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The Art of Running a Small Garden Center or Nursery

1 - I can do better 2 - Jury's out 3 - Pretty darn good 4 - Splendiferous 5 - Awesometastic (by 10 people)   Your rating: 1 - I can do better 2 - Jury's out 3 - Pretty darn good 4 - Splendiferous 5 - Awesometastic

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Created by Trey Pitsenberger (contact me)

A garden center professional for over 28 years, my first nursery job was driving the delivery truck at 'Christensen Nursery' in Belmont, just south of...  (more...)

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The goal of this lens is to discuss the ups and downs of having your own small nursery or garden center. There is little information available for someone contemplating opening and running a garden center. It's a career choice that lots of people contemplate but only a few take on, and even fewer succeed. It's a business of patience and hard work, which is not very popular these days.

We will focus on the small garden center since that's where most new ventures start. It's also where the real action is when it comes to the nursery business. The larger concerns are busy homogenizing their shopping experiences, while the smaller centers can be more outlandish and experimental. Putting in a coffee bar or pet center in a garden center is not new and is already becoming main stream. Small garden centers can be more unique and less mainstream, thus attracting those consumers looking for a more unique and satisfying shopping experience. These consumers are generally willing to pay more for that quality experience.

My wife and I run a small, 2 acre garden center with seasonal help. Our latest venture, The Golden Gecko Garden Center just celebrated its third anniversary. We are building a "destination garden center" that not only services the local community but looks to attract people from further away. My experience comes from working as a nurseryman for 28 years. I got my start driving the delivery truck at Christensen's Nursery located on the San Francisco Peninsula. I have managed or owned three different nurseries in the foothills of The Sierra Nevada Mountains.

Be sure to check out the direct feed of my blog below. "The Blogging Nurseryman" was the first industry blog to deal with running a small garden center.  

In case you're wondering we will consider a small garden center or nursery to be one that has sales of less than one million dollars a year. Sound daunting? Let's get there together.

 

The Blogging Nurseryman 

Direct feed of my blog-The Blogging Nurseryman

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Nursery pictures 

104_0413 by the blogging nurseryman

Spring scene.

104_0414 by the blogging nurseryman

The Store.

Copy of 110_1016 by the blogging nurseryman

Lawn area.

118_1896 by the blogging nurseryman

Hyper-tufa class.

110_1040 by the blogging nurseryman

Garden Class.

126_2655 by the blogging nurseryman

Streem side scene.

131_3172 by the blogging nurseryman

El Dorado Master Gardeners annual picnic 2006

128_2851 by the blogging nurseryman

Can you water and talk on the phone?

131_3162 by the blogging nurseryman

Creekside Festival

106_0632 by the blogging nurseryman

Weeping blue atlas ceadar

118_1836 by the blogging nurseryman

Scarecrow contest

106_0611 by the blogging nurseryman

Some Sasafrass trees growing nearby.

Grand opening 012 by the blogging nurseryman

Grand opening day 2004

131_3167 by the blogging nurseryman

El Dorado Master Gardeners annual picnic. This is the second time they have met h...

130_3075 by the blogging nurseryman

Plants loaded for the helicopter ride to Rubicon Springs where Chrysler is filmi...

126_2699 by the blogging nurseryman

The annual quilt show out on by The Needle Nellies is a great event we're happy ...

132_3260 by the blogging nurseryman

Our biggest tree on the property. Quercus lobata or the Valley Oak. About 70 fee...

100_0043 by the blogging nurseryman

The guacamole shed before

104_0490 by the blogging nurseryman

The guac shed after.

102_0289 by the blogging nurseryman

Building the irrigation manifold for the nursery. Six stations.

130_3086 by the blogging nurseryman

Sacramento Model T club comes to the nursery

130_3096 by the blogging nurseryman

Getting the old car started was a chore!

133_3317 by the blogging nurseryman

Our 2nd annual scarecrow contest.

132_3298 by the blogging nurseryman

Our scarecrow contest is lots of fun.

133_3327 by the blogging nurseryman

You have to build the scarecrow here between 10 and 12.

133_3344 by the blogging nurseryman

Some families do it together.

102_0280 by the blogging nurseryman

Bare root season is coming!

109_0973 by the blogging nurseryman

Having a nice place to hold classes is great.

132_3294 by the blogging nurseryman

Samson, the new kitty.

132_3240 by the blogging nurseryman

Ornamental Cabbage and Kale takes the cold here.

141_4187 by the blogging nurseryman

Two of our favorite customers

141_4186 by the blogging nurseryman

The music was phenomenal.

141_4182 by the blogging nurseryman

Olive oil tasting, wine tasting, and great weather makes for a good time.

141_4183 by the blogging nurseryman

Wine Tasting at the Creekside Festival

wreath making class 006 by the blogging nurseryman

Making living wreaths at Monica's workshop

New bed near the vegetable garden by the blogging nurseryman

Another new bed in the garden center

Looking across the picnic area by the blogging nurseryman

Looking across picnic area

Sundae the cat by the blogging nurseryman

Sundae

Cosmos by the blogging nurseryman

Our cosmos bed

Planted area in the nursery by the blogging nurseryman

Planted area in the nursery along the creek

Arched Willow in the nursery by the blogging nurseryman

Our arched willow

Bench and frog musicians by the blogging nurseryman

My perch

New bed near the vegetable garden by the blogging nurseryman

Another new bed in the garden center

Looking across the picnic area by the blogging nurseryman

Looking across picnic area

Container planting for sale by the blogging nurseryman

One of Monica's creations

Fall flowers for sale by the blogging nurseryman

Pansies and snaps for sale

Mandains at Gold Hill, Ca. by the blogging nurseryman

Grahams Mandarins Gold Hill El Dorado County

Oranges and Mandarins by the blogging nurseryman

Grahams Oranges and Mandarins

Needle nellies quilts on the lawn by the blogging nurseryman

Quilt show at the nursery

More quilts by the blogging nurseryman

More quilts

Quilts at the nursery by the blogging nurseryman

quilts

This is nice! by the blogging nurseryman

quilts

We hung quilts all over the nursery by the blogging nurseryman

and more quilts

Trip to so.cal. 2008 by the blogging nurseryman

Smudge pot protecting parent navel orange tree.

Trip to so.cal. 2008 by the blogging nurseryman

Granddaughter and Parent Navel Orange Tree.

121_2103 by the blogging nurseryman

Here in the middle of a busy intersection of Riverside, California sits the most...

120_2100 by the blogging nurseryman

"To Honor Mrs. Eliza Tibbets and to commend her good work in planting a...

120_2096 by the blogging nurseryman

Sign hanging on a light post. This is the only warning that these historical tre...

121_2101 by the blogging nurseryman

Sign hanging on iron fence that surrounds the trees.

120_2094 by the blogging nurseryman

My granddaughter standing in front of the Parent Navel Orange Tree.

Innovative Small Garden Centers or Nurseries 

We are always on the lookout for garden centers or nurseries that are trying different ways to do business. I am much more interested in a small nursery that chooses to create a new market or idea than a multi-million dollar face lift for some large garden center. It's the small places where the new ideas come from that are eventually are implemented in the larger concerns.
Surf City Growers
This Santa Cruz based garden center has only been open for a year or two. They caught our attention for the fact that the only sell non-toxic plants. In addition they are certified organic growers which makes them one of the only ones to do this.
Flora Grubb Gardens
Flora Grubb Gardens, in the Bay View area of San Francisco; she specializes in what she calls "durable" plants-low-maintenance, drought-tolerant varieties that are sustainable in the local climate. They also look great, as her design-minded clients expect. "I'm not willing to sacrifice aesthetics for any plant," Grubb says, "but I am lucky my aesthetics coincide with my ethics."
Daleys Fruit Tree Nursery
This an Australian Company that has a blog and a fruit tree forum. They use "You Tube" videos on their web site. Innovative with lots of enthusiasm this is a business to watch.
Under the Sun Garden Centers
Under The Sun Garden Centers is the first nursery franchise. This is a totally new concept in our industry.

The latest garden business news from around the world 

Motley Foold and Urban Outfitters
The Fools take on Urban Outfitters foray into the garden business.
What the Nurseries Like for Spring - New York Times
Low-maintenance plants, and dwarf ones, are the darlings of the growers.
How to attract Gen. X and Y according to Ian Baldwin
Ian Baldwin,
Columnist for
Garden Center magazine discusses some of the ways that the nursery industry should be addressing the younger generations.
Pacific NW | Words To Live By | Seattle Times Newspaper
The Seattle Times writes a great piece on the importance of your local nursery person.
Acres & Acres-GrowerTalks, "plants as objects"
An interesting observation about plants being used as interior decoration with no thought to the ability of the plant to thrive.
Urban Outfitters Burned Bright As Rivals Suffered Holiday Chill
More info on Urban Outfitters foray into garden supplies. Interesting to me was the fact that they plan to target Baby Boomers, not the Gen Y that they target with the other stores in the line.

Top posts on the garden center business 

Why I don't carry the brand heavyweights
Why carry national brands when your an independent
Austin, TX is the future
See what you can expect in the realm of customer reviews.
Coffee anyone?
Cafes are all the rage in garden centers these days.
Survival of the independent garden center
It survival baby
The Plant Trafficker
A disgruntled consumer tells it like it is.
Small is cool
The dawning of micro-brands.
Nurseries and the eco-market
Nurseries are the original eco-companies. Lets not miss the opportunity to let people know.
Starting a small garden center.
Some ramblings on starting our nursery.
What should your hours of operation be?
Why we we're closed on Mondays and why we won't be next year!
We want to start a nursery
A young couple want to start a nursery

Garden Center Blogs 

The good, bad, and ugly.

The Blogging Nurseryman
This is my blog.

Accepts comments and plenty given!
Johnsons Nursery Perennial and Annual Blog
Pat Williams is one of the retail horticulturists at Johnson's Nursery. She holds a degree in urban forestry and will be writing about the selection and care of perennials.

Accepts no comments or none given.

Updated about monthly.
Mission Hills Nursery Gardening With Roses, Plants, And Flowers!
Toni Palafox owner writes this blog for her San Diego Nursery
Greenscape Gardens Green Blog
"Greenscape Gardens is a family owned and operated nursery and garden center located in Saint Louis, Missouri."

No comments allowed or none given.

Updated infrequently.
Gary`s Garden Center - Gary's Blog
"Central Virginia`s Premier Garden Center. A full service garden center. Gary`s provides the finest quality plants available."

No comments allowed.
The life of a Greenhouse Grower - Journal
"Sherwood Greenhouses - Regina, Saskatchewan
Journal About Sherwood Greenhouses"

This blog is updated regularly which seems to be unusual. I love the by line for this business. "We are the the proud owners, (owners of the mortagage"

Allows comments!
Roger Bolger - Horticulturalist
This is the blog of the Garden Dept.Head at Gale's Westlake Garden Center in Cleveland.
It's more of an information or "Latest News" site. No interaction with the readers, which is o.k., but not my style.

No comments allowed.
Cactus Blog
Daily news about cacti and succulents. This is a small cactus specialty nursery in Berkley, CA., that just opened up in 2006. This is exactly what garden centers and nurseries need to do. Find a niche and then let everyone know about you.
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Daleys Fruit Tree Blog
Daleys Fruit Tree blog about sowing the joys of growing Fruit & Rainforest Trees from Australia. This is a great blog! They use videos to show off some of the fruit they are growing. You can feel the excitement.
Sloat Garden -
"Great Plants and great advice to help them Grow!"
This is a new blog from the people at Sloat Garden Centers located in various areas in The S.F. Bay area
Guzman's Greenhouse Gardening Blog
Guzman's Greenhouse Gardening Blog
"Southwestern greenhouse gardening. Learn what you need to know about gardening in the southwest."
This is written by greenhouse manager in New Mexico.
Mallee Native Plants
This is a blog written by Corinne and is about her activities in the small native plant nursery and on our home block in country South Australia. 30 years ago she discovered that Australian native plants could be grown from seed and cuttings, just like exotic plants.
Sara's Green Space
Sara is the managing editor of Greenhouse Grower magazine. Check in often for what's going on in products, services and industry news.
Today's Garden Center
Check back often, as we will frequently post industry buzz and general retail comments From The Cheap Seats!

Garden centers with great web sites. 

The Golden Gecko Garden Center
Yes its my web page, but it is good. Changes every two weeks to coincide with our e-news.
The Arbor Gate
The Arbor Gate is Northwest Houston's premier garden destination! The web site is clean and easily navigated. The use of "Daisy the Dog" gives it a warm feeling. They send out an e-news regularly.
Avon Perennial Gardens
"More than a destination...it’s an experience!
Come visit our gardens and stroll through over 5 acres of beautiful display gardens and shop our retail area where you can indulge in a great selection of trees, shrubs, perennials and annuals. The display gardens inspire and educate you.'

The list of activities and events is inspiring. This place is much more than a garden center.
Redenta's Garden - garden design, landscaping, plants, flowers
"Experience gardening the way it should be." This two store nursery has a clean crisp web page. Located in Dallas and Arlington, Texas.
Sloat Garden - Homepage
This is a chain of garden centers located in The San Francisco Bay Area.
Daleys Nursery - Fruit, Nut and Rainforest trees
Daleys Fruit Tree Nursery. Catalog and resource guide for Subtropical Fruit and Nut trees, Forestation trees, Herbs and Rainforest trees.

These people have it going on. I love th excitement that comes through.
Glenwild Garden Center
Glenwild Garden Center, located in Northern New Jersey, has been a family run business since 1928. The MacKenn family takes pride in every product from a garden stepping stone, to each rhododendron, insuring high quality and personal, friendly service.

Check out their extensive class schedule, including a visit from a local chef cooking a three course meal.
Redwood Barn Nursery
According to Don Shor, owner "At 8,000 sq. ft., we are probably one of the smallest independent nurseries around!" located in Davis, CA.

Garden Center Resources 

Garden Voices
See what garden bloggers are talking about. These are your customers.
Monrovia Nursery
One of the premier wholesale nurseries. Great plant database with pictures.
Dave Wilson Nursery - Fruit Trees, Nut Trees, Ornamentals
Fruit, Nut and Shade Tree Growers for the Commercial and Retail Nursery Industry.
NURSERYRETAILER.com
A magazine for independent garden centers.
Today's Garden Center
"Welcome to Today's Garden Center magazine."

This is a blog written by Jen Polanz and is updated regularly.

No comments allowed.
Garden Center News "Building Traffic for Independent Garden Centers"
"Garden Center News You run your business while we run your newsletters"
I have seen this companies newsletters used by some well established garden centers. They do the layout while you supply the content. This is a good service for those who don't know how or just don't want to do their own e-news.
Chris Finally Blogs!-Green Profit
This is the blog for Greenprofit magazine.

Why have a blog if the last entry is for July? This is worse than no blog. Take this thing down or update it!

No comments allowed.
Give consumers a reason to buy.
A good article on building trust with your customers.
Garden Rant: Gardeners to Nurseries: Fall's the New Spring
These are are avid gardeners talking to garden centers. This is why I like to read garden blogs. Its like having your customers over for a one-on-one, and they don't hold back!
River Coyote Designs - Web and Graphic Design for Small Businesses
This is our web design outfit. Excellent work, and they specialize in small business!
Today's Garden Center
Welcome to Today's Garden Center magazine.
John Stanley Associates: The Sustainable Garden Centre - The Garden Centre of the Future?
The Sustainable Garden Centre - The Garden Centre of the Future? By John Stanley The world is going green.

Interseting stuff about the 'greening" of the garden center.
Horticulture Week
Good reading from Great Britain's Garden Center Business. Since so many things that happen there end up over here its fun to see what's going on "over there".
What are the consumer trends for 2007?
This report offer generally good news for the niche retailer!
Professional Topics - GardenWeb
These are the resources at Garden Web likely to be of use to those working in the fields of horticulture and botany. Very interesting stuff for anyone in the professional gardening business.
Wholesale or retail?
What do they do?
An interesting interview concerning authenticity in business
Authenticity in business. People are looking for it, are we providing it.
Small nursery owner in Oregon talks about the business
This is one in a weekly series of profiles on locally owned and operated businesses in Southern Oregon.
The story of a small Savile Row tailor and his blog. It realtes to the small garden center business.
Three years on Thomas Mahon and I launched English Cut, a blog about the life of a small, Savile Row tailor, three years ago this week.
The joy of bulbs
Bulb sales are down. Bulb companies going out of business. Don't blame the bulbs.
Making Cents
Dr. Charlie Hall, Ellison Chair in International Floriculture Texas A&M University, Texas AgriLife Research, Texas AgriLife Extension Service, College of Agriculture & Life Sciences writes "Because as margins get tighter and tighter in the Green Industry due to increasingly competitive conditions, a few cents per pot/plant can make a world of difference! Stay tuned to this site for up-to-the-minute information regarding economic conditions affecting your business and strategic responses to enhance profitability!"

Essential books for the garden center libary 

Operating a garden center

Amazon Price: (as of 05/17/2008)

So You Want to Start a Nursery

Amazon Price: $16.47 (as of 05/17/2008)

The Greenhouse and Nursery Handbook

Amazon Price: $72.75 (as of 05/17/2008)

Growing Profits: How to Start & Operate a Backyard Nursery

Amazon Price: (as of 05/17/2008)

Great Stuff on Amazon 

Essential books for the garden center 

Sunset Western Garden Book

This book get used more than any other in the nursery. It breaks down the areas of the west into "Sunset Zones" which take into account the various micro-climates of the west better than the U.S.D.A. Zones.

Amazon Price: $26.37 (as of 05/17/2008)

The Ortho Problem Solver, Sixth Edition (Ortho Problem Solver)

Amazon Price: $139.97 (as of 05/17/2008)

Sunset Western Landscaping Book

Amazon Price: $19.77 (as of 05/17/2008)

From Vines to Wines: The Complete Guide to Growing Grapes and Making Your Own Wine

Micro-vineyards and larger are becoming popular here with home owners. Besides wine is fun and knowing how to make it enhances the enjoyment.

Amazon Price: $12.89 (as of 05/17/2008)

More books for the garden center 

How to Read a Financial Report: Wringing Vital Signs Out of the Numbers (How to Read a Financial Report)

Hey, what can I say. This stuff is important.

Amazon Price: $13.57 (as of 05/17/2008)

Western Fertilizer Handbook: Second Horticulture Edition (2nd Edition)

Covers most synthetic fertilizers and their uses.

Amazon Price: $46.60 (as of 05/17/2008)

Tell it like it is. Leave comments here. 

Well, I just realized that you have to approve comments by scrolling down on the "My Dashboard" page. I wondered why I hadn't gotten any comments. Now that I have solved that I see I can allow anyone to comment, not just Squidoo members. Gee, it only took me a year to figure that one out.

PaulMT

Great lens ! I relate with you as we have a nursery as well. If you get a chance take a look at my lens GrowingHostas. Love all the blogging info.
PaulMT

Posted April 16, 2008

steveffeo

Great lens, I am also starting a gardening business. You have a nice setup

Posted April 13, 2008

guzie

Man great gardening stuff here....Love your lens. I too runs a medium size nursery. I Love what I do, but it is very hard work.

Posted March 17, 2008

Tiddledeewinks

Love your lens! 5 *'s

Posted February 03, 2008

RudiTheGardener

Hi there Rudi The Gardener here. Real Cool Lens you have here. Gave you a 5star.

Posted January 24, 2008

poutine

Very interesting lens. Love the picture of the sasafrass tree.
poutine

Posted November 29, 2007

Christopher_Scott

wow - lots of great information! keep up the good work.

check us out at A DAY OF HOPE

Posted October 12, 2007

soekershof

It's so true!! As a small non-mainstream nursery/garden one has to distinguish. We, in South Africa, do it our way. Honestly; we are still battling to get some income but there is good progress and that keeps us going. http://www.squidoo.com/soekershof and http://www.squidoo.com/soekershofsucculent

Posted August 31, 2007

grandma_deal

I reeeally like this lens. So much great info I can't read it all in one sitting. Which is unusual. The photos are very good

Posted June 25, 2007

Tracy D. McMahon

Trey,

Thank you so much for putting all this information on your blog! It has been valuable in my research, as I am considering establishing my own small garden center in SW Colorado. I still have lots of research to do, but I plan to make your blog a weekly read.
Regards,
Tracy

Posted May 07, 2007

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Hi, I'm Trey Pitsenberger

Trey Pitsenberger

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A garden center professional for over 28 years, my first nursery job was driving the delivery truck at 'Christensen Nursery' in Belmont, just south of San Francisco . Our last garden center venture was 'The Happy Frog', in Auburn. We now have 'The Golden Gecko Garden Center', in Garden Valley, CA. Our customers garden from the Sacramento Valley to Lake Tahoe. I am an Advanced California Certified Nurseryperson, Master Nursery Professional, garden writer, and speaker.

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