Robert Williger's Lens

1 - I can do better 2 - Jury's out 3 - Pretty darn good 4 - Splendiferous 5 - Awesometastic by 2 people | Log in to rate

Ranked #47,116 in Business, #436,500 overall

I am an experienced customer service and sales manager.  I believe that the key to success is respect for both the employee and the customer.  My interests include customer service, productivity, social networking, mobile internet, Web 2.0, mobile phones, and sales.  I am an avid reader of business books and blogs.

Robert Williger's Blog 

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My Tumbleblog 

The tumbleblog is for short posts that may not fit with my main blog.

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Quotes I Like 

These are quotes that I find motivational.
  • "You don't merely want to be the best, you want to be the only one who does what you do."- Jerry Garcia
  • "You must be the change you wish to see in the world"- Gandhi
  • "It's hard to beat a person who never gives up."- Babe Ruth
  • "Eighty percent of success is showing up."- Woody Allen
  • "Dream as if you'll live forever, live as if you'll die today."- James Dean
  • "If you can't write your idea on the back of my calling card, you don't have a clear idea."- David Belasco
  • "Nothing great was ever achieved without enthusiasm."- Ralph Waldo Emerson
  • "Find a void and fill it"- J.Paul Getty
  • "Be a yardstick of quality. Some people aren't used to an environment where excellence is expected"- Stephen Jobs
  • "Only those who can dare to fail greatly can ever achieve greatly."- Robert Kennedy
  • "The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy."- Martin Luther King, Jr.
  • "Books and ideas are the most effective weapons against intolerance and ignorance." Lyndon Baines Johnson
  • " Everyone lives by selling something"- Robert Louis Stevenson

My Google Reader Shared Items 

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Backpack 

The killer application for keeping organized

The new Backpack just came out and it is even better than before. It includes drag and drop and search. They have done everything I was hoping they would.

Backpack: Get Organized and Collaborate

Reading Now 

The books that I am currently reading.

Citizen Marketers: When People Are the Message

Amazon Price: $18.25 (as of 11/26/2009) Buy Now

The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't

Amazon Price: $14.94 (as of 11/26/2009) Buy Now

The Confident Speaker: Beat Your Nerves and Communicate at Your Best in Any Situation

Amazon Price: $12.89 (as of 11/26/2009) Buy Now

The Secret

Amazon Price: $14.00 (as of 11/26/2009) Buy Now

Sales Ebooks 

These are a few ebooks on selling that have helped me a lot.
Sales Comeback and Rebuttals
An excellent ebook on sales comebacks and rebuttals. Also comes with many great bonuses.
Enlightened Salesperson
Great book on sales skills. Even if you don't sell for a living this book can help you in life.
Close That Sale
This book helps to give you the skills to close with confidence

Recently Read 

These are the books I have read recently

Never Eat Alone: And Other Secrets to Success, One Relationship at a Time

Amazon Price: $17.16 (as of 11/26/2009) Buy Now

The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich

Amazon Price: $13.57 (as of 11/26/2009) Buy Now

Made to Stick: Why Some Ideas Survive and Others Die

Amazon Price: $17.16 (as of 11/26/2009) Buy Now

Tom Peters 

Tom Peter's Blog

This is the blog of business uber guru Tom Peters.

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Books By Tom Peters 

Re-Imagine!: Business Excellence in a Disruptive Age

Amazon Price: $13.60 (as of 11/26/2009) Buy Now

In Search of Excellence: Lessons from America's Best-Run Companies (Collins Business Essentials)

Amazon Price: $12.20 (as of 11/26/2009) Buy Now

The Pursuit of Wow! Every Person's Guide to Topsy-Turvy Times

Amazon Price: $10.85 (as of 11/26/2009) Buy Now

Guy Kawasaki 

This is the log of Guy Kawasaki, business evangelist.

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Guy Kawasaki's Books 

Rules For Revolutionaries: The Capitalist Manifesto for Creating and Marketing New Products and Services

Amazon Price: $11.52 (as of 11/26/2009) Buy Now

Selling the Dream

Amazon Price: $10.20 (as of 11/26/2009) Buy Now

How to Drive Your Competition Crazy: Creating Disruption for Fun and Profit

Amazon Price: (as of 11/26/2009) Buy Now

Hindsights: The Wisdom and Breakthroughs of Remarkable People

Amazon Price: $16.19 (as of 11/26/2009) Buy Now

Seth Godin 

The blog of marketing expert Seth Godin, who also started Squidoo.

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Seth Godin's Books 

The Dip: A Little Book That Teaches You When to Quit (and When to Stick)

Amazon Price: $9.32 (as of 11/26/2009) Buy Now

Small Is the New Big: and 183 Other Riffs, Rants, and Remarkable Business Ideas

Amazon Price: $17.13 (as of 11/26/2009) Buy Now

Purple Cow: Transform Your Business by Being Remarkable

Amazon Price: $12.24 (as of 11/26/2009) Buy Now

The Big Moo: Stop Trying to Be Perfect and Start Being Remarkable

Amazon Price: $14.93 (as of 11/26/2009) Buy Now

Permission Marketing : Turning Strangers Into Friends And Friends Into Customers

Amazon Price: $18.00 (as of 11/26/2009) Buy Now

Rajesh Setty 

Rajesh Setty is a business writer who also is a Lensmaster on Squidoo.

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Book by Rajesh Setty 

Beyond Code: Learn to Distinguish Yourself in 9 Simple Steps!

Amazon Price: $13.57 (as of 11/26/2009) Buy Now

Tim Sanders 

Tim Sanders is a business writer focussed a lot on relationships in business.

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Books by Tim Sanders 

Love Is the Killer App: How to Win Business and Influence Friends

Amazon Price: $9.36 (as of 11/26/2009) Buy Now

Books on Sales 

Recently my focus as work has been much more sales oriented . These are the books I have been using.

Little Red Book of Selling: 12.5 Principles of Sales Greatness

Amazon Price: $13.57 (as of 11/26/2009) Buy Now

The Sales Bible: The Ultimate Sales Resource, Revised Edition

Amazon Price: $15.56 (as of 11/26/2009) Buy Now

Selling 101: What Every Successful Sales Professional Needs to Know

Amazon Price: $9.99 (as of 11/26/2009) Buy Now

5 Steps To Successful Selling

Amazon Price: $10.80 (as of 11/26/2009) Buy Now

Websites I Like 

These are other websites that I get a lot of benefit from.
Lifehacker
A website with daily updates on various Life Hacks.
43 Folders
A website focussed on Life Hacks and David Allen's "Getting Things Done" a.k.a. GTD.
David Seah
David is a New Media Designer who writes a lot on productivity and has created many tools for helping people be more productive, the most famous being The Printable CEO.
Creating Passionate Users
A blog about being more user focussed.
Enlightened Salesperson
Excellent ebook on selling available for download.

My Other Lenses 

These are my other business related lenses on Squidoo
Call Center Metrics
A lens that defines some of the metrics used in the call center industry.
Outsource Your Life
A lens related to personal outsourcing.
Derivatives
A lens explaining derivatives.
Re-Imagine by Tom Peters
A lens about the book Re-Imagine and the works of Tom Peters.

Tools I Use 

Pocket Mod
The Pocket Mod is a flash based program that creates little 8 paged notebooks by folding and cutting a piece of paper. They recently announced a program to convert PDF Files to Pocket Mod format.
Free Mobile Push Email - Consilient Push
Get Yahoo!, Hotmail, Gmail and AOL email on your mobile phone. For FREE!
emoze Free Push email, mobile email software for mobile devices.
emoze is the most comprehensive FREE software for wireless Mobile Email, PDA and PIM data synchronization. emoze offers a FREE push & pulls e-mail service that enables users to access any of their email accounts
, Corporate and consumer (even behind firewall). emoze will not only push e-mails to a p

Tools I Use 

Even in this digital world I am a big fan of analog. I have been collecting pens for over 10 years. I am a big fan of the Cross Ion and Fisher Space Pen as they are small and easily can be carried in a pocket. Moleskine notebooks are great for journaling and general note taking.

Moleskine Large Ruled Notebook

Amazon Price: $10.94 (as of 11/26/2009) Buy Now

Moleskine Small Memo Pockets

Amazon Price: $5.98 (as of 11/26/2009) Buy Now

Call Me on Jaxtr 

Jaxtr is a new service for people to cal you via your website.
Call Me
If you would like to call me you can do so via jaxtr.com.
jaxtr - link your phone
Jaxtr Lets Social Networkers Chat On Real Live Phones currently across 29 countries.

New GapingVoid Cartoons 

 

My Twitter Feed 

www.twitter.com/robertwilliger

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My LinkedIn Profile 

Let's connect on LinkedIn

LinkedIn: Robert Williger
Robert Williger's professional profile on LinkedIn. LinkedIn is a networking tool that helps users like Robert Williger discover inside connections to recommended job candidates, industry experts and business partners.

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