About Me

Barry Campbell is an experienced technical communicator and process analyst. With over 17 years of experience in information technology, much of it in a consulting role, Barry has written technical documentation and marketing materials, developed new business proposals and RFPs, and prepared and delivered presentations targeted to all levels of management.   Barry has held senior staff positions at Capgemini and Summit Systems, and as an independent consultant his clients have included IBM and GlaxoSmithKline (formerly GlaxoWellcome.)

Barry has a long track record of working successfully with Subject Matter Experts (SMEs) to make highly technical information accessible and interesting to non-technical readers in the business world. He also has experience as a Project Manager, Change Manager, and Usability Analyst, and currently works primarily in the area of business process improvement (using the CMMI and ITIL process frameworks.)

Barry maintains the Knowledge Worker Free/Open Source Toolbox,  a document that lists freeware and Open Source equivalents to commercial software used by knowledge workers.

Knowledge Work: Analyze, Communicate, Share

A knowledge worker (a term coined by Peter Drucker in 1959) is one who works primarily with information or one who develops and uses knowledge in the workplace. This lens describes tools and techniques for "knowledge work," with a special f...