Displaying-products-and-selling-at-shows

OrganicGiftsByDiana by OrganicGiftsByDiana
Last updated: 04/20/2010

What sort of display should YOU have ?

I make and sell all natural products and hand-sewn items so I try to make my displays fit those themes.

If you'll notice in the photo, I have my set-up by the window at our local botanical garden fundraiser.
The greenery outside was the perfect backdrop for my booth.

Be organized

Label everything

My daughter helped me pack up for the show and she labeled every box as to what was in each box.
This made the setting up and the tearing down after the show so much easier.

It is also a good idea to have signs up that tell customers what you have and give some details too because an informed customer is more likely to become a loyal customer.

Be REAL !

Above all, be pleasant to everyone, but really mean it - don't be fake.

Please the eye...

and get their attention...

by arranging your items in a logical display.

Put the taller items in the back and do not make your display so crowded that a customer might be afraid to try to pick something up for fear of knocking everything around it over.

Also, if you notice, I have our signs up in the window behind us with my website for my online store on them.
This worked great to attract the attention of several people who then asked us for our business cards so they could shop online later when they had more time !

Stick to just a main overall theme

a little variety is nice, but don't overdo it

I used baskets and wooden boxes to hold my products.
They are very natural so they fit my overall theme.
I had a few identical boxes and used those for displaying similar types of items.
I also had a little variety in types of baskets... that I used, but they were still baskets and wooden boxes so they fit in.

I want the focus to be on my all natural products - so a pleasing display is one that gets their attention AND allows the products to be the star at the table.

Be available, be pleasant...

be sure to greet warmly, but do not smother the guests

After you have greeted those who stop by your booth with a smile, then let your display speak for itself.
Have plenty of business cards out with a note encouraging them to take one.
Have good informative signs up with your business information and policies and also put up signs listing all ingredients for your products and have items priced so customers can help themselves if they like.

Be available to answer any questions - this means to not get into long discussions with your helper or other vendors... so your customer feels welcome to ask away.

If you set up your display nicely, you know your products and you have good people skills, you will be fine and will enjoy yourself too.

Be Careful !

Watch the claims you make for your products !

If you make & sell soaps, lotions, balms, or herbs... - read this before you make ANY claims about them http://southernsoapers.com/news/soapmaking/are-you-a-drug-dealer/
Kelly has written up a good guideline to follow.

I printed signs (I display them at my shop and at shows... ) which are in rather big letters that state
I am not a doctor, so, by law, I cannot give out medical advice.

You, the consumer, have to make up your own mind based on your own research and/or the advice of a medical professional.

I cannot make any therapeutic claims about my products when asked "What should I use for ..." My products are not intended to cure ailments.

A doctor, pharmacist, or chiropractor... may give natural recommendations.

Also, research the use of herbs, butters, oils, goat milk, resins... .
* Don't forget to consider any possible allergies or medicine interactions.


Then I went on to say that my products use no petro-chemicals, no dyes, nothing fake... and that I hope they will try them and like them and tell me which is their favorite... and I had my business info on them.

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How can you deal with competition ?

How do you handle business rivals - should you try to do what they're doing ?

Well, I am always myself and that has to be good enough ;)

My biggest problems with them (business rivals) are:

1.) Many of them call their items all natural or organic... when they are not really so they can sell their stuff cheaper... and it can make folks wonder why my all natural products cost more.

2.) Many of them might have all natural items (or not), BUT then they make claims about their products such as this soap or cream... will cure your dandruff...
- making claims like this is not allowed by law (see my note about that in the "Be Careful" section above) and so because I am trying to be legal yet honest - I do lose some sales to these sellers who exploit the fact that the FDA is busy and might not get to them to tell them to cut it out.

3.) Most buyers (and many sellers) have no idea what is what as far as all natural and how much work it really is to create something that way...
I believe most sellers are basically good people who think they are doing the right thing and think they are helping folks, but calling something natural when it has hot pink dye in it, or a fragrance oil, or hexane... is not helping anyone - especially the natural product industry.
They are slitting their own throats and making it harder for the rest of us.

So, what can I do ?
Do I sit here and get upset about it ? - Sometimes, yes, I do - LOL

But, mostly I remember that I have a good business and many loyal customers AND that I am doing it the right way even if it is much more difficult.

I also, work hard to get the word out about what I do and why i do things the way I do... via my Squidoo writings and my websites, blogs and these forums...

I AM my brand - the two are the same.
I think in the end that will win out.

So, in answer to the question - be yourself because you are attracting the right kind of clients/customers that way and I'm sure they and you are a natural "fit".
If you were to try to be fake to get more clients/customers - it might work, but perhaps they would not be a good "fit" and therefore the relationships with them would not be good or feel right to either party.

* All of us have to put on a little "front" at times if we are tired or having a bad day... BUT overall, being ourselves is the best way I think.

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OrganicGiftsByDiana

Organic gardener & natural product maker in Hubbard Ohio (between Cleveland & Pittsburgh) I make all-natural lip balms, body balms & hand-sewn pampering... more »

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