LinkedIn - Why You Need to Be On It!

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What is LinkedIn and why should I be on it? That is the question that I first asked myself when I got my first "invite to connect" a couple of years ago. My first thought was probably much like the first thought that you had - why should I waste my time with this? Well, I reluctantly accepted because of my relationship with the friend that invited me. Over the next few months I did virtually nothing with my page - after all, I didn't see the point.

Slowly, over the course of the next year, I began to realize that this LinkedIn "thing" wasn't going away. At this point, I decided to go in and "spruce" up my profile a bit. A month of so later, I decided to begin doing a little online research on what people were actually using it for and what they were getting out of it. To my surprise, there were numerous uses for it that I had not even began to think of. Hopefully, I can share some of these uses and some of the tips that I have learned along the way in this lens. If anyone thinks of anything that I left out or that you feel should be added, please do not hesitate to let me know I want it to be as useful as possible. I think that the easier it is for everyone to learn the uses and purposes of LinkedIn, the better it will be for everyone on it.

What Is LinkedIn? But more importantly, What isn't LinkedIn?

As defined by the LinkedIn website, "LinkedIn is a networking tool that helps you discover inside connections to recommended job candidates, industry experts and business partners. It strengthens and extends your existing network of trusted contacts."

The keyword here is "tool." Like any other tool, it is only valuable to you if you use it properly. Hopefully, this lens will help you learn a few ways in which you can use this invaluable tool.

LinkedIn is NOT MySpace or Facebook. It is not a place where you will see vampires or zombies. It is not a place where you will pass adult beverages back and forth to your friends profiles. It is a professional place and you will need to present a professional image here if it is going to benefit you.

Linked in is not a CRM Solution or Contact Management System. The fact is that not all of your Contacts will be on LinkedIn. While there are over 34 million LinkedIn members is over 200 countries, the fact is there the majority of people are still not on LinkedIn. It just seems like everyone is on it.

LinkedIn is NOT a CRM Solution!

It has some similarities but will not meet your needs for CRM.

YouTube: What is LinkedIn?

What is LinkedIn?
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Top Reasons to Be On LinkedIn

  • Staying in Touch. If you are like me, you have probably been in contact and had relationships with hundreds or even thousands of professionals throughout your career. Think back 10 years or 15 years and you will likely think of many contacts that you have simply lost contact with. Imagine if you have been able to keep your name in front of these people all of this time. Imagine how many solid contacts you would have in your business network if you had not lost contact with 90+% of the people you work with over time. I commonly think of someone I used to work with and think how perfect they would be to handle a particular job that I may have, but I have no way to get up with them. I end up finding someone new and hiring them, when I could have easily passed the work on to my previous contact - it only I had not lost contact.
  • Provide References. Think about times when you may need a reference. It could be when attempting to get a new client or even a new job. Imagine if you could just give out a Link that would provide them with a Professional Resume that had referrals and recommendations that were written by others included on it. This could be a powerful sales tool. It could also be the difference maker as to whether or not you get that job you just interviewed for.
  • SEO for your Blog or Website. Since LinkedIn profiles tend to rank well in Google, having linked from your profile to your other websites or blogs can help their page rank as well. Make sure you have your options set to "Full View" so that Google can see your link when crawling LinkedIn.
  • To Search for References of Potential Employees. I broke this out from to provide references because when searching for references, there are so many more options. The obvious thing is to go to someones LinkedIn profile and read their references. Keep in mind that the only references that show up here are the ones that they approved. A bad reference will never see the light of day on their profile. For example, you can check references by using the search function and looking for employees that worked at the same Company at the same time as a potential employee.
  • To Learn What You are Getting Yourself In To. Imagine if you could really learn all the facts about a job before taking it. Wouldn't it be nice to know that the nice man that interviewed you is a total @ss once you take the job and begin working for him? Wouldn't it be nice to know that the job you are interviewing for that has so much potential and room for upward mobility is really a deadend job that presents nothing more than a paycheck and lost time?
    With the search functionality, you can search for references on your potential boss. You can also find people who had held the job before you by searching on the job title. Now you have access to the real people with the real answers. Also, asking former employees of a Company may get you good information about the drawbacks of working there. Current employees are much more unlikely to criticize their employer because they want to believe that they are working for an ethical and respectable company. In other words, they are sometimes blind to the facts. Of course, former employees may have an unjustified axe to grind because they themselves were the problem, so take everything with a grain of salt. It is best to get more than one reference anyway.
  • Learn About Potential Employers or Clients. We have all been told in the past to research the Company before we go to interview for a job or try to sell them something. Both of these tasks are difficult if you go in to the meeting showing that you did not even take enough interest in the Company to do 10 minutes of Internet research. Now you can go a step farther. Before going on the next sales call, look the person you are meeting with up on LinkedIn. You can find a great deal of information from his or her profile. What school did he/she go to? What are his hobbies? What kind of connections can you make to help make a connection with the individual?
  • Find somone needing your services TODAY! You can ask all sorts of questions within the LinkedIn Answers function. I have seen people requesting referrals looking for someone to help them. For instance, I have seen "Looking for a CPA in Charlotte." Well, as a CPA in Charlotte, it doesn't take a genius to say that I should respond to that question. These request for referrals come from all types of industries and professions, you just need to seek them out.
  • Get quotes and opinions from professionals in a particular field for use in your article, blog post, or research paper. Go pose a question in the group, and easily get responses to your questions. This is much easier than emailing or calling.
  • Getting publicity in articles, blog post, or research papers. This is the other end of the above. Instead of asking questions, answer them. Let others use you in their articles and blog post. Most of the time, you will get a free backlink in return!
  • Establish yourself as an expert. By answering questions within LinkedIn Answers, you can establish yourself as an expert on the topics you are good at. As a LinkedIn Expert, you will receive more exposure and credibility when someone is looking for a professional in your field.
  • Find Events. Use LinkedIn Events to find conferences, workshops and other types of events that would be useful to you, based on your professional profile. You can also see who else within your network is attending!
  • Promote Your Event. LinkedIn Events can promote your event to potential attendees based on their profile information. It will also add the events to your professional profile so that others can see that you have presented at conferences or events.
  • Keep an eye on your competitors. LinkedIn, especially the Job Boards, are a great way to monitor what your competitors are doing. Are they cutting back? Are they expanding? Are they creating new strategic positions?
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Your Resume - aka Your LinkedIn Profile

One of the coolest things about LinkedIn is the ability to have an up to date "resume" available online for anyone interested - potential customers, potential employers or even suppliers. Everyone wants to know who they are doing business with and this provides an easy way for people to check you out.

LinkedIn differs from other Social Networking platforms in that it is much more professional than the others - it is truly a network of people who are networking for business reasons. As such, you will not find the vampires and zombies that are prevalent in other platforms such as MySpace and Facebook.

You need to make sure that you make your profile is complete, accurate and easy to find. Make sure you optimize your profile as much as possible for search times. Make sure you put the schools you went to - both the full name and the abbreviation. You don't know what search terms someone may be searching with. Also, be as complete as possible with your knowledge, skills, and achievements. Of course, when writing your profile so that the search engines will find you, it is important to write it so that the person reading it will be impressed. Make sure not to add a bunch of garbage just for the search robots benefit that will turn off human readers. For a great post on Upgrading your profile, read Guy Kawasaki's "LinkedIn Profile Extreme Makeover." There is a link to this post in the Links below.
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Your LinkedIn Settings

When signing up for LinkedIn, there are a few setting that you want to make sure that you have right. I am not going to walk you through every mouse click like some sites do. I think most of us can figure it out. It just isn't that difficult. I will give you a few less obvious pointers.

First of all, do not sign up with an email address that you do not own. If you do not have a personal email address, get one from Gmail or Yahoo! In the event that you lose your job, your employer technically owns your account and you may lose access to it. The account ownership is tied to the email account! It is allright to list your employers email, in fact you should add it there. Just do not list is at your primary email. It should always be a secondary email so that you can change it if needed.

There are several account types. Currently, I still have the free account with no plans to upgrade. I recommend that you start with the free one too. As you gain more experience and use LinkedIn more and more, you may find that you benefit from one of the pay plans.

Be sure to select your vanity URL. If it is available, I recommend using your first and last name. This will make you easier to find by the search engines. If someone types in my name, Chad Bordeaux, into Google, I want to make it easy for them to find my profile. If it is not available, try something similar that will be easy to find.

Use Personal Email Address

Do not signup for LinkedIn with a Company email address. If you lose your job, your Company will have the rights to your profile since they own your email address! If you don't have one, get a freebie from GMail or Yahoo!

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LinkedIn Connections

The ability to connect with others is the backbone of LinkedIn.

Fairly soon after signing up, you will have to determine your philosophy on connections. There are basically two schools of thought, Closed Networking and Open Networking.

Closed Networkers typically only accept connections from people that they know. There are of course, also degrees of this. Do you only accept connections from people that are very close to you or do you accept connections from people who you know, but only vaguely. I believe this is where most people fall - it just depends on what degree. Depending on the way you use the tool, it may be more meaningful to have a network of individuals that you personally know and trust than to have a massive list of people that you do not know.

Open Networkers, also called LIONS (LinkedIn Open Networkers), connect with anyone and everyone they can. The argument for this is that you will have the ability to search on and/or interact with a large number of contacts. This could be very useful to recruiters and people who want a lot of contacts but do not necessarily need to know each one personally - at first.

Another dimension related to contacts is Degrees of Seperation. Whenever you add someone as a contact, they are contected to you to the 1st Degree. Also, and one that they are connected to, is now connected to you to the 2nd Degree. Lastly, all of your 2nd Degree people are contacted to you to the 3rd Degree. When you search for someone within the LinkedIn search, it will pull up people that are within these first 3 degrees first.

A primary reason to grow your LinkedIn network is search capabilities. You can find people who know people that you know. When doing a search in LinkedIn, you can see people in your network (to the 3rd degree) as well as people that are in your groups (see LinkedIn Groups below). One of the neat things about LinkedIn is the ability to see how to get introduced to someone based on your connections.

Connecting Tip

When attempting to connect with someone, edit the default invitation to make it more personal. No one likes getting the canned message. The canned message says "I want to connect to your connections but I do not care enough about you to send you a personalized message."

USE CAUTION!

Don't go adding a bunch of strangers. When someone gets an invite to connect, they have the option to say that they do not know you. If you get five of those against you, LinkedIn may kill your account!

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LinkedIn Recommendations

One of the coolest things related to your online profile/resume is that you have the ability to get recommendations from others right there on your profile. This makes it easy to establish yourself as someone who is competent and trustworthy.

How do you get recommendations? Well, the easiest way is to provide recommendations for others. Another way, is to simply ask. If you wouldn't hesitate to ask a former boss to recommend you to another employer via a letter, you shouldn't hesitate to ask for a LinkedIn recommendation. Assuming they are signed up on LinkedIn, it is actually easier than writing a letter.

Oh, one more thing, when writing a recommendation try to be specific as to why the person is "great" rather than vague.

Giving Recommendations on LinkedIn - YouTube Video

Giving Recommendations Using Linkedin by Martin Brossman
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LinkedIn Answers

I totally ignored LinkedIn Answers for the longest time. After finally going in there and using it, I have become a big fan.

LinkedIn Answers allows users to enter questions that they want answered and other users answer these questions. Unlike Yahoo! Answers or some of the other Q&A platforms online, LinkedIn Answers revolves around business related questions.

The questions/answers are broken down into Categories and Subcategories so that you may quickly go to areas in which you have knowledge to answer queries - or quickly go to areas in which you have questions.

Why should you answer these questions? To make connections, of course! You will be able to connect with people via LinkedIn Answers by answering their queries and presenting yourself as knowledgable within your field. Often times, these connections could result in clients - either directly or indirectly.

Another neat feature of Answers is that whenever someone ask a question, they choose the "best" answers when they are done. After you accumulate enough "best" answers, LinkedIn gives you "expert" status in that particular topic. This "expert" status is another way to help establish yourself as a professional.

Don't SPAM

Don't ask questions that are obviously there for self-promotion. Also, don't ask questions, and request users to go to your website to provide the answers. Both of these items come off as Spammy and will do you more harm than good. People hate all kinds of SPAM - except perhaps the canned meat.

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Using LinkedIn for Employment

One of the most widely utilized uses of LinkedIn is for employment purposes - both by job seekers as well as recruiters. This makes sense, because it is after all an online resume. One can easily find the talent that they are looking for and even find references for that talent at their fingertips.

LinkedIn also dedicates a portion of the website called Jobs. Keeping with the LinkedIn spirit, you are able to see any relation that you may already have to the jobs posted. For instance, if a 3rd Degree contact post a job, you will know exactly who to talk to in order to get your foot in the door. This can be a massive advantage when compared to just blindly sending a resume in the mail.

LinkedIn for Recruiters - YouTube

How to find the right job candidate on LinkedIn
by LinkedInMarketing | video info

4 ratings | 5,426 views
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LinkedIn Groups

LinkedIn Groups are an excellent way to connect with other people with similar occupations or interest. There are around 100,000 groups on LinkedIn and there are certainly several that would be beneficial for you to join.

My general rule of thumb is to join as many groups that I find that relate to me. The advantage to joining more groups is that it increases your searchable network. While these people will not be listed as connections, you will see their information when doing a search. You will also see how you are connected.

Groups is another "forum" where you can ask questions similar to those found in LinkedIn Answers; however, they are only visible to the group members. Because the group is targeted to individuals who want to be a member based on the topic of the group, you can better target your connections. Again, remember that SPAM type post should not be posted. Make sure you are adding value and substance to the group itself, not just posting your business information in hopes of acquiring a customer. Most people will see right through this, and it will hurt you more than it will help you.

One last point on LinkedIn Groups is how they appear on your profile. I recommend selecting a handful of groups to show on your profile. These should be the ones that best show off your "resume." On all the others, select that you do not wish for it to show on your profile. This may also be a good idea for any political groups that you may join.
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LinkedIn Companies

LinkedIn currently allows you to search for companies that are within your network. This can be of great use to search out people who work at the Company and determine a strategy to network your way inside the Company - either as an employee or as a vendor.

Currently, you can not add your Company which is an issue because the only companies that are in the database are those that LinkedIn gets from a service called Capital IQ - which misses a lot of companies. For instance, I used to run a Company called The Bordeaux Group, LLC. When I enter it as a Company I used to work for, it pulls in data from a completely different company with the same name and tries to connect me with their network.

There is also a Service Provider directory, in which anyone can get listed because it is not connected with a database, such as Capital IQ. If you provide a service, you should strive to get listed in the Service Provider directory to make it easy for those looking for your service to find you.

Additional Resources on LinkedIn

LinkedIn help, to get the most out of LinkedIn for professionals and for your career.
The Official Blog of the book "I'm on LinkedIn -- Now What???" This is one of the most comprehensive resources on LinkedIn online. It contains many many tips and tricks on how to be successful on LinkedIn.
LinkedIn Profile Extreme Makeover from Guy Kawasaki
Guy Kawasaki shows you the changes that he made to his LinkedIn profile and give you ideas on how to fix yours.
Linked Intelligence
The unofficial source for all things LinkedIn
How to use LinkedIn to make more sales
Gavin Ingham's Blog Post will help you understand exactly how to use LinkedIn to get more sales.
LinkedIn
I guess the link list wouldn't be complete without a link to the actual LinkedIn site itself.
Important!

Build a Meaningful LinkedIn Network!

Tips for Building a Meaningful LinkedIn Network

Building a meaningful network is one of the most important things you will need to do in order to make good use out of LinkedIn. You want to be able to give potential clients and business partners a place to learn more about you! Make it easy for them to connect with you on LinkedIn.

Add your LinkedIn URL to any blogs or business profiles that you may have on your own website

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Reader Feedback

If you made it this far, I want to thank you for reading as much as you did. I know this was a long lens. If you find anything that I left out or have any other comments on how I can improve this lens, please let me know!

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cbordeaux

Chad is a Husband, Father, Certified Public Accountant, Certified Fraud Examiner, Small Business Guru, Tax Geek, Fisherman and Ninja. Chad resides in... more »

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