Music on Hold
You are: a professional, or even a company owner. You know: corporate identity and presentation is important. But did you ever think about your holding-line?
Contents at a Glance
When the phone rings....
No business telephone without music on hold (MOH systems): A caller, who has been placed on hold, gets some information, or at least a "Please, hold the line", while some music can be heard in the background. MOH-accessory is available for all specific demands.
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Music on Hold - often neglected....
But we all know it: Although Customer Service is important (in many cases the telephone is the first contact at all!), the music, however, often is boring. But music can communicate very well products, services, or thinking of a company. Music is corporate identity!
Presentation via the telephone
As a company or as a professional it is a good idea to keep an eye on the music, as well as the voice, and the text you present. Music CDs for holding lines are available with, or without, voice-overs, and have cleared rights included (=royalty free music). A good value to tune up your holding line.
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- Royalty-free Music
- About: Royalty free Music
- Wartemusik
- Wartemusik für die Telefon Wartescheife
- Copryight issues for music on hold
- Wikipedia article about using music in holding lines
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