Manager Tools Fan Club

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Ranked #3,637 in Business, #67,841 overall

Your Gateway to Becoming a More Effective Manager

"Manager Tools" is a free podcast and Web site focusing on the practical aspects of becoming a better manager. Hosted by consultants Mark Horstman and Michael Auzenne, Manager Tools is argueably the best business podcast on the Internet, having won numerous awards and consistently ranking at the top of business podcasts on sites like PodcastAlley.com.

This is an unofficial fan club. We have no affiliation with Manager Tools, except as satisfied listeners. This lens serves to orient newcomers and point managers to resources available on manager-tools.com, as well as to provide some color commentary and background about the show and its hosts.

How to Get the Most out of Manager Tools 

Levels of Engagement

Manager Tools offers lots of FREE material, as well as other valuable training and services for reasonable cost.

1. Weekly Podcasts - Free weekly podcasts on a variety of topics available via RSS or iTunes. Each cast typically runs about 30 minutes, with longer topics split into two or more episodes. Mike is the program host, with Mark Horstman presenting the material, although sometimes they have switched roles. Each program has actionable points for the manager to apply and often build on concepts from previous podcasts.

2. Audio Blog - A relatively new feature, this podcast provides commentary on current topics by Mike and Mark.

3. Registered Member Podcast & Discussion Forums - Registered members receive access to an extra podcast each month as well as the program's active bulletin boards, called the discussion forums. Registration is free.

4. Premium Content - For an annual subscription fee, premium members receive access to an RSS feed of transcripts and PowerPoint slides that accompany the weekly and monthly podcasts. The annual subscription is currently $180. There is also series on interviewing skills that is available for a fee.

5. Resume Review Service -- Send in your resume and get a detailed critique. The cost is currently $100. In order to avoid wasting your money, listen to the "Your Resume Stinks" podcast first.

6. Conferences - Generally limited to 100 participants, Manager Tools' conferences give hands-on training on the "management trinity" and other management skills. The conferences are held in various cities in the U.S. throughout the year, and periodically some European locations.

7. Consulting Services - Unfortunately, these services are not well documented on the Manager Tools website and generally only alluded to during the podcasts, but you can contact Mike and Mark using the contact options under the About tab of the Web site.

Recent Podcasts 

Pull the RSS feed from the options listed at the bottom of the left navigation on the Manager Tools home page.

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More about Mark & Mike 

Co-founders and hosts of the weekly podcast

Mark Horstman & Michael Auzeene

Interview with Mark Horstman on the Struggling Entrepreneur Podcast - "In this interview, you will see why his co-host- as well as other authority figures and leaders in the area of Management consulting-refer to Mark as the next "Peter Drucker" when it comes to insight and vision for Management. Besides Mark's story of success and his recommendations to those who wish to become entrepreneurs, we included a spontaneous application of one of the key tools described in Mark's podcasts-namely, the Feedback Model."

Bradcast Interview with Michael Auzenne - "Business advice, management consulting and personal coaching topics have been flogged to near extinction in various books, courses and schools. Despite this, Auzenne and Horstman routinely provide fresh conversational insight on these topics. You won't agree with everything these guys say on Manager Tools but more often than not you will find yourself realizing that they have developed a conversational mentoring approach that makes you feel like you're there asking for help at Mark's office door."

Podcast 411 Interview with Michael Auzenne - Where Mike reveals that his first computer was a Commodore VIC-20 with total of 7K memory, as well as a list of podcasts that he currently listens to.

Mark's Equipment & Book Reviews on Amazon.com - Mark's a gadget guy, so you might enjoy these reviews of electronic accessories.

Mike's Book Wish List on Amazon.com - Remember, Mike managed restaurants at one time, so you'll find some unique, non-management books on this list too.

Mark Horstman LinkedIn Profile - Mark's public profile.

Michael Auzenne LinkedIn Profile - Mike's public profile.

The Show about Us - A podcast about Mark & Mike's background and their goals in founding Manager Tools (July 2005).

Network with Other Manager Tools Fans 

Social networking options beyond the discussion forums and conferences.

Image TitleJoin the LinkedIn.com group - If you're a member of Linkedin.com, consider joining the Manager Tools linkedin group. Besides being able to see those cute little thumbnails of other listeners, you'll also get Manger Tool's neat litte oganizational chart icon on your profile listing.

Image TitleBecome a Fan on Facebook.com - You can also conect with fellow managers and conference attendees, check upcoming MT events and view testimonial videos on Manager Tool's Facebook Page. Select "become a fan" in the upper right of the page.

Also visit the "Meet-Ups" section of the discussion forums on manager-tools.com.

If you're totally addicted to Manager Tools and want to be updated as soon as a postcast is uploaded, consider following Manger Tools on Twitter (since good managers shouldn't be allowing Twitter interupt them for "unimportant" things).

The Manager Tools' Blog 

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Manager Tools on Flickr 

Your fan photos from conferences and other events with Mike and Mark:

Mike Auzenne by CC Chapman

The Manager Tools by livlab

John Wall, Me, Mike Auzenne, Jeff Roberts by ronploof

Jon Wall (themshow.com), Ron (griddlecakes.com), Mike (manager-tools.com) and Je...

Business Manager Tools by geeknews

BusinessManager ToolsMichael AuzenneTrophy Sponsored by: Podcast Connect

Mark Horstman with Michael Auzenne on Phone by makeitgreat

While enjoying some pizza with Mark Horstman, we called up his partner-in-crime ...

Jason with Mike & Mark from Manager Tools by thewyckoffs

Conclusion by livlab

Freak them out by livlab

100 people by livlab

IMG_0003 by GarySlinger

Manager Tools on YouTube 

Viisit on the Manager Tools' YouTube page, where you can favorite, comment or subscribe to new MT videos.

Horstman's First Law of Interviewing

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Horstman's Second Law of Interviewing

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Effective Manager Conference Testimonials 3

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Effective Manager Conference Testimonials 5

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Effective Manager Conference Testimonials 4

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Effective Manager Conference Testimonials 2

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Axioms and Quotes 

Great sayings and quotes you've heard on Manager Tools.

Axioms are "business proverbs" that condense learning and wisdom to nuggets that can be applied for future success. Here are some axioms and quotes that you've heard on Manager Tools:

If it's stupid but it works, it's not stupid. - The Second Rule of the Army

The things that get measured are the things that get done - A great insight from author Michael LeBouef.

Putting personal preferences ahead of organizational effectiveness - What many managers do when ignoring good advice or best practices (See also Galatically Stupid).

You can't manage time - We all get 24 hours per day; you can't change that. You can only manage priorites and behavior.

Typing is easy. Writing is hard. Good writing is harder than nuclear physics. - A good reminder of the importance of clear, concise writing for managers.

A decision is a choice, plus the plan to implement it - From Drucker, of course.

Race, Don't Chase - The proper approach to cost cutting in an economic downturn (See podcasts by same title).

Eat your own dog food - In other words, follow your own (hard) advice.

Good judgement comes from experience and experience comes from bad judgement. - Listen to good advice. Don't make the mistakes I made.

Change when you want to, not when you have to. - Horstman's first law of job changing.

Go slow to go fast - For best results, don't rush people processes on the front end, such as in meetings.

Bloom where you're planted - This is not an axiom, it's a sentimental saying ripped from a Halmark card. We just threw it in here to make sure you were paying attention.

Never attribute to malice that which can be adequately explained by stupidity - Generally attributed to Robert Hanlon and known as Hanlon's Razor. Sometimes, and likely less accurately attributed to Napoleon in the form "N'attribuez jamais a la malice ce que l'incompetence explique." The English version coined by Sir Bernard Ingham is more colloquial, "Cock-up before conspiracy."

Galatically Stupid - This is about as dumb as you can get, one step less stupid is "monumentally not effective."

You'd complain if they hung you with a new rope - If you're going to argue about something, argue about something you can have an impact on.

If wishes were horses, beggers would ride - A manager must deal with reality.

Never prohibit what you cannot prevent - Attributed to Napoleon.

The McGuire Hump of the Horstman Curve - The Horstman Curve is the sometimes painful and always difficult process of making positive changes in our lives or management skills (diets & implementing feedback are examples, respectively). The McGuire Hump is the apex of that difficult climb, named in honor of client Dan McGuire.

Your commitments are writing checks your behavior can't cash - Your commitments are important. You can't do well long-term if you don't meet your commitments. A play on a quote from the movie Top Gun.

Add an Axiom 

What are your favorite quotes you've heard on Manager Tools?

Let us know your favorite axioms that you've heard on Manager Tools. Include the podcast title and date so we can get the wording exact because you know what a stickler for details these guys can be.

Lensmaster

Mark Horstman wrote

What a great site! Warren, we owe you one!

And for those of you dying to know: the FIRST rule of the Army is, "You are not Superman."

Reply Posted February 25, 2009

Lensmaster

Ricky Phillips wrote

The best one i've ever seen is "Be the change you want to see".
I saw this written on a billboard and it played on my mind for days until i figured out what it meant.

Reply Posted February 24, 2009

A Whole Book on Axioms 

Axiom: Powerful Leadership Proverbs by Bill Hybels

This lensmaster recommends Bill Hybel's book for those who are interested more about how axioms can help us all become better managers.

Axiom: Powerful Leadership Proverbs

Amazon Price: $12.91 (as of 07/05/2009)Buy Now

Hybels is pastor of Willow Creek Community Church in Illinois, founder of the Willow Creek Leadership Summit and the best-selling author of more than 20 books including Courageous Leadership. Read a bio and view an introductory video clip about Bill Hybels.

The Effective Manager by Mark Horstman 

The once and future book by Manager Tools co-founder Mark horstman

The Effective Manager is the working title of an long anticipated book by Manager Tool's co-founder Mark Horstman. A draft manuscript is done and Mark is talking with editors and publishers, but a published book is not available yet. ( My wife is also an unpublished author, so this lensmaster can attest that getting published is more difficult than one might think!). Mark makes fairly regular updates on the book's progress on a threads in the discussion forums. Bottom line: hopefully soon.

The Effective Executive by Drucker 

Probablly the most referenced book on Manager Tools.

The Effective Executive

Amazon Price: (as of 07/05/2009)Buy Now

An effective executive has the ability to "get the right things done," according to Drucker. This involves both doing certain things well and avoiding what is unproductive.

In this, the most frequently quoted management book on the Manager Tools podcast, Peter Drucker identifies five practices essential to business effectiveness. Start your management library here.

Recommended Management Books 

Books you've heard mentioned on the podcast and in the forums

Sir Richard Steele said, "Reading is to the mind what exercise is to the body." Becoming a life-long learner of management is certainly a Manager Tools emphasis. The definitive source for books recommended by manager tools can be found at www.manager-tools.com/favorite, and a section of the forums is devoted to "Our (and Your) Favorite Books."

For tips on developing a professional reading plan, we recommend this lensmaster's article on the subject, "Discovering a Key Strategy for Personal & Career Development" for your consideration.

Click on any title below to read full reviews and find new or used copies on Amazon.com. Plus, you can vote for your favorites by using the up and down arrows. Add your own books that you've heard mentioned on the podcast or in the forums by clicking the "Add to This List" button at the bottom.

First, Break All the Rules: What the World's Greatest Managers Do Differently by Marcus Buckingham, Curt Coffman

First, Break All the Rules: What the World's Greatest Managers Do Differently by Marcus Buckingham, Curt Coffman

The greatest managers in the world seem to have li more...2 points

Good to Great: Why Some Companies Make the Leap... and Others Don't by Jim Collins

Good to Great: Why Some Companies Make the Leap... and Others Don't by Jim Collins

The Challenge Built to Last, the defining manageme more...1 point

The Five Dysfunctions of a Team: A Leadership Fable by Patrick M. Lencioni

The Five Dysfunctions of a Team: A Leadership Fable by Patrick M. Lencioni

In The Five Dysfunctions of a Team Patrick Lencion more...1 point

Management: Tasks, Responsibilities, Practices by Peter F. Drucker

Management: Tasks, Responsibilities, Practices by Peter F. Drucker

Management is an organized body of knowledge. &quo more...1 point

The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials) by Peter Ferdinand Drucker

The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials) by Peter Ferdinand Drucker

What makes an effective executive? The measure of more...1 point

Getting Things Done: The Art of Stress-Free Productivity by David Allen

Getting Things Done: The Art of Stress-Free Productivity by David Allen

In today's world, yesterday's methods just don't w more...1 point

The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner by Peggy Klaus

The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner by Peggy Klaus

What's the hard truth? Soft skills get little res more...1 point

Small Unit Leadership: A Commonsense Approach by Dandridge M. Malone

Small Unit Leadership: A Commonsense Approach by Dandridge M. Malone

Required reading for all present and future leader more...0 points

The World Is Flat 3.0: A Brief History of the Twenty-first Century by Thomas L. Friedman

The World Is Flat 3.0: A Brief History of the Twenty-first Century by Thomas L. Friedman

 A New Edition of the Phenomenal #1 Bestseller & more...0 points

Influence: Science and Practice (4th Edition) by Robert B. Cialdini

Influence: Science and Practice (4th Edition) by Robert B. Cialdini

Influence: Science and Practice is an examination more...0 points

Managing With Power: Politics and Influence in Organizations by Jeffrey Pfeffer

Managing With Power: Politics and Influence in Organizations by Jeffrey Pfeffer

Although much as been written about how to make be more...0 points

Rites of Passage at $100,000 to $1 Million+: Your Insider's Lifetime Guide to Executive Job-Changing and Faster Career Progress in the 21st Century by John Lucht

Rites of Passage at $100,000 to $1 Million+: Your Insider's Lifetime Guide to Executive Job-Changing and Faster Career Progress in the 21st Century by John Lucht

Unrevised since 1993, this #1 bestseller in its fi more...0 points

The Human Equation: Building Profits by Putting People First by Jeffrey Pfeffer

The Human Equation: Building Profits by Putting People First by Jeffrey Pfeffer

Why is common sense so uncommon when it comes to m more...0 points

Winning Em' Over by Jay A. Conger

Winning Em' Over by Jay A. Conger

A historic shift is occurring in the nature of ma more...0 points

Say It With Charts: The Executive's Guide to Visual Communication by Gene Zelazny

Say It With Charts: The Executive's Guide to Visual Communication by Gene Zelazny

Step-by-step guide to creating compelling, memorab more...0 points

Say It with Presentations: How to Design and Deliver Successful Business Presentations by Gene Zelazny

Say It with Presentations: How to Design and Deliver Successful Business Presentations by Gene Zelazny

Organize a powerful, effective business presentati more...0 points

The 7 Habits of Highly Effective People by Stephen R. Covey

The 7 Habits of Highly Effective People by Stephen R. Covey

In The 7 Habits of Highly Effective People, author more...0 points

How to Read a Book (A Touchstone book) by Mortimer J. Adler, Charles Van Doren

How to Read a Book (A Touchstone book) by Mortimer J. Adler, Charles Van Doren

How to Read a Book, originally published in 1940, more...0 points

Presentation Zen: Simple Ideas on Presentation Design and Delivery (Voices That Matter) by Garr Reynolds

Presentation Zen: Simple Ideas on Presentation Design and Delivery (Voices That Matter) by Garr Reynolds

Presentation designer and internationally acclaime more...0 points

A Short History of Nearly Everything by Bill Bryson

A Short History of Nearly Everything by Bill Bryson

Bill Bryson is one of the world's most beloved and more...0 points

Other Mangement Resources 

Stuff other than books

The Marshall Goldsmith Library - Marshall Goldsmith is an author and executive coach known for achieving positive, lasting change in the behavior of executives, their people and their teams. Recognized by the American Management
Association as one of the 50 greatest thinkers and leaders who have influenced the field of management over the past 80 years, Marshall Goldsmith's Web site is filled with two hundred of his articles, interviews, columns and videos, as well as links to his 20+ books.

DISC Personality Profile System (Wikipedia entry) - Understanding people's personalities and adapting your approach to better communicate with them is the benefit of using the DISC personality profile system. Self assessment tools are available for purchase on the Manager Tools site, as well as podcasts on each of the four types: Dominance, Influence, Steadiness and Conscientiousness, and a DiSC summary sheet and tips on how to use the DISC system to be more effective every day.

Tools for Effectiveness from the Drucker Institute at Claremont Graduate University - A structured set of Interviews and articles to make yourself and your organization more effective.

Understanding Personalities 

Learn more about the DISC personality profile through this children's book.

The Treasure Tree: Helping Kids Understand Their Personality

Amazon Price: $11.55 (as of 07/05/2009)Buy Now
Used Price: $3.48

This children's book help you understand and appreciate the personalities in your department since it is based on the DISC personality profile system. This is a non-treatening way to introduce the DISC system to your collegues, and your children will love it too! Oops: You might need a copy for home and one to circulate at work.

Horstman's Laws 

Mark has developed a list of ten management principles referred to repeatedly on the podcast as "Horstman's Laws." You can download the first eight of Horstman's Laws as a nicely formated PDF file from the Manager Tools web site.

We've never heard mention of any "Auzenne's Laws," but clearly there should be some, and they should include things about the penalty for getting on soapboxes and such.

Books Managers Read to Their Children 

Extracurricular reading that your children will love

We admit, we're making book selections in this section up, but we know a manager like yourself will really enjoy reading these books with your family.

Alexander and the Terrible, Horrible, No Good, Very Bad Day

Everybody has bad days. Read this to yourself. Read this to your kids. Buy extra copies to hand out to staff who whine in your office (Really...I do). A classic picture book.

Amazon Price: $7.99 (as of 07/05/2009) Buy Now
Used Price: $2.85

The Mad Scientists' Club (Mad Scientist Club)

Talk about entrepreneurs! A delightful read-aloud chapter book for grades 4 through 6. We are not responsible for this book influencing your child's creativity and imagination.

Amazon Price: $12.89 (as of 07/05/2009) Buy Now
Used Price: $11.95

The Magician's Nephew

The prequel to The Lion, the Witch and the Wardrobe in the Chronicles of Narnia series. Teach your children the concept of chronological progression by starting at the beginning of the story.

Amazon Price: $8.99 (as of 07/05/2009) Buy Now
Used Price: $0.01

Career Tools 

The companion podcast from the same guys that brought you Manager Tools.

So much to say about and so few podcasts. That's what lead to the launch of a separate podcast specifically about development of the manager's career.

View the Career Tools podcasts, grab the RSS feed and see the premium content options, including a series on interviewing skills.

Mark Horstman on Careers & Interviewing 

Career Presentations at The Kellogg School
Review Mark's PowerPoint slides from career presentatations at The Kellogg School of Managment:

How To Prepare (More Effectively) For Your Interviews.

How To Get The Offers You Want

Networking Techniques You Can Use

Mark on Interviewing
In this video clip, Mark explains the things to remember in order to be a step ahead of others interviewing for the position (Admittedly, Mark's not as handsome in this video as he looks on the podcast).

Visit the Manager Tools web site for information about premium services such as the video series on interviewing and the resume review service.
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Your Comments, Corrections and Feeback 

We even post negative feedback if you use the Feedback Model !

Let us know your thoughts. Comments, corrections and feedback welcome. If referring to a specific podcast, please include the name and air date.

Before you go, please consider rating this lens, bookmarking it, or sharing it with a friend. Links for all that stuff is at the top of the page. Thanks!

TimKessler wrote...

Hi Warren,

Great lens. I love the axioms. Lensrolled it to my Sample Resume Cover Letter lens.

Tim

ReplyPosted November 15, 2008

IT_risks wrote...

What a great lens! You've got a ton of great resources and information here. I'd love for you to drop by my lensand say hi when you have the chance.

ReplyPosted November 08, 2008

LauraSchofield wrote...

I love the axioms and Horstman's Laws. I've always thought the job of 'parent' is interchangeable with the professional role of 'manager'. I've found a few nuggets here I can apply to running our household. Thanks.

ReplyPosted November 06, 2008

Lensmaster

Matt Kirk wrote

Warren, when you go to the trouble to create this and make it both friendly and true to the spirit of MT, here's what happens. I feel good that someone else enjoys MT the way I do, I am impressed with your skill and effort and if I am ever asked to recommend someone in the Healthcare marketing field, your name is the only one I could give. Thanks for doing this.

Reply Posted November 05, 2008

by WarrenAllanJohnson

I'm a marketer with more than two decades of experience in the healthcare industry. Bottom line, that just means we've stepped on a lot of landmines o... (more)
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