team is and who it consists of
have defined themselves as part of a team
have explored the advantages and disadvantages of working as a self-directed team
have determined the context conducive to self-directed teams or leader-led teams
be able to identify what functions are, and could be, delivered more effectively by
different types of teams
identify what is required to make a team really effective
have practiced different processes required of a team, e.g., conflict management, problem
solving, decision-making, goal setting
know ways to gain commitment of all diverse team members
understand the differences in roles within a team
understand the stages of team development
have prepared a plan for developing their team back at work
The Executive Leadership Challenge
The Executive Leadership Challenge Workshop aims to ensure that participants take up the leadership challenge to ensure the flexibility and adaptability required for sustainable quality performance in a fast paced changing world of work. Fulfill the role

OUTCOMES
The participants will be able to:
Analyze context
Align the strategy
Empower employees
Create the desired culture
Operate at an executive level
Integrate to move into the future
Survive the pitfalls of political problems
Garner strategic insight and translate into action
Support the organization through a change process
Generate innovation for high performance and market position through technology
Position the organization's mission and products or services both internally and externally
Create a culture of collaboration and cooperation in a diverse workforce and encourage
people to readily share and seek resources
Determine what needs to change and how to make the changes, considering all the
implications and interrelationships while ensuring implementation and results
The Leadership Challenge
The Leadership Challenge Workshop aims to equip participants with the skills to create the context, effectively lead, and employ collaborative techniques so as to best sustain results and relationships.

OUTCOMES
The participants will be able to:
Give a difficult message
Set the direction with the team
Motivate and inspire their teams
Raise their personal leadership bar
Build trust and respect in their team
Have an upward influencing strategy
Assess their competence level as a leader
Incorporate both tactical and strategic leadership
Increase the effectiveness of their own leadership styles
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We would love to hear from you....
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kimsmith79
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builddecision
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