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Jonathan Bret Hendon's Profile
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Jonathan Bret Hendon

Education:

Chattanooga State 2003-2006
Chattanooga, TN
§ Degree in Computer Operations Technology & Network Management
§ Courses included Accounting, Network Management, Programming, A+, MCSA, MCSE, and Microsoft Office.

Computer & Networking Skills:

Hardware:
§ Operate both Mac and PC hardware types.
§ IBM, HP, and Dell servers.
§ Maintained All in one Printers, Copier, Fax Machine, Telephones.
§ LTO tape backup, WatchGuard Firebox Firewalls, VPN, Wireless networking, Cisco switches, Cisco Pix Firewalls & Cisco routers, and VOIP hardware.

Software:
§ Microsoft Windows 9x-Vista, Microsoft Server 2000-2003, Microsoft Exchange server, Active Directory, Disaster recovery, and Backup.
§ Microsoft Office 9x-2007, Microsoft SQL Server, Adobe, QuickBooks, and Peachtree.
§ Ensured compliance with all licensing agreements, Contacted outside vendors for scheduled maintenance and repair
§ Microsoft FrontPage, FTP, HTML, Microsoft Visual Studio .net 2003, C#, C++, and Flash.

Corporate:
§ Grant writing and reporting
§ Experience with 401K, health, and dental plans.
§ Organizational, leadership, written and oral communication skills.

Work Experience:

Info System Guru
Whitwell, TN
Owner, Home Based
§ Installed and updated Windows (95, 98, ME, 2000, XP, Vista)
§ Installed Accounting Software (Peachtree, QuickBooks, & Turbo Tax)
§ Built Custom PC's and Laptops that fit the users needs
§ Serviced pre-existing systems (Dell, Gateway, IBM, eMachines & Acer)
§ Trained Clients in Microsoft Office and Basic Computer operations.
§ Troubleshooting different types of problems on various operating systems listed above.
§ Installed and Updated Anti Virus signatures and Anti Spyware signatures,
§ Experienced in time and accounting management.

Omnicare
Cleveland, TN
PC Rollout Contract
§ Backed up employee computers.
§ Transferred Emails and backed files to new equipment.
§ Trained staff in new duel screen setup.

BenchMark Physical Therapy
Chattanooga, TN
Network Administrator Contract
§ Maintained Windows 2000 and 2003 Servers.
§ Provided additional support after hours from home using secured LogMeIn system.
§ Supported Citrix Server and 125 terminal services licenses.
§ Trained staff in Microsoft Office 2003 & Citrix web portal operations.
§ Helped in the transfer of Email provider.

Connexion Systems
Athens, TN
GPS II Migration Project at BASF Contract
§ Migrating user data from old windows 2000 white box computers to new Dell XP computers across 2 locations.
§ Responsible for setting up new computers, collecting and transferring user data, installing, and testing one on one with the user.
§ Completed Hazardous Chemicals training before entering the plant.

SEDEV
Chattanooga, TN
Network Administrator Contract
§ Trained staff in Microsoft XP.
§ Installed new Microsoft Exchange server and Updated existing servers to Windows server 2003.
§ Installed PIX Firewall and setup VPN for 8 locations and a WatchGuard FireBox Firewall.
§ Updated all pc's from 2000 to XP across 9 different locations

Heil Environmental
Ft. Payne, GA
System Administrator II Contract
§ Installed and Maintained Windows 2003 Servers & VOIP Servers and Phones.
§ Provided additional support after hours from home using secured VPN tunnel
§ Supported Citrix Server and PIX Firewall / VPN.
§ Trained staff in Microsoft Office 2003 & VOIP operations.
§ Gained experience in VOIP and the various types of inventory management hardware and software.

SRC Technology Solutions
Chattanooga, TN
System Administrator Contractor Transfer from HHM
§ Maintained servers and user accounts using Active Directory.
§ Updated Anti Virus signatures and Anti Spyware signatures,
§ Replaced old computer parts and peripherals, Upgraded computers OS, and accounting software (QuickBooks and Peachtree).
§ Gained experience in various types of accounting software.

Henderson, Hutcherson, & McCullough
Chattanooga, TN
System Administrator
§ Installed servers and maintained maintained security profiles and user accounts using Active Directory and e-mail using Exchange 2003.
§ Upgraded all Dell computers OS from 2000 to XP, and maintained Accounting software server.
§ Maintained Printers, Copier, Fax Machine, Telephones.
§ Gained experience in server operations and various types of accounting software.