It's time to show your negotiation skills!
If you are well prepared, you have nothing to be afraid of. Go ahead and show what you know!
First things first
Before you even make a call and arrange for a meeting, be confident that You'll do well.
That's one of most important things! Be positive! Believe that you can nail a deal!If you had some bad experience in the past, it's easy to doubt in ones ability to make things right this time. But, you have to overcome this feeling and come to a meeting with full confidence in your ability and your goal.
Believe me, they can sense a fear and uncertainty. You are done before you even finish first sentence. People who negotiate every day become masters and they can sense that they can break you.
This is why it's so important to get prepared. Really prepared. To find out everything you can about person you are dealing with, as well as other relevant informations.
Never forget!
It's not firms that make a deals. It's people sitting one opposite another!
When You make a call...
there are some thing you have to keep in mind.
Second, when You call, always be prepared to give alternative time schedule for meeting to take place. Or two. So, it's harder for them to turn you down because they are too busy. They are not busy all the time! Be flexible!
Third, if you have some time before meeting, go through your notes once more. You can't be over-prepared!
Body language is important for negotiation!
Work on your attitude. Even when you don't say a word, you are talking!
It's said that in communication, impressions are made 55% on count of body language and 38% on tone of voice. It's general knowledge that non-verbal communication - attitude, smile, look, way of handshake - is as important as verbal communication, maybe even more!So, shake a hand like a man, don't sweat (nothing to sweat about if you are prepared!), put a smile on a face, stand or sit straight, control your hands and eyes movements, get dressed for success!
Important to have in mind:
There is no second chance to leave a good first impression!
The Definitive Book of Body Language
The Definitive Book of Body Language
Amazon Price: $16.50 (as of 12/24/2009)![]()
With Body language wiz by Allan Pease, one can correctly interpret other people's thoughts by their gestures. This book has quick references as 'How To' :
1. Find out if someone is lying
2. How to be more likeable to others
3. How to get cooperation
4. How to successfully conduct interviews and handle business negotiations
5. How to pick up a partner
Develope listening skills
Sometimes it's best to keep your mouth shut!
It's important to develop listening skills. You know that everyone likes to be heard, so let them talk and you follow!By letting someone to talk, you can find out what is important to 'opponent', show them that you value their opinion and you can even get to some informations that may help you in future negotiations.
Essence of negotiation is not in coming somewhere and rumble what you have by saying at the end: 'Deal or no deal?' I can bet that the answer will be: 'No deal!'. Also, don't come to a meeting and lecture someone, it won't be good start.
1) Ask questions
2) Give acknowledgments
3) Shut-up
4) Paraphrase
5) Follow-up
6) Positive body language
7) Keep nodding your head
8). Say lots of "mm"s
9) Take notes
10) Allow him to finish his sentences
11) Keep an open mind
12) Shut-up (again!)
13) Give full attention
14) Give feedback
15) Don't get distracted by surroundings
16) Don't get distracted by your inner thoughts
17) Listen with your face
18) Maintain eye contact
19) Avoid getting emotionally involved
20) Don't think of what you are going to say
21) Lean forward
22) Summarize what you have heard
23) Empathy, Empathy, Empathy
24) Be genuinely interested
25) Put yourself in his shoes
26) Respect everything he has to say
27) Turn off your cellphone
28) Remove your watch
29) Don't look at the clock
30) Encourage him to elaborate
31) Ask meaningful questions
32) Shut-up
33) Show that you are open to what he has to say
34) Speak at the same volume
35) Speak at the same rate
36) Be patient
37) Be comfortable with pauses
38) Give reassurance to the other party
39) Accept the fact that everyone has her own style of expression
40) Ask empowering questions
41) Did I say "Shut-up"?
42) Say "Uh-huhs"
43) Smile
43) Agree with what the speaker has to say
This list is from: negotiations guru blog and I completely agree with him.
Silence is gold, they say.
Sometimes it better to shut up and let others lead the way.
What squidoo members said about listening skills?
Here is the list of lenses that talks about communication/listening skills. If you are interested in a subject, go through them, learn how to improve and develop better listening skills and let others know where you found most useful informations!
Speaking & Listening
If you continue to speak the way you've been speaking... If you keep on listening the way you listen now... Will you achieve the results you desire in...0 points
Improving Listening Skills
Listening effectively to somebody can be a challenge, as in order to really listen you have to concentrate--which is work--and nobody likes work right...0 points
Listening
This lens is all about listening. Why it's important. What it means to other people. How to get better at it.0 points
Active Listening Tips
Despite the Internet, cyberspace, text messaging and emoticons, listening remains a prized skill.0 points
Reflective Listening Skills
Reflective Listening Skills are extremely important. In general, most people talk too much and simly don't listen! Managers and other employees spend...0 points
Channel Data
Outsourced Channel Data Management & Directory Services - Our best-in-class software platform integrates disparate channel data feeds, and searches fo...0 points
You mastered all of this, what now?
You need to come to agreement in order to close a deal.
Business Magazines for Profesional Negotiatiors!
Get your subscription!
The Economist - $ 119.00Edited in London, The Economist is the cream of the crop when it comes to sophisticated literary consumption. Featuring issues packed with editorially written articles about everything globally and currently relevant, The Economist is aimed at the savvy and educated reader with a penchant for higher order writing and useful knowledge for mature conversation. The Economist contains articles about current affairs, the political state, and corporate dealings, as they are relevant to a financially savvy reader. With many high-ranking executives comprising the constituency of its circulation, The Economist is classy gift that's sure to please and compliment the recipient. Order a magazine subscription of The Economist today and get editorial journalism at its best.The Economist is a global weekly magazine written for those who share an uncommon interest in being well and broadly informed. Each issue explores domestic and international issues, business, finance, current affairs, science, technology and the arts. Your paid subscription to The Economist also includes unlimited access to Economist.com and our searchable archive.
BusinessWeek - $ 46.00BusinessWeek is one of the most respected names in business journalism, breaking important headlines and running cogent and intelligent articles. Offering intelligent analysis of current affairs and the effects of political decisions on the market, BusinessWeek magazine is a necessary addition to an educated library. Featuring witty editorials, and sharp commentary, BusinessWeek is a worthwhile read for the professional that needs to stay informed about current affairs and maintain an understanding of the financial world. Buy a subscription as a smart gift or renew your subscription to continue getting the best in business commentary.BusinessWeek Magazine prepares you to succeed in today's complex economy. You'll find in-depth coverage of the latest trends in technology, finance and management. Our insight and analysis helps you succeed, personally and professionally. Setting the industry standard for news about business and the economy, BusinessWeek was first published in 1929 and is owned by McGraw-Hill. A valuable resource for job-seekers, small and large companies and anyone involved in the business world, BusinessWeek gives readers reliable and respected perspectives on the economy today. Stories range from company profiles, interviews with high-profile business men and women, the pitfalls and successes of various companies around the world and developments within business and the economy at large. For over 15 years BusinessWeek has published an annual ranking of business school MBA programs in the United States which is looked at as the standard and authoritative voice on schools.
Do you think that you are a good listener?
Or others can't seem to make a word around you?
And don't forget to click:
Stumble It!
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Reply
- SaraMu SaraMu Nov 30, 2009 @ 7:21 am
- Nice idea for a lens. Everyone is a negotiator - we just don't always realize it.
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- spunkyduckling spunkyduckling Nov 17, 2009 @ 10:15 am
- Want me to sum it up in one word? Totally! My friends always tell me I have good listening skills. Perhaps that's why they like me as a friend. My listening skills is also extended to strangers or on the job etc. When you are a good listener you begin to understand people more naturally and they gravitate towards you more.
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- mbgphoto mbgphoto Aug 31, 2009 @ 11:51 am
- Great resource. Listening is always a skill I try to improve on. 5*
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- Sojourn Sojourn Apr 14, 2009 @ 5:10 am
- Browsing through your great list of lenses and found this one. It's perfect for my lens on TV stands as I mention negotiation so I lensrolled it! Nice job! (And I learned a few things, too). :)
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- BeccaB BeccaB Feb 27, 2009 @ 11:42 pm
- What an excellent lens!
Hrmm.. I like to think I am a good listener, but I have a lot to work on after reading this!
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All photographs here are downloaded from:
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