Who is Phillip Van Hooser

Since 1988, Phillip Van Hooser has spoken, written and consulted on leadership and customer service issues worldwide. From his experience as a manager for FORTUNE 500 heavy manufacturing and consumer products companies and a director for a locally owned community bank, Phil knows firsthand the methods that equip executives and managers to lead their people more effectively and serve their customers more successfully.

Phil's best-selling book, "Willie's Way: 6 Secrets for Wooing, Wowing and Winning Customers and Their Loyalty," and his management training system, "The Leadership Journey," have been used by corporations across the U.S. to help their people become more successful leaders and service professionals.

Through his masterful storytelling, Phil's audiences experience tried and true leadership and customer service lessons drawn from the real work world -- ideas that can be quickly transferred to current circumstances to create immediate improvements. Clients give him rave reviews for connecting and interacting with his audiences - one recent client described it this way:

"Phillip Van Hooser has a unique gift in his ability to connect with people at all levels in any organization. He takes leadership and customer service principles which can be difficult to practice on a daily basis and communicates them clearly and in a common sense manner so that everyone can relate them to their own situation."

Each year, Phil teaches thousands of executives and managers how to become the leader to take their organizations to new levels of success and profitability. His audiences include P&G Pharmaceuticals, BlueCross BlueShield, Lockheed Martin, KPMG, Verizon and Wells Fargo.

A longtime member of the National Speakers Association, Phil has earned NSA's Certified Speaking Professional designation and he currently serves as Vice President of NSA. A member of the Speaker Hall of Fame, Phil resides in Princeton, Kentucky.