Mystery Shopping for Fun and Profit

Whom do mystery shoppers work for?
Mystery shoppers are typically independent contractors, providing services to firms specializing in this sort of work (known as Mystery Shopping Providers, or MSPs). Shoppers can generally sign up to provide services for as many MSPs as they like, and in order to get a decent amount of work, it is almost essential to sign up with as many MSPs as possible (there are hundreds).

What types of businesses are mystery shopped?
You name it! I have personally shopped everything from electronics stores to medical clinics, and I have heard from others who have been assigned to fine restaurants, real-estate offices, car dealers, and even cruise ships! Some shops require a purchase, which will usually be reimbursed over and above your pay for the shop; in most cases, you may keep what you buy.

Do I have to pay a fee to start mystery shopping?
Absolutely not. Of course, you'd never pay to work at a conventional job, and it is no different for mystery shopping. Unfortunately, certain unscrupulous companies charge aspiring shoppers exorbitant amounts of money for directories of MSPs, even though similar lists can be found free of charge on the Web. Never pay to work. Never pay to shop.

How is work assigned?
Different MSPs choose different approaches. Many MSPs let shoppers view assignments on the Web and choose which ones they will accept (called self-assignment), while other companies e-mail or call shoppers when they have jobs to offer. It is also common to use a combination of these two systems.

How much does each assignment pay?
Obviously, this will vary depending on the exact assignment and the MSP (certain companies are known to pay better than others). However, in my experience, most assignments pay US$25 or less; the exceptions are generally very complex jobs. In general, I advise new shoppers not to accept assignments that pay any less than $10 (except under very special circumstances). Assignments tend to go in monthly cycles, and if an assignment is unclaimed near the end of the month, it's very common for a bonus to be placed on the job. This bonus is sometimes very substantial, and often makes the job worthwhile for shoppers who wouldn't otherwise consider it.