Manager Tools Fan Club
Ranked #760 in Business & Work, #38,865 overall
Your Gateway to Becoming a More Effective Manager
This is an unofficial fan club. We have no affiliation with Manager Tools, except as satisfied listeners. This lens serves to orient newcomers and point managers to resources available on manager-tools.com, as well as to provide some color commentary and background about the show and its hosts.
How to Get the Most out of Manager Tools
Levels of Engagement
1. Weekly Podcasts - Free weekly podcasts on a variety of topics available via RSS or iTunes. Each cast typically runs about 30 minutes, with longer topics split into two or more episodes. Mike is the program host, with Mark Horstman presenting the material, although sometimes they have switched roles. Each program has actionable points for the manager to apply and often build on concepts from previous podcasts.
2. Registered Member Podcast & Discussion Forums - Registered members receive access to the program's active bulletin boards, called the discussion forums. Registration is free.
3. Premium Content - For an annual subscription fee, one can be licensed to receive access to an RSS feed of transcripts and PowerPoint slides that accompany the podcasts. In addition, individual licensees are periodically invited toConference Calls in which Mike and Mark answer questions submitted to them. Furthermore, licensees get access to the "Interview Creation Tool," which helps amanager create a complete intervew, ready to be printed, with tips on analysis all in about 30 minutes. The annual subscription is currently $180. There is also series on interviewing skills that is available for a fee.
4. Resume Review Service -- Send in your resume and get a detailed critique. The cost is currently $100. In order to avoid wasting your money, listen to the "Your Resume Stinks" podcast first. There is also an excellent "Resume Workbook" available that summarizes recommendations from various resume podcasts and provides clear examples of best practices for each section of your resume.
5. Conferences - Generally limited to 100 participants, Manager Tools' conferences give hands-on training on the "management trinity," communication skills and other management skills. The conferences are held in various cities in the U.S. and abroad throughout the year.
6. Consulting Services - The podcast has never been a commercial for consulting services. Such services are generally only alluded to during the podcasts, but you can contact Mike and Mark using the contact options under the About tab of the Web site to learn more.
Recent Podcasts
Fetching RSS feed... please stand byMore about Mark & Mike
Co-founders and hosts of the weekly podcast

Interview with Mark Horstman on the Struggling Entrepreneur Podcast - "In this interview, you will see why his co-host- as well as other authority figures and leaders in the area of Management consulting-refer to Mark as the next "Peter Drucker" when it comes to insight and vision for Management. Besides Mark's story of success and his recommendations to those who wish to become entrepreneurs, we included a spontaneous application of one of the key tools described in Mark's podcasts-namely, the Feedback Model."
Bradcast Interview with Michael Auzenne - "Business advice, management consulting and personal coaching topics have been flogged to near extinction in various books, courses and schools. Despite this, Auzenne and Horstman routinely provide fresh conversational insight on these topics. You won't agree with everything these guys say on Manager Tools but more often than not you will find yourself realizing that they have developed a conversational mentoring approach that makes you feel like you're there asking for help at Mark's office door."
Podcast 411 Interview with Michael Auzenne - Where Mike reveals that his first computer was a Commodore VIC-20 with total of 7K memory, as well as a list of podcasts that he currently listens to.
Mark's Equipment & Book Reviews on Amazon.com - Mark's a gadget guy, so you might enjoy these reviews of electronic accessories.
Mike's Book Wish List on Amazon.com - Remember, Mike managed restaurants at one time, so you'll find some unique, non-management books on this list too.
Mark Horstman LinkedIn Profile - Mark's public profile.
Michael Auzenne LinkedIn Profile - Mike's public profile.
The Show about Us - A podcast about Mark & Mike's background and their goals in founding Manager Tools (July 2005).
Other staff you will hear mentioned on the podcast include Michael Swenson, who helps present some of the conferences, and Wendii Lord, a former recruiter who is based in the UK.
Network with Other Manager Tools Fans
Social networking options beyond the discussion forums and conferences.
Join the LinkedIn.com group - If you're a member of Linkedin.com, consider joining the Manager Tools linkedin group. Besides being able to see those cute little thumbnails of other listeners, you'll also get Manger Tool's neat litte oganizational chart icon on your profile listing.
Become a Fan on Facebook.com - You can also conect with fellow managers and conference attendees, check upcoming MT events and view testimonial videos on Manager Tool's Facebook Page. Click "Like" in the upper section of the page.Also visit the "Meet-Ups" section of the discussion forums on manager-tools.com.
If you're totally addicted to Manager Tools and want to be updated as soon as a postcast is uploaded, consider following Manger Tools on Twitter (since good managers shouldn't be allowing Twitter interupt them for "unimportant" things).
Following Manager Tools on Twitter
We also recommend @mahorstman, @mauzenne & @wendii

- managertools
- aka managertools
- 4,374 followers
- 3 following
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- Manager Tools is now back on @StitcherRadio ... Sorry for our short absence!
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- Back-to-back hour long meetings? Ugh. There's a better way! Latest @managertools podcast - http://t.co/DbtibiLB
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- One way to get better at evaluating interview answers is to probe decisions. How? @managertools podcast - http://t.co/BAMcj4GS
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- Turn down an offer, maintain relationship and get another offer from them later. How? Latest @careertools podcast: http://t.co/37cc0UUD
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- @LearningLinda The feedback model works GREAT with kids (we use it all the time). Don't try it on your spouse though! Not so good. :-)
The Manager Tools' Blog
The latest posts on the Manager Tools' blog
Fetching RSS feed... please stand byManager Tools on YouTube
Axioms and Quotes
Great sayings and quotes you've heard on Manager Tools.
If it's stupid but it works, it's not stupid. - The Second Rule of the Army
The things that get measured are the things that get done - A great insight from author Michael LeBouef.
Putting personal preferences ahead of organizational effectiveness - What many managers do when ignoring good advice or best practices (See also Galatically Stupid).
You can't manage time - We all get 24 hours per day; you can't change that. You can only manage priorites and behavior.
Typing is easy. Writing is hard. Good writing is harder than nuclear physics. - A good reminder of the importance of clear, concise writing for managers.
A decision is a choice, plus the plan to implement it - From Drucker, of course.
Race, Don't Chase - The proper approach to cost cutting in an economic downturn (See podcasts by same title).
Eat your own dog food - In other words, follow your own (hard) advice.
Good judgement comes from experience and experience comes from bad judgement. - Listen to good advice. Don't make the mistakes I made.
Change when you want to, not when you have to. - Horstman's first law of job changing.
Go slow to go fast - For best results, don't rush people processes on the front end, such as in meetings.
Bloom where you're planted - This is not an axiom, it's a sentimental saying ripped from a Halmark card. We just threw it in here to make sure you were paying attention.
Never attribute to malice that which can be adequately explained by stupidity - Generally attributed to Robert Hanlon and known as Hanlon's Razor. Sometimes, and likely less accurately attributed to Napoleon in the form "N'attribuez jamais a la malice ce que l'incompetence explique." The English version coined by Sir Bernard Ingham is more colloquial, "Cock-up before conspiracy."
Galatically Stupid - This is about as dumb as you can get, one step less stupid is "monumentally not effective." From Tom Cruise's character in the movie, "A Few Good Men."
You'd complain if they hung you with a new rope - If you're going to argue about something, argue about something you can have an impact on.
If wishes were horses, beggers would ride - A manager must deal with reality.
Never prohibit what you cannot prevent - Attributed to Napoleon.
The McGuire Hump of the Horstman Curve - The Horstman Curve is the sometimes painful and always difficult process of making positive changes in our lives or management skills (diets & implementing feedback are examples, respectively). The McGuire Hump is the apex of that difficult climb, named in honor of client Dan McGuire.
Your commitments are writing checks your behavior can't cash - Your commitments are important. You can't do well long-term if you don't meet your commitments. A play on a quote from the movie Top Gun.
The higher up the flag pole, the more your butt is exposed - Executives have more organizational risk than individuals at lower levels of the company.
Steel cage death match meeting - The meeting at which employees to be laid off are determined.
You're entitled to an honest answer to any question to which you're entitled an answer - Some things are confidential. You won't always get the answers to all your questions, nor should you.
Horstman-Christman Rule - If it's important to you and you do it rarely, you're not going to be very good at it. Often applied to interviewing.
Everybody has a plan until they get hit - True literally in boxing, figuratively in management.
Hope is not a strategy - Get to work creating a real plan.
Inch-by- inch it's a cinch; Yard by hard, it's hard - Break big jobs down into managable pieces.
In the land of the blind, the one-eyed man is king - Being just a bit better than the crowd can get you ahead.
Great people talk about ideas, most people talk about things and people who are ineffective talk about other people -- Don't talk about other people.
Nothing is often a good thing to say, and always a clever thing to say - In other words, a closed mouth gathers no foot (or fist).
Walt's Rule - Spend most of your time on the most likely stuff. You might be wrong every once in a while, but you'll save a lot of time, a lot of the time. Derived from a calculus trick by Mark's brother Walt Horstman.
Add an Axiom
What are your favorite quotes you've heard on Manager Tools?
Let us know your favorite axioms that you've heard on Manager Tools. Include the podcast title and date so we can get the wording exact because you know what a stickler for details these guys can be.
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J
Aug 24, 2011 @ 7:47 am | delete
- Avoiding failure is not the same as seeking success. Horstman has said this a number of times on some podcasts. It's the Horstman version of the poker saying "Fortune favors the bold."
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Jeremy
Mar 8, 2011 @ 1:08 am | delete
- Good judgement comes from experience and experience comes from bad judgement. - Listen to good advice. Don't make the mistakes I made.
Doesn't this also mean: "Learn from your mistakes?"
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KC52
Aug 31, 2009 @ 8:56 pm | delete
- One I return to over and over is, "How you feel is your fault."
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Mark Horstman
Feb 25, 2009 @ 9:24 pm | delete
- What a great site! Warren, we owe you one!
And for those of you dying to know: the FIRST rule of the Army is, "You are not Superman."
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Ricky Phillips
Feb 24, 2009 @ 3:33 am | delete
- The best one i've ever seen is "Be the change you want to see".
I saw this written on a billboard and it played on my mind for days until i figured out what it meant.
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A Whole Book on Axioms
Axiom: Powerful Leadership Proverbs by Bill Hybels
Axiom: Powerful Leadership Proverbs
Amazon Price: $8.50 (as of 02/14/2012)![]()
Hybels is pastor of Willow Creek Community Church in Illinois, founder of the Willow Creek Leadership Summit and the best-selling author of more than 20 books including Courageous Leadership. Read a bio and view an introductory video clip about Bill Hybels.
The Effective Manager by Mark Horstman
The once and future book by Manager Tools co-founder Mark horstman
The Effective Manager is the working title of an long anticipated book by Manager Tool's co-founder Mark Horstman. The manuscript is completed with publication anticipated in the first quarter of 2012. There will be an opportunity to obtain signed copies. The Effective Executive by Drucker
Probablly the most referenced book on Manager Tools.
The Effective Executive
Amazon Price: $6.00 (as of 02/14/2012)![]()
An effective executive has the ability to "get the right things done," according to Drucker. This involves both doing certain things well and avoiding what is unproductive.
In this, the most frequently quoted management book on the Manager Tools podcast, Peter Drucker identifies five practices essential to business effectiveness. Start your management library here.
Recommended Management Books
Books you've heard mentioned on the podcast and in the forums
Sir Richard Steele said, "Reading is to the mind what exercise is to the body." Becoming a life-long learner of management is certainly a Manager Tools emphasis. The definitive source for books recommended by manager tools can be found at www.manager-tools.com/favorite, and a section of the forums is devoted to "Our (and Your) Favorite Books."
For tips on developing a professional reading plan, we recommend this lensmaster's article on the subject, "Discovering a Key Strategy for Personal & Career Development" for your consideration.
Click on any title below to read full reviews and find new or used copies on Amazon.com. Plus, you can vote for your favorites by using the up and down arrows. Add your own books that you've heard mentioned on the podcast or in the forums by clicking the "Add to This List" button at the bottom.
First, Break All the Rules: What the World's Greatest Managers Do Differently by Marcus Buckingham, Curt Coffman
The greatest managers in the world seem to have li more...2 points
Good to Great: Why Some Companies Make the Leap... and Others Don't by Jim Collins
The Challenge Built to Last, the defining management more...1 point
The Five Dysfunctions of a Team: A Leadership Fable by Patrick M. Lencioni
In The Five Dysfunctions of a Team Patrick Lencioni more...1 point
Management: Tasks, Responsibilities, Practices by Peter F. Drucker
Management is an organized body of knowledge. "This more...1 point
The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials) by Peter Ferdinand Drucker
What makes an effective executive? The measure of more...1 point
Getting Things Done: The Art of Stress-Free Productivity by David Allen
In today's world, yesterday's methods just don't work. more...1 point
The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner by Peggy Klaus
What's the hard truth? Soft skills get little respect more...1 point
Small Unit Leadership: A Commonsense Approach by Dandridge M. Malone
Required reading for all present and future leader more...0 points
The World Is Flat 3.0: A Brief History of the Twenty-first Century by Thomas L. Friedman
 A New Edition of the Phenomenal #1 Bestseller "One more...0 points
Influence: Science and Practice (4th Edition) by Robert B. Cialdini
Influence: Science and Practice is an examination more...0 points
Managing With Power: Politics and Influence in Organizations by Jeffrey Pfeffer
Although much as been written about how to make be more...0 points
Rites of Passage at $100,000 to $1 Million+: Your Insider's Lifetime Guide to Executive Job-Changing and Faster Career Progress in the 21st Century by John Lucht
Unrevised since 1993, this #1 bestseller in its fi more...0 points
The Human Equation: Building Profits by Putting People First by Jeffrey Pfeffer
Why is common sense so uncommon when it comes to m more...0 points
Winning Em' Over by Jay A. Conger
A historic shift is occurring in the nature of management. more...0 points
Say It With Charts: The Executive's Guide to Visual Communication by Gene Zelazny
Step-by-step guide to creating compelling, memorable more...0 points
Say It with Presentations: How to Design and Deliver Successful Business Presentations by Gene Zelazny
Organize a powerful, effective business presentation more...0 points
The 7 Habits of Highly Effective People by Stephen R. Covey
In The 7 Habits of Highly Effective People, author more...0 points
How to Read a Book (A Touchstone book) by Mortimer J. Adler, Charles Van Doren
How to Read a Book, originally published in 1940, has more...0 points
Presentation Zen: Simple Ideas on Presentation Design and Delivery (Voices That Matter) by Garr Reynolds
Presentation designer and internationally acclaime more...0 points
A Short History of Nearly Everything by Bill Bryson
Bill Bryson is one of the world's most beloved and more...0 points
Other Mangement Resources
Stuff other than books
Association as one of the 50 greatest thinkers and leaders who have influenced the field of management over the past 80 years, Marshall Goldsmith's Web site is filled with two hundred of his articles, interviews, columns and videos, as well as links to his 20+ books.
DISC Personality Profile System (Wikipedia entry) - Understanding people's personalities and adapting your approach to better communicate with them is the benefit of using the DISC personality profile system. Self assessment tools are available for purchase on the Manager Tools site, as well as podcasts on each of the four types: Dominance, Influence, Steadiness and Conscientiousness, and a DiSC summary sheet and tips on how to use the DISC system to be more effective every day.
Tools for Effectiveness from the Drucker Institute at Claremont Graduate University - A structured set of Interviews and articles to make yourself and your organization more effective.
Understanding Personalities
Learn more about the DISC personality profile through this children's book.
The Treasure Tree: Helping Kids Understand Their Personality
Amazon Price: $9.59 (as of 02/14/2012)![]()
Used Price: $2.99
This children's book help you understand and appreciate the personalities in your department since it is based on the DISC personality profile system. This is a non-treatening way to introduce the DISC system to your collegues, and your children will love it too! Oops: You might need a copy for home and one to circulate at work.
Horstman's Laws
Mark has developed a list of ten management principles referred to repeatedly on the podcast as "Horstman's Laws." You can download the first eight of Horstman's Laws as a nicely formated PDF file from the Manager Tools web site. An additional "hidden law" is "Relationships Matter."We've never heard mention of any "Auzenne's Laws," but clearly there should be some, and they should include things about the penalty for getting on soapboxes and such.
Books Managers Read to Their Children
Extracurricular reading that your children will love
Career Tools
The companion podcast from the same guys that brought you Manager Tools.
View the Career Tools podcasts, grab the RSS feed and see the premium content options, including a series on interviewing skills.
Mark Horstman on Careers & Interviewing
Review Mark's PowerPoint slides from career presentatations at The Kellogg School of Managment:
How To Prepare (More Effectively) For Your Interviews.
How To Get The Offers You Want
Networking Techniques You Can Use
Mark on Interviewing
In this video clip, Mark explains the things to remember in order to be a step ahead of others interviewing for the position (Admittedly, Mark's not as handsome in this video as he looks on the podcast).
Visit the Manager Tools web site for information about premium services such as the video series on interviewing and the resume review service.
Your Comments, Corrections and Feeback
We even post negative feedback if you use the Feedback Model !
Let us know your thoughts. Comments, corrections and feedback welcome. If referring to a specific podcast, please include the name and air date.
Before you go, please consider rating this lens, bookmarking it, or sharing it with a friend. Links for all that stuff is at the top of the page. Thanks!
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Obscure_Treasures Aug 7, 2010 @ 10:17 am | delete
- Great Lens! So glad I found you! Might share some of your info on my Blog too!
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TimKessler Nov 15, 2008 @ 12:36 pm | delete
- Hi Warren,
Great lens. I love the axioms. Lensrolled it to my Sample Resume Cover Letter lens.
Tim
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IT_risks
Nov 8, 2008 @ 8:03 pm | delete
- What a great lens! You've got a ton of great resources and information here. I'd love for you to drop by my lensand say hi when you have the chance.
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LauraSchofield
Nov 6, 2008 @ 7:37 am | delete
- I love the axioms and Horstman's Laws. I've always thought the job of 'parent' is interchangeable with the professional role of 'manager'. I've found a few nuggets here I can apply to running our household. Thanks.
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Matt Kirk
Nov 5, 2008 @ 2:30 pm | delete
- Warren, when you go to the trouble to create this and make it both friendly and true to the spirit of MT, here's what happens. I feel good that someone else enjoys MT the way I do, I am impressed with your skill and effort and if I am ever asked to recommend someone in the Healthcare marketing field, your name is the only one I could give. Thanks for doing this.
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